Exam 3: Information Systems for Competitive Advantage

Mae manages delivery at a custom-kitchen outlet.Working on her customer's specifications,she contacts Gem Cabinets and places an order for a full-motion type wall mount.Which of the primary activities is Mae executing here?

The net result of the difference between the total value added and the total costs incurred is the ________ of the chain.

Which of the following is not an example of a facility?

Which of the following is incorrect with regard to the process of organizational strategy formulation?

Building competitive advantage through the streamlining of business processes to increase margin is known as ________.

In a manufacturing business scenario,the ________ process transforms cash into a raw material inventory and the ________ process transforms finished goods into cash.

Locking in customers by making it difficult or expensive for customers to move to another product is called establishing high ________.

A ________ is a network of value-creating activities.

The structure of business processes determines the design of supporting information systems.

Huen Software,an application provider to the gaming industry,decided to increase its portfolio by developing 3-D graphics-supported games for the mobile gaming industry.By doing this,which competitive strategy is Huen Software implementing?

"Facilities" may be considered as resources at rest.

It would be difficult to calculate the margin of supporting activities because the specific value added by supporting activities is difficult to know.

The central idea of business process design is that organizations should automate or improve their existing functional systems.

A generic value chain consists of five primary activities and four support activities.

In the inbound logistics activity of a value chain,the manufacturer receives,stores,and disseminates inputs to the product.

Synapz,a manufacturer of office automation products,recently received a patent for an advanced therapeutic ergonomics technology.By doing this,which principle of competitive strategy is Synapz following?

An organization responds to the structure of its industry by choosing a ________.

In a manufacturing business,the materials ordering process transforms cash into raw materials inventory.

An organization's goals and objectives are determined by its ________.

An information system implemented to enhance a service does not allow for service differentiation.