Exam 3: Information Systems for Competitive Advantage

A business with a differentiation strategy will add cost to an activity as long as the activity has a positive margin.

The newly implemented information system at HTM Logistics Inc.makes it easy to place an order and reduces error.This is an example of how information systems can help in the competitive strategy by enhancing the service.

Which activity does ordering and receiving agreement-based materials belong to in the value chain?

The difference between the value that an activity generates and the cost of the activity is called the ________.

The threat of new entrants is low for ________.

KlenZing Services,a pest control firm,aims to increase customer loyalty by offering extra services like fumigation and window cleaning free for three months after an order.Which of the five forces in Porter's model is Klenzing addressing here?

A telecom service provider focusing on high-end users is following an industry-wide differentiation strategy.

PowerCruise,a holiday cruise firm,recently offered its existing customers an extension of two years in their membership without any additional charges.By doing this,which competitive strategy is PowerCruise implementing?

Business processes that span value-generating activities determine the scope and requirements of each organization's information systems.

The manufacturing process transforms finished goods into cash.

All of the following is true of process design except that it requires ________.

The value chain of an organization determines its competitive strategy.

Briefly describe Porter's five forces model.

Supporting functions of the value chain generally do not add value to the product.

The first three principles of competitive advantage include all of the following except ________.

Manufacturing systems use linkages to reduce inventory costs.

Lynn is going through this week's delivery schedule.She calls her team and assigns territories for each executive.She contacts the fleet supervisor to arrange trucks for transportation.Which activity of the value chain is Lynn executing?

According to Porter's model of business activities,________ are interactions across value activities.

Which of the following represent the correct sequence of events in the value chain?

The central idea of business process design is that ________.