Question 1

Which of the following departments is primarily responsible for promoting discounts, attracting customers, and communicating marketing campaigns?

Accepted Answer

A) Accounting and Finance 
B) Marketing and Sales 
C) Operations Management 
D) Human Resources 
A) Accounting and Finance 
B) Marketing and Sales 
C) Operations Management 
D) Human Resources

Question 2

What type of measurement is using market share as a KPI?

Accepted Answer

A) Fuzzy logic measurement 
B) External measurement 
C) Neural network measurement 
D) Internal measurement 
A) Fuzzy logic measurement 
B) External measurement 
C) Neural network measurement 
D) Internal measurement

Question 3

Decision support systems or DSS's model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the below does not represent an example of a DSS in business?

Accepted Answer

A) An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records. 
B) A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients 
C) A manufacturing digital dashboard showing visualizations of inventory and production 
D) A dentist entering symptoms into a system to help diagnose and treat patients 
A) An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records. 
B) A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients 
C) A manufacturing digital dashboard showing visualizations of inventory and production 
D) A dentist entering symptoms into a system to help diagnose and treat patients

Question 4

What is an algorithm?

Accepted Answer

A) Refers to a set of instructions that completes a task. 
B) A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C) Machines can still make their own decisions based on reasoning and past sets of data 
D) Refers to the field of artificial intelligence that works toward providing brain like powers to AI machines; in effect, it works to make machines as intelligent as the humans. 
A) Refers to a set of instructions that completes a task. 
B) A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C) Machines can still make their own decisions based on reasoning and past sets of data 
D) Refers to the field of artificial intelligence that works toward providing brain like powers to AI machines; in effect, it works to make machines as intelligent as the humans.

Question 5

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information. What refers to the level of detail in the model?

Accepted Answer

A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation 
A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation

Question 6

What type of metrics measure throughput, transaction speed, and system availability?

Accepted Answer

A) Efficiency MIS metrics 
B) Effectiveness MIS metrics 
C) ROI 
D) Benchmarks 
A) Efficiency MIS metrics 
B) Effectiveness MIS metrics 
C) ROI 
D) Benchmarks

Question 7

What is anything that happens during the course of a business process?

Accepted Answer

A) BPMN Event 
B) BPMN Activity 
C) BPMN Flow 
D) BPMN Gateway 
A) BPMN Event 
B) BPMN Activity 
C) BPMN Flow 
D) BPMN Gateway

Question 8

What is slice-and-dice capability?

Accepted Answer

A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) The ability to look at information from different perspectives 
C) Enables users to get details, and details of details, of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output 
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) The ability to look at information from different perspectives 
C) Enables users to get details, and details of details, of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Question 9

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Accepted Answer

A) OLTP 
B) Executive Information System (EIS) 
C) Transaction Support System (TSS) 
D) Decision Support System (DSS) 
A) OLTP 
B) Executive Information System (EIS) 
C) Transaction Support System (TSS) 
D) Decision Support System (DSS)

Question 10

Fedex is a great example of a company that created a competitive advantage through combining MIS and ________.

Accepted Answer

A) Traditional distribution and logistics processes 
B) Logistic processes and an As-Is process model 
C) Artificial intelligence and As-Is process model 
D) Swim lanes and logistic processes 
A) Traditional distribution and logistics processes 
B) Logistic processes and an As-Is process model 
C) Artificial intelligence and As-Is process model 
D) Swim lanes and logistic processes

Question 11

Which of the following is a not a type of organizational information system?

Accepted Answer

A) Executive information system 
B) Decisions support system 
C) Analysis processing system 
D) Transactional processing system 
A) Executive information system 
B) Decisions support system 
C) Analysis processing system 
D) Transactional processing system

Question 12

What is a simplified representation or abstraction of reality?

Accepted Answer

A) Model 
B) Metric 
C) Redundancy 
D) Sensitivity Analysis 
A) Model 
B) Metric 
C) Redundancy 
D) Sensitivity Analysis

Question 13

Which of the following explains why a company would implement a BPR strategy?

Accepted Answer

A) To encourage competition 
B) To decrease customers 
C) To create value for the customer 
D) All of the above 
A) To encourage competition 
B) To decrease customers 
C) To create value for the customer 
D) All of the above

Question 14

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

Accepted Answer

A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer-facing processes 
D) All of the above 
A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer-facing processes 
D) All of the above

Question 15

Intelligent systems are various commercial applications of artificial intelligence.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an example of an intelligent system?

Accepted Answer

A) The Firefighter Robot that can extinguish flames at chemical plants 
B) Shell Oil's Smart Pump robot that pumps gas for the customer 
C) A robot that cleans and sweeps at a local airport 
D) All of the above 
A) The Firefighter Robot that can extinguish flames at chemical plants 
B) Shell Oil's Smart Pump robot that pumps gas for the customer 
C) A robot that cleans and sweeps at a local airport 
D) All of the above

Question 17

At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?

Accepted Answer

A) Operational 
B) Strategic 
C) Managerial 
D) Communications 
A) Operational 
B) Strategic 
C) Managerial 
D) Communications

Question 18

Asking how many employees are out sick is a type of operational question.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following should a business follow for success?

Accepted Answer

A) Technology choices should drive business processes 
B) Business processes should drive technology choices 
C) Technology choices should drive business strategies and goals 
D) All of the above depending on the industry 
A) Technology choices should drive business processes 
B) Business processes should drive technology choices 
C) Technology choices should drive business strategies and goals 
D) All of the above depending on the industry

Question 20

At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?

Accepted Answer

A) Operational level 
B) Managerial level 
C) Strategic level 
D) All of the above 
A) Operational level 
B) Managerial level 
C) Strategic level 
D) All of the above

Which of the following departments is primarily responsible for promoting discounts, attracting customers, and communicating marketing campaigns?

What type of measurement is using market share as a KPI?

Decision support systems or DSS's model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the below does not represent an example of a DSS in business?

What is an algorithm?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information. What refers to the level of detail in the model?

What type of metrics measure throughput, transaction speed, and system availability?

What is anything that happens during the course of a business process?

What is slice-and-dice capability?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Fedex is a great example of a company that created a competitive advantage through combining MIS and ________.

Which of the following is a not a type of organizational information system?

What is a simplified representation or abstraction of reality?

Which of the following explains why a company would implement a BPR strategy?

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

Intelligent systems are various commercial applications of artificial intelligence.

Which of the following is an example of an intelligent system?

At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?

Asking how many employees are out sick is a type of operational question.

Which of the following should a business follow for success?

At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Exam 2: Decisions and Processes: Value Driven Business

Which of the following departments is primarily responsible for promoting discounts, attracting customers, and communicating marketing campaigns?

What type of measurement is using market share as a KPI?

Decision support systems or DSS's model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the below does not represent an example of a DSS in business?

What is an algorithm?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information. What refers to the level of detail in the model?

What type of metrics measure throughput, transaction speed, and system availability?

What is anything that happens during the course of a business process?

What is slice-and-dice capability?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Fedex is a great example of a company that created a competitive advantage through combining MIS and ________.

Which of the following is a not a type of organizational information system?

What is a simplified representation or abstraction of reality?

Which of the following explains why a company would implement a BPR strategy?

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

Intelligent systems are various commercial applications of artificial intelligence.

Which of the following is an example of an intelligent system?

At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?

Asking how many employees are out sick is a type of operational question.

Which of the following should a business follow for success?

At which level of an organization do employees develop, control, and maintain core business activities required to run the day-to-day operations?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters