Question 1

Briefly describe the concepts of value,margin,and value chain.

Accepted Answer

Porter defined value as the amount of mo

Question 2

Organizational strategy begins with an assessment of the ________.

Accepted Answer

A) organizational goals and objectives 
B) organizational strategy 
C) fundamental characteristics and structure of an industry 
D) business processes of the organization 
A) organizational goals and objectives 
B) organizational strategy 
C) fundamental characteristics and structure of an industry 
D) business processes of the organization

Question 3

In the value chain,the primary activity of customer service is concerned with inducing the buyers to purchase the product and providing a means for them to do so.

Accepted Answer

A) True 
 B)False

Question 4

What are switching costs?

Accepted Answer

Switching costs are the expenses that a

Question 5

What are the four competitive strategies according to Porter's model?

Accepted Answer

An organization responds to the structur

Question 6

Support activities in a value chain may include the processes of finding vendors,setting up contractual arrangements,and negotiating prices.

Accepted Answer

A) True 
 B)False

Question 7

A flow is a network of activities that generate value by transforming inputs into outputs.

Accepted Answer

A) True 
 B)False

Question 8

The competitive strategy of locking in customers is sometimes called establishing high switching costs.

Accepted Answer

A) True 
 B)False

Question 9

Explain linkages using an example.

Accepted Answer

Porter's model of business activities in

Question 10

The new discipline that evolved out of Porter's work on value chains is called ________.

Accepted Answer

A) business process design 
B) value-addition chain 
C) value engineering 
D) business reengineering 
A) business process design 
B) value-addition chain 
C) value engineering 
D) business reengineering

Question 11

What are support activities of a value chain?

Accepted Answer

The support activities in the generic va

Question 12

The difference between the value that an activity generates and the cost of the activity is called the revenue.

Accepted Answer

A) True 
 B)False

Question 13

Organizations can lock in customers by making it difficult or expensive for them to move to another product.

Accepted Answer

A) True 
 B)False

Question 14

Porter's five forces model that is used to assess an industry structure is also referred to as the value chain model.

Accepted Answer

A) True 
 B)False

Question 15

What is the digital divide?

Accepted Answer

The digital divide is the gap between th

Question 16

The value of accumulating raw materials is in the value of the raw materials itself.

Accepted Answer

A) True 
 B)False

Question 17

Porter's definition of human resources includes general management and government affairs.

Accepted Answer

A) True 
 B)False

Question 18

Porter's definition of firm infrastructure includes all of the following except ________.

Accepted Answer

A) general management 
B) finance and accounting 
C) employee evaluation 
D) government affairs 
A) general management 
B) finance and accounting 
C) employee evaluation 
D) government affairs

Question 19

Organizations can lock in suppliers by making it difficult to switch to another organization or by ________.

Accepted Answer

A) making it easy to work with the organization. 
B) preventing other organizations from working with their suppliers. 
C) increasing investments in their supply chain. 
D) taking over the supply channel. 
A) making it easy to work with the organization. 
B) preventing other organizations from working with their suppliers. 
C) increasing investments in their supply chain. 
D) taking over the supply channel.

Question 20

Porter's definition of human resources includes general management,finance,accounting,legal,and government affairs.

Accepted Answer

A) True 
 B)False

Briefly describe the concepts of value,margin,and value chain.

Organizational strategy begins with an assessment of the ________.

In the value chain,the primary activity of customer service is concerned with inducing the buyers to purchase the product and providing a means for them to do so.

What are switching costs?

What are the four competitive strategies according to Porter's model?

Support activities in a value chain may include the processes of finding vendors,setting up contractual arrangements,and negotiating prices.

A flow is a network of activities that generate value by transforming inputs into outputs.

The competitive strategy of locking in customers is sometimes called establishing high switching costs.

Explain linkages using an example.

The new discipline that evolved out of Porter's work on value chains is called ________.

What are support activities of a value chain?

The difference between the value that an activity generates and the cost of the activity is called the revenue.

Organizations can lock in customers by making it difficult or expensive for them to move to another product.

Porter's five forces model that is used to assess an industry structure is also referred to as the value chain model.

What is the digital divide?

The value of accumulating raw materials is in the value of the raw materials itself.

Porter's definition of human resources includes general management and government affairs.

Porter's definition of firm infrastructure includes all of the following except ________.

Organizations can lock in suppliers by making it difficult to switch to another organization or by ________.

Porter's definition of human resources includes general management,finance,accounting,legal,and government affairs.

The Importance of Mis

Collaboration Information Systems

Hardware and Software

Database Processing

Data Communications

How the Internet Works

Business Process Management

E-Commerce and Web 2.0

Business Intelligence Systems

Managing Development

Information Systems Management

Information Security Management

International Dimension 1 - the Global Economy

International Dimension 2 - Global Communication

International Dimension 3 - Global Is and the Value Chain

International Dimension 4 - International It Management and Development

Filters

Exam 3: Information Systems for Competitive Advantage

Briefly describe the concepts of value,margin,and value chain.

Organizational strategy begins with an assessment of the ________.

In the value chain,the primary activity of customer service is concerned with inducing the buyers to purchase the product and providing a means for them to do so.

What are switching costs?

What are the four competitive strategies according to Porter's model?

Support activities in a value chain may include the processes of finding vendors,setting up contractual arrangements,and negotiating prices.

A flow is a network of activities that generate value by transforming inputs into outputs.

The competitive strategy of locking in customers is sometimes called establishing high switching costs.

Explain linkages using an example.

The new discipline that evolved out of Porter's work on value chains is called ________.

What are support activities of a value chain?

The difference between the value that an activity generates and the cost of the activity is called the revenue.

Organizations can lock in customers by making it difficult or expensive for them to move to another product.

Porter's five forces model that is used to assess an industry structure is also referred to as the value chain model.

What is the digital divide?

The value of accumulating raw materials is in the value of the raw materials itself.

Porter's definition of human resources includes general management and government affairs.

Porter's definition of firm infrastructure includes all of the following except ________.

Organizations can lock in suppliers by making it difficult to switch to another organization or by ________.

Porter's definition of human resources includes general management,finance,accounting,legal,and government affairs.

The Importance of Mis

Collaboration Information Systems

Hardware and Software

Database Processing

Data Communications

How the Internet Works

Business Process Management

E-Commerce and Web 2.0

Business Intelligence Systems

Managing Development

Information Systems Management

Information Security Management

International Dimension 1 - the Global Economy

International Dimension 2 - Global Communication

International Dimension 3 - Global Is and the Value Chain

International Dimension 4 - International It Management and Development

Filters