Question 1

What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?

Accepted Answer

A) Expert system 
B) Virtual reality 
C) Neural network 
D) Genetic algorithm 
A) Expert system 
B) Virtual reality 
C) Neural network 
D) Genetic algorithm

Question 2

Which of the below is considered the output in the systems thinking example of a TPS?

Accepted Answer

A) CRUD 
B) Calculate 
C) Report 
D) Source Document 
A) CRUD 
B) Calculate 
C) Report 
D) Source Document

Question 3

What is a category of AI that attempts to emulate the way the human brain works?

Accepted Answer

A) Intelligent system 
B) Artificial intelligence 
C) Expert systems 
D) Neural network 
A) Intelligent system 
B) Artificial intelligence 
C) Expert systems 
D) Neural network

Question 4

What are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes?

Accepted Answer

A) Operational business processes 
B) Managerial business processes 
C) Strategic business processes 
D) Success business processes 
A) Operational business processes 
B) Managerial business processes 
C) Strategic business processes 
D) Success business processes

Question 5

Which of the following is considered an operational decision or structured decision?

Accepted Answer

A) Determining how many employees are out sick 
B) Determining the impact of last month's marketing campaign 
C) Allocating resources to a department for a new system 
D) Monitoring performance of a project team 
A) Determining how many employees are out sick 
B) Determining the impact of last month's marketing campaign 
C) Allocating resources to a department for a new system 
D) Monitoring performance of a project team

Question 6

What could a manager use to measure the success of an MIS project?

Accepted Answer

A) Effectiveness MIS metrics, efficiency MIS metrics 
B) Effectiveness MIS metrics, expert MIS metrics 
C) Expert MIS metrics, executive MIS metrics 
D) All of the above 
A) Effectiveness MIS metrics, efficiency MIS metrics 
B) Effectiveness MIS metrics, expert MIS metrics 
C) Expert MIS metrics, executive MIS metrics 
D) All of the above

Question 7

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?

Accepted Answer

A) With high efficiency 
B) The upper right-hand corner of the interrelationship graph 
C) With high effectiveness 
D) All of the above 
A) With high efficiency 
B) The upper right-hand corner of the interrelationship graph 
C) With high effectiveness 
D) All of the above

Question 8

Jenny Welch works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Jenny?

Accepted Answer

A) Managerial 
B) Operational 
C) Strategic 
D) Owner 
A) Managerial 
B) Operational 
C) Strategic 
D) Owner

Question 9

A consolidation rotates data to display alternative presentations of the data.

Accepted Answer

A) True 
 B)False

Question 10

Managers that must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Accepted Answer

A) Managers need to analyze large amounts of information 
B) Managers must make decisions quickly 
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions 
D) All of the above 
A) Managers need to analyze large amounts of information 
B) Managers must make decisions quickly 
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions 
D) All of the above

Question 11

Which of the below is a customer-facing process?

Accepted Answer

A) Communicating with customers 
B) Strategic goal setting 
C) Providing performance feedback and rewards 
D) Purchasing raw materials 
A) Communicating with customers 
B) Strategic goal setting 
C) Providing performance feedback and rewards 
D) Purchasing raw materials

Question 12

Source documents are simplified representation or abstraction of reality.

Accepted Answer

A) True 
 B)False

Question 13

What is the viewing of the physical world with computer-generated layers of information added to it?

Accepted Answer

A) Augmented reality 
B) Google Glass 
C) Haptic interface 
D) Virtual reality 
A) Augmented reality 
B) Google Glass 
C) Haptic interface 
D) Virtual reality

Question 14

What would a company like eBay or Amazon be constantly benchmarking?

Accepted Answer

A) MIS efficiency 
B) MIS effectiveness 
C) MIS efficiency and MIS effectiveness 
D) Usability metrics only 
A) MIS efficiency 
B) MIS effectiveness 
C) MIS efficiency and MIS effectiveness 
D) Usability metrics only

Question 15

Todd Haitz is the marketing manager for the National Basketball Association. Todd analyzes and tracks his marketing campaigns to determine the best success rate per project for increasing ticket sales. Todd uses an internal KPI to track his marketing campaign success. Which of the below would be an internal KPI Todd would use to track his marketing campaigns?

Accepted Answer

A) Marketing campaign ROI 
B) Marketing campaign percentage of fans purchasing Sports Illustrated magazine 
C) Marketing campaign advertiser revenue sales 
D) Marketing campaign market share 
A) Marketing campaign ROI 
B) Marketing campaign percentage of fans purchasing Sports Illustrated magazine 
C) Marketing campaign advertiser revenue sales 
D) Marketing campaign market share

Question 16

When evaluating the six-step decision making process, what occurs during the solution test step?

Accepted Answer

A) The process will begin again if the decisions made were incorrect 
B) Definition of the problem as clearly and precisely as possible 
C) Details of every solution possible including ideas that seem far fetched 
D) None of the above 
A) The process will begin again if the decisions made were incorrect 
B) Definition of the problem as clearly and precisely as possible 
C) Details of every solution possible including ideas that seem far fetched 
D) None of the above

Question 17

Granularity refers to the level of detail in the model or the decision-making process.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not included in the decision-making process?

Accepted Answer

A) Data Collection 
B) Solution Benchmarking 
C) Solution Generation 
D) Solution Test 
A) Data Collection 
B) Solution Benchmarking 
C) Solution Generation 
D) Solution Test

Question 19

A model is a simplified representation or abstraction of reality.

Accepted Answer

A) True 
 B)False

Question 20

Strategic decisions are highly structured decisions.

Accepted Answer

A) True 
 B)False

What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?

Which of the below is considered the output in the systems thinking example of a TPS?

What is a category of AI that attempts to emulate the way the human brain works?

What are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes?

Which of the following is considered an operational decision or structured decision?

What could a manager use to measure the success of an MIS project?

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?

Jenny Welch works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Jenny?

A consolidation rotates data to display alternative presentations of the data.

Managers that must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Which of the below is a customer-facing process?

Source documents are simplified representation or abstraction of reality.

What is the viewing of the physical world with computer-generated layers of information added to it?

What would a company like eBay or Amazon be constantly benchmarking?

When evaluating the six-step decision making process, what occurs during the solution test step?

Granularity refers to the level of detail in the model or the decision-making process.

Which of the following is not included in the decision-making process?

A model is a simplified representation or abstraction of reality.

Strategic decisions are highly structured decisions.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Exam 2: Decisions and Processes: Value Driven Business

What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?

Which of the below is considered the output in the systems thinking example of a TPS?

What is a category of AI that attempts to emulate the way the human brain works?

What are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes?

Which of the following is considered an operational decision or structured decision?

What could a manager use to measure the success of an MIS project?

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?

Jenny Welch works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Jenny?

A consolidation rotates data to display alternative presentations of the data.

Managers that must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Which of the below is a customer-facing process?

Source documents are simplified representation or abstraction of reality.

What is the viewing of the physical world with computer-generated layers of information added to it?

What would a company like eBay or Amazon be constantly benchmarking?

When evaluating the six-step decision making process, what occurs during the solution test step?

Granularity refers to the level of detail in the model or the decision-making process.

Which of the following is not included in the decision-making process?

A model is a simplified representation or abstraction of reality.

Strategic decisions are highly structured decisions.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters