Exam 2: Decisions and Processes: Value Driven Business

Machine learning is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. .

What types of metrics measure customer satisfaction?

A haptic interface uses technology allowing humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket. A haptic interface is primarily implemented and applied in virtual reality environments and is used in virtual workplaces to enable employees to shake hands, demonstrate products, and collaborate on projects.

Changing business processes with MIS outlines how to improve the three levels of business processes which include operational, managerial, and strategic. From operational to strategic, what are the three major improvement strategies that the author describes?

What is represented by a rounded-corner rectangle in a business process model?

Managers constantly attempt to optimize ________ process.

A bar chart is a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.

Which of the below is offered by a digital dashboard?

Efficiency MIS metrics measure the impact MIS has on business processes and activities, including customer satisfaction and customer conversion rates.

Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.

What is the analysis that works in reverse to what-if and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Examples of static processes include running payroll, calculating taxes, and creating financial statements.

Which of the below represents business processes you would find in the human resources department?

Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.

A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

According to Peter Drucker, what are managers who do things right addressing?

Strong AI machines can still make their own decisions based on reasoning and past sets of data. Most of the AI systems in market today are strong AI.

Describe artificial intelligence, and identify its five main types.

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

When viewing systems thinking, source documents are the original transaction records. What would the source documents for a medical doctor's payroll system include?