Question 1

Which of the below is considered the output in the systems thinking example of a DSS?

Accepted Answer

A) TPS 
B) Optimization 
C) Goal Seeking 
D) Forecasts 
A) TPS 
B) Optimization 
C) Goal Seeking 
D) Forecasts

Question 2

What is Google glass?

Accepted Answer

A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space. 
A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space.

Question 3

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is considered a managerial decision or semistructured decision?

Accepted Answer

A) Determining how many employees are out sick 
B) Determining the impact of last month's marketing campaign 
C) Investigating why payroll is having problems running 
D) Tracking how much inventory is in the warehouse 
A) Determining how many employees are out sick 
B) Determining the impact of last month's marketing campaign 
C) Investigating why payroll is having problems running 
D) Tracking how much inventory is in the warehouse

Question 5

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above 
A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of the above

Question 6

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for

Question 7

Automating a business process that contains ________ or ________ will magnify or amplify these problems if they are not corrected first.

Accepted Answer

A) Bottlenecks or regulations 
B) Redundancies or regulations 
C) Bottlenecks or redundancies 
D) Redundancies or swim lanes 
A) Bottlenecks or regulations 
B) Redundancies or regulations 
C) Bottlenecks or redundancies 
D) Redundancies or swim lanes

Question 8

Which of the below is considered an input in the systems thinking example of a TPS?

Accepted Answer

A) CRUD 
B) Calculate 
C) Report 
D) Source Document 
A) CRUD 
B) Calculate 
C) Report 
D) Source Document

Question 9

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

Accepted Answer

Metrics are measurements that evaluate r

Question 10

What is the primary goal of the As-Is process model?

Accepted Answer

A) To outline the process elements for the To-Be process 
B) To create process choices for the As-Is process 
C) To simplify, eliminate, and improve the To-Be process 
D) To analyze the To-Be process elements 
A) To outline the process elements for the To-Be process 
B) To create process choices for the As-Is process 
C) To simplify, eliminate, and improve the To-Be process 
D) To analyze the To-Be process elements

Question 11

Drew Savage is an MIS manager for an international consulting firm. Drew travels to different European countries where he implements news response tracking systems. Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. What type of metrics is Drew using to measure his system?

Accepted Answer

A) Customer satisfaction metrics 
B) Efficiency metrics 
C) Effectiveness metrics 
D) Benchmarking metrics 
A) Customer satisfaction metrics 
B) Efficiency metrics 
C) Effectiveness metrics 
D) Benchmarking metrics

Question 12

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

Accepted Answer

A) True 
 B)False

Question 13

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Accepted Answer

A) They are all expert systems and thus share some characteristics 
B) They are all genetic algorithm systems and thus share some characteristics 
C) They are all neural network systems and thus share some characteristics 
D) They are all complex adaptive systems and thus share some characteristics 
A) They are all expert systems and thus share some characteristics 
B) They are all genetic algorithm systems and thus share some characteristics 
C) They are all neural network systems and thus share some characteristics 
D) They are all complex adaptive systems and thus share some characteristics

Question 14

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Accepted Answer

A) Step 2 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 5 - Customer service 
A) Step 2 - Sales 
B) Step 1 - Marketing 
C) Step 3 - Operations management 
D) Step 5 - Customer service

Question 15

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False

Question 16

What are measurements that evaluate results to determine whether a project is meeting its goals?

Accepted Answer

A) Models 
B) Metrics 
C) Benchmarks 
D) Genetic algorithms 
A) Models 
B) Metrics 
C) Benchmarks 
D) Genetic algorithms

Question 17

Which of the following are examples of dynamic processes?

Accepted Answer

A) Employee layoffs 
B) Order level changes based on currency rates 
C) Canceling business travel due to extreme weather 
D) All of the above 
A) Employee layoffs 
B) Order level changes based on currency rates 
C) Canceling business travel due to extreme weather 
D) All of the above

Question 18

Which industry has been relying on neural network technology for over two decades?

Accepted Answer

A) Food service 
B) Hotels 
C) Finance 
D) Healthcare 
A) Food service 
B) Hotels 
C) Finance 
D) Healthcare

Question 19

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Accepted Answer

A) True 
 B)False

Question 20

Which of the below does not represent an example of analytical information?

Accepted Answer

A) Trends and product statistics 
B) Unstructured long-term decisions 
C) Five year sales report 
D) Future growth projections 
A) Trends and product statistics 
B) Unstructured long-term decisions 
C) Five year sales report 
D) Future growth projections

Which of the below is considered the output in the systems thinking example of a DSS?

What is Google glass?

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Which of the following is considered a managerial decision or semistructured decision?

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Automating a business process that contains or will magnify or amplify these problems if they are not corrected first.

Which of the below is considered an input in the systems thinking example of a TPS?

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

What is the primary goal of the As-Is process model?

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What are measurements that evaluate results to determine whether a project is meeting its goals?

Which of the following are examples of dynamic processes?

Which industry has been relying on neural network technology for over two decades?

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Which of the below does not represent an example of analytical information?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Exam 2: Decisions and Processes: Value Driven Business

Which of the below is considered the output in the systems thinking example of a DSS?

What is Google glass?

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Which of the following is considered a managerial decision or semistructured decision?

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Automating a business process that contains ________ or ________ will magnify or amplify these problems if they are not corrected first.

Which of the below is considered an input in the systems thinking example of a TPS?

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

What is the primary goal of the As-Is process model?

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What are measurements that evaluate results to determine whether a project is meeting its goals?

Which of the following are examples of dynamic processes?

Which industry has been relying on neural network technology for over two decades?

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Which of the below does not represent an example of analytical information?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Automating a business process that contains or will magnify or amplify these problems if they are not corrected first.