Question 1

Gathering feedback and assessing that information is which step in the control process?

Accepted Answer

A) Planning Control 
B) Screening Control 
C) Real Time Control 
D) Post-Action Control 
A) Planning Control 
B) Screening Control 
C) Real Time Control 
D) Post-Action Control D

Question 2

Boosting circulation by 10% from the previous month, reducing production costs by 20%, or producing a 100% error-free document are all examples of specific __________.

Accepted Answer

A) controls 
B) standards 
C) targets 
D) objectives 
A) controls 
B) standards 
C) targets 
D) objectives B

Question 3

__________ is information gained by an individual or team that is internalized.

Accepted Answer

Knowledge

Question 4

Matching
-Income Statement

Accepted Answer

A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning 
A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning

Question 5

A(n) _________________ uses internal and external data to aid the executive staff with their decision-making process with regards to organizational performance.

Accepted Answer

Executive

Question 6

A ratio analysis is a qualitative assessment of an organization.

Accepted Answer

A) True 
 B)False

Question 7

This report tells an organization how much revenue they have earned over a specific time period.

Accepted Answer

A) Balance sheet 
B) Income Statement 
C) Financial Statement 
D) Statement of Cash Flows 
A) Balance sheet 
B) Income Statement 
C) Financial Statement 
D) Statement of Cash Flows

Question 8

This is the only report that lists a company's assets:

Accepted Answer

A) Balance sheet 
B) Income Statement 
C) Financial Statement 
D) Statement of Cash Flows 
A) Balance sheet 
B) Income Statement 
C) Financial Statement 
D) Statement of Cash Flows

Question 9

_____________ help organizations run more efficiently by incorporating people, technology, and information systematically.

Accepted Answer

A) IT 
B) MIS 
C) DSS 
D) ESS 
A) IT 
B) MIS 
C) DSS 
D) ESS

Question 10

Matching
-Management Information Systems

Accepted Answer

A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning 
A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning

Question 11

Matching
-Preliminary Control

Accepted Answer

A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning 
A) A statement that lists revenue, assets and liabilities for a company during a particular time frame 
B) uses internal and external data to aid in the decision-making process with regards to organizational performance 
C) provides a flow of information to include accounting, manufacturing, customer relationship management, sales and service 
D) used to take corrective measures based on feedback during a process should barriers arise 
E) summary of revenue gained during a specific time period, usually listed by month
F)incorporate people, technology and information systematically
G)computer-based information system that helps organizations with their decision-making process
H)a summary that lists the revenue and liabilities for a company during a particular time frame
I)measures that identify potential deficiencies before they occur
J)used to assess results after a process is complete in order to provide information for future planning

Question 12

_________ help to clarify goals and establish performance levels for employees.

Accepted Answer

The answer of _________ help to clarify goals and establish...

Question 13

A preventative measure to identify potential deficiencies before they occur is known as a:

Accepted Answer

A) Preliminary (Planning) Control 
B) Screening Control 
C) Post Action Control 
D) Real Time Control 
A) Preliminary (Planning) Control 
B) Screening Control 
C) Post Action Control 
D) Real Time Control

Question 14

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own web sites is an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 15

_____________ are workers employed for the specific knowledge they possess.

Accepted Answer

The answer of _____________ are workers employed for the specific...

Question 16

Describe some of the tools used to control financial performance in companies.

Accepted Answer

Financial statement A summary tha

Question 17

Organizations will build a ________ to protect against entry into a particular information system or personal computer.

Accepted Answer

A) firewall 
B) cache 
C) lock-down browser 
D) blockade 
A) firewall 
B) cache 
C) lock-down browser 
D) blockade

Question 18

The terms 'data' and 'information' can be used interchangeably.

Accepted Answer

A) True 
 B)False

Question 19

Differentiate among the three types of control.

Accepted Answer

<b>Preliminary control (planning control

Question 20

Information technology consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consists of all the hardware AND software needed.

Accepted Answer

A) True 
 B)False

Gathering feedback and assessing that information is which step in the control process?

Boosting circulation by 10% from the previous month, reducing production costs by 20%, or producing a 100% error-free document are all examples of specific __________.

__________ is information gained by an individual or team that is internalized.

Matching -Income Statement

A(n) _________________ uses internal and external data to aid the executive staff with their decision-making process with regards to organizational performance.

A ratio analysis is a qualitative assessment of an organization.

This report tells an organization how much revenue they have earned over a specific time period.

This is the only report that lists a company's assets:

_____________ help organizations run more efficiently by incorporating people, technology, and information systematically.

Matching -Management Information Systems

Matching -Preliminary Control

_________ help to clarify goals and establish performance levels for employees.

A preventative measure to identify potential deficiencies before they occur is known as a:

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own web sites is an information systems solution used to achieve customer intimacy.

_____________ are workers employed for the specific knowledge they possess.

Describe some of the tools used to control financial performance in companies.

Organizations will build a ________ to protect against entry into a particular information system or personal computer.

The terms 'data' and 'information' can be used interchangeably.

Differentiate among the three types of control.

Information technology consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consists of all the hardware AND software needed.

Management in the 21st Century

The Evolution of Management

Critical Thinking for Managers

Organizations and Change Management

Diversity in a Global Economy

Ethics and Social Responsibility

Making Better Decisions

Setting Goals

Designing Strategies

Structuring Organizations

The Human Side of Management

Managing Team Performance

Managing As Leaders

Understanding Individual Behavior

Communicating and Motivating Others

Performance Development

Entrepreneurship and Innovation

Filters

Exam 16: Information and Operations

Gathering feedback and assessing that information is which step in the control process?

Boosting circulation by 10% from the previous month, reducing production costs by 20%, or producing a 100% error-free document are all examples of specific __________.

__________ is information gained by an individual or team that is internalized.

Matching -Income Statement

A(n) _________________ uses internal and external data to aid the executive staff with their decision-making process with regards to organizational performance.

A ratio analysis is a qualitative assessment of an organization.

This report tells an organization how much revenue they have earned over a specific time period.

This is the only report that lists a company's assets:

_____________ help organizations run more efficiently by incorporating people, technology, and information systematically.

Matching -Management Information Systems

Matching -Preliminary Control

_________ help to clarify goals and establish performance levels for employees.

A preventative measure to identify potential deficiencies before they occur is known as a:

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own web sites is an information systems solution used to achieve customer intimacy.

_____________ are workers employed for the specific knowledge they possess.

Describe some of the tools used to control financial performance in companies.

Organizations will build a ________ to protect against entry into a particular information system or personal computer.

The terms 'data' and 'information' can be used interchangeably.

Differentiate among the three types of control.

Information technology consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consists of all the hardware AND software needed.

Management in the 21st Century

The Evolution of Management

Critical Thinking for Managers

Organizations and Change Management

Diversity in a Global Economy

Ethics and Social Responsibility

Making Better Decisions

Setting Goals

Designing Strategies

Structuring Organizations

The Human Side of Management

Managing Team Performance

Managing As Leaders

Understanding Individual Behavior

Communicating and Motivating Others

Performance Development

Entrepreneurship and Innovation

Filters