Exam 2: Decisions and Processes: Value Driven Business

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Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

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A Business Process Model and Notation (BPMN)activity is used to control the flow of a process.

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Operational business processes are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements.

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Which term is used to describe the ease with which people perform transactions and/or find information?

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What occurs when resources reach full capacity and cannot handle any additional demands limiting throughput and impeding operations?

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Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

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A virtual workplace is a work environment that is not located in any one physical space.

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Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages.

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A dynamic process continuously changes and provides business solutions to ever-changing business operations.

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An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints. What can a manager determine by changing revenue and cost variables in an optimization analysis?

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Several factors can accelerate the need for a company to make business improvement processes. What is the most prevalent factor?

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Which of the following are the four common types of effectiveness MIS metrics?

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An infographic (information graphic)is a representation of information in a graphic format designed to make the data easily understandable at a glance. People use infographics to quickly communicate a message, to simplify the presentation of large amounts of data, to see data patterns and relationships, and to monitor changes in variables over time.

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What is a haptic interface?

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Which of the below represent the four main DSS analysis techniques outlined in the chapter?

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Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

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What is the use of software with artificial intelligence (AI)and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform?

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Business process reengineering is the analysis and redesign of workflow within and between enterprises.

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Sears department stores used to plant employees in competitor stores to perform research and analysis. Recently the company implemented a system that can search competitor websites and provide comparisons of price, promotions, and availability and the system is saving time, money, and resources. What type of system did Sears implement?

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Which of the following represent the top-down (executives to analysts)organizational levels of information technology systems?

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