Question 1

Which of the below is not considered a challenge facing most managers today?

Accepted Answer

A) Managerial decisions must be made quickly 
B) Strategic decisions need to be made by applying analysis techniques 
C) Artificial intelligence is required by all managers to be successful 
D) Managerial decisions require large amounts of information to analyze 
A) Managerial decisions must be made quickly 
B) Strategic decisions need to be made by applying analysis techniques 
C) Artificial intelligence is required by all managers to be successful 
D) Managerial decisions require large amounts of information to analyze C

Question 2

What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?

Accepted Answer

A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram. 
A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram. C

Question 3

What produces graphical displays of patterns and complex relationships in large amounts of data?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above 
A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above B

Question 4

What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

Accepted Answer

A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer facing processes 
D) All of the above 
A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer facing processes 
D) All of the above

Question 5

Virtual workplace is the viewing of the physical world with computer-generated layers of information added to it.

Accepted Answer

A) True 
 B)False

Question 6

What is the primary goal of using As-Is and To-Be process models?

Accepted Answer

A) To determine employee specific errors 
B) To determine measurement metrics 
C) To determine the best way to solve a problem 
D) To determine what the problem is and then how to solve the problem 
A) To determine employee specific errors 
B) To determine measurement metrics 
C) To determine the best way to solve a problem 
D) To determine what the problem is and then how to solve the problem

Question 7

Managers use transactional information when making structured decisions at the operational level.

Accepted Answer

A) True 
 B)False

Question 8

The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?

Accepted Answer

A) Decision making 
B) Problem solving 
C) Opportunity capturing 
D) All of the above 
A) Decision making 
B) Problem solving 
C) Opportunity capturing 
D) All of the above

Question 9

Robotic process automation makes analytics part of a business process. Improving business processes is critical to staying competitive in today's electronic marketplace.

Accepted Answer

A) True 
 B)False

Question 10

When considering the 5-steps of the order-to-delivery business process, creating campaigns and checking inventory are included in which of the following?

Accepted Answer

A) Step 4 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 2 - Customer service 
A) Step 4 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 2 - Customer service

Question 11

What is a pie chart?

Accepted Answer

A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C) A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D) A small embedded line graph that illustrates a single trend. 
A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C) A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D) A small embedded line graph that illustrates a single trend.

Question 12

What does BPR assume about the current process in the extreme?

Accepted Answer

A) Current process is irrelevant 
B) Current process is broken 
C) Current process must be overhauled from scratch 
D) All of the above 
A) Current process is irrelevant 
B) Current process is broken 
C) Current process must be overhauled from scratch 
D) All of the above

Question 13

What is the viewing of the physical world with computer-generated layers of information added to it?

Accepted Answer

A) Virtual reality 
B) Augmented reality 
C) Virtual workforce 
D) All of the above 
A) Virtual reality 
B) Augmented reality 
C) Virtual workforce 
D) All of the above

Question 14

When considering the 5-steps of the order-to-delivery business process, supporting sales are included in which of the following?

Accepted Answer

A) Step 2 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 5 - Customer service 
A) Step 2 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 5 - Customer service

Question 15

The local florist in town is Cheryl Steffan who has been in business for over 20 years. Recently, Cheryl has noticed several complaints about delivery errors. Cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking. Cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness. What method did Cheryl follow to solve her delivery issues?

Accepted Answer

A) Modeled the As-Is process, fixed the errors, and then created the To-Be process 
B) Modeled the To-Be process, fixed the errors, and then created the As-Is process 
C) Moved directly to implementing the To-Be process without analyzing the As-Is process 
D) Moved directly to implementing the As-Is process without analyzing the To-Be process 
A) Modeled the As-Is process, fixed the errors, and then created the To-Be process 
B) Modeled the To-Be process, fixed the errors, and then created the As-Is process 
C) Moved directly to implementing the To-Be process without analyzing the As-Is process 
D) Moved directly to implementing the As-Is process without analyzing the To-Be process

Question 16

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Accepted Answer

A) Genetic algorithms 
B) Artificial intelligence 
C) Fuzzy logic 
D) Intelligent agents 
A) Genetic algorithms 
B) Artificial intelligence 
C) Fuzzy logic 
D) Intelligent agents

Question 17

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Accepted Answer

A) True 
 B)False

Question 18

What are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions?

Accepted Answer

A) Operational business processes 
B) Managerial business processes 
C) Strategic business processes 
D) Success business processes 
A) Operational business processes 
B) Managerial business processes 
C) Strategic business processes 
D) Success business processes

Question 19

Which of the below is not included as part of a benchmark?

Accepted Answer

A) Benchmarks help assess how an MIS project performs over time 
B) When measured against MIS projects, benchmarks can provide feedback so managers can control the system 
C) Benchmarks help to establish baseline values the system seeks to attain 
D) Benchmarks perform all of the above 
A) Benchmarks help assess how an MIS project performs over time 
B) When measured against MIS projects, benchmarks can provide feedback so managers can control the system 
C) Benchmarks help to establish baseline values the system seeks to attain 
D) Benchmarks perform all of the above

Question 20

Strategic planning is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Which of the below is not considered a challenge facing most managers today?

What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?

What produces graphical displays of patterns and complex relationships in large amounts of data?

What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

Virtual workplace is the viewing of the physical world with computer-generated layers of information added to it.

What is the primary goal of using As-Is and To-Be process models?

Managers use transactional information when making structured decisions at the operational level.

The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?

Robotic process automation makes analytics part of a business process. Improving business processes is critical to staying competitive in today's electronic marketplace.

When considering the 5-steps of the order-to-delivery business process, creating campaigns and checking inventory are included in which of the following?

What is a pie chart?

What does BPR assume about the current process in the extreme?

What is the viewing of the physical world with computer-generated layers of information added to it?

When considering the 5-steps of the order-to-delivery business process, supporting sales are included in which of the following?

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

What are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions?

Which of the below is not included as part of a benchmark?

Strategic planning is a customer-facing business process.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Exam 2: Decisions and Processes: Value Driven Business

Which of the below is not considered a challenge facing most managers today?

What is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent?

What produces graphical displays of patterns and complex relationships in large amounts of data?

What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

Virtual workplace is the viewing of the physical world with computer-generated layers of information added to it.

What is the primary goal of using As-Is and To-Be process models?

Managers use transactional information when making structured decisions at the operational level.

The structure of an organization is similar to a pyramid. The different levels require different types of information to assist with which of the following?

Robotic process automation makes analytics part of a business process. Improving business processes is critical to staying competitive in today's electronic marketplace.

When considering the 5-steps of the order-to-delivery business process, creating campaigns and checking inventory are included in which of the following?

What is a pie chart?

What does BPR assume about the current process in the extreme?

What is the viewing of the physical world with computer-generated layers of information added to it?

When considering the 5-steps of the order-to-delivery business process, supporting sales are included in which of the following?

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

What are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions?

Which of the below is not included as part of a benchmark?

Strategic planning is a customer-facing business process.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters