Question 1

Which of the following are examples of static processes?

Accepted Answer

A) Running payroll 
B) Calculating taxes 
C) Creating financial statements 
D) All of the above 
A) Running payroll 
B) Calculating taxes 
C) Creating financial statements 
D) All of the above

Question 2

CSF's and KPI's are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

Accepted Answer

A) CSF's are business strategy elements where KPI's measure the progress of the CSF's 
B) CSF's build the business environment where KPI's explain how to build the CSF's 
C) KPI's are used first where CSF's are applied after 
D) KPI's promote employees on their performance where CSF's demote employees based on their performance level 
A) CSF's are business strategy elements where KPI's measure the progress of the CSF's 
B) CSF's build the business environment where KPI's explain how to build the CSF's 
C) KPI's are used first where CSF's are applied after 
D) KPI's promote employees on their performance where CSF's demote employees based on their performance level

Question 3

Which of the below represents an internal KPI that indicates the earning power of a project?

Accepted Answer

A) Market share 
B) Return on intelligent 
C) Sensitivity analysis 
D) Return on investment 
A) Market share 
B) Return on intelligent 
C) Sensitivity analysis 
D) Return on investment

Question 4

What is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole?

Accepted Answer

A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram. 
A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram.

Question 5

Which of the below offers a disadvantage for working virtually?

Accepted Answer

A) Increases in worker productivity 
B) Increases in feelings of seclusion 
C) Decreases in expenses for the company 
D) Alleviation of congested roadways 
A) Increases in worker productivity 
B) Increases in feelings of seclusion 
C) Decreases in expenses for the company 
D) Alleviation of congested roadways

Question 6

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

Accepted Answer

A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram. 
A) Infographic. 
B) Pie chart. 
C) Bar chart. 
D) Histogram.

Question 7

What is an infographic?

Accepted Answer

A) A representation of information in a graphic format designed to make the data easily understandable at a glance. 
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C) A chart is a graphical representation showing change of a variable over time. 
D) A small embedded line graph that illustrates a single trend. 
A) A representation of information in a graphic format designed to make the data easily understandable at a glance. 
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C) A chart is a graphical representation showing change of a variable over time. 
D) A small embedded line graph that illustrates a single trend.

Question 8

What is a workflow control system?

Accepted Answer

A) Monitors processes to ensure tasks, activities, and responsibilities are executed as specified. 
B) Includes the tasks, activities, and responsibilities required to execute each step in a business process. 
C) Attempts to understand and measure the current process and make performance improvements accordingly. 
D) All of the above 
A) Monitors processes to ensure tasks, activities, and responsibilities are executed as specified. 
B) Includes the tasks, activities, and responsibilities required to execute each step in a business process. 
C) Attempts to understand and measure the current process and make performance improvements accordingly. 
D) All of the above

Question 9

Which of the below business processes would you find in the marketing and sales division?

Accepted Answer

A) Manufacturing inventory 
B) Enrolling employees in health care benefits 
C) Promoting of discounts 
D) Creating financial statements 
A) Manufacturing inventory 
B) Enrolling employees in health care benefits 
C) Promoting of discounts 
D) Creating financial statements

Question 10

Google glass is a work environment that is not located in any one physical space.

Accepted Answer

A) True 
 B)False

Question 11

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables. What form of processes do these represent?

Accepted Answer

A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer facing processes 
D) All of the above 
A) Customer-facing processes 
B) Business-facing processes 
C) Industry-specific customer facing processes 
D) All of the above

Question 12

What types of business decisions would an EIS use AI for?

Accepted Answer

A) Semistructured decisions 
B) Multistructured decisions 
C) Structured decisions 
D) Unstructured decisions 
A) Semistructured decisions 
B) Multistructured decisions 
C) Structured decisions 
D) Unstructured decisions

Question 13

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Accepted Answer

A) Workflow 
B) Swim lane 
C) Automation 
D) Streamlining 
A) Workflow 
B) Swim lane 
C) Automation 
D) Streamlining

Question 14

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?

Accepted Answer

A) Business-facing processes 
B) Industry-specific customer facing processes 
C) Customer-facing process 
D) Industry-specific business-facing processes 
A) Business-facing processes 
B) Industry-specific customer facing processes 
C) Customer-facing process 
D) Industry-specific business-facing processes

Question 15

Which of the below statements is accurate?

Accepted Answer

A) Key performance indicators can have no more than four critical success factors 
B) Critical success factors can have no more than four key performance indicators 
C) Key performance indicators can have several critical success factors 
D) Critical success factors can have several key performance indicators 
A) Key performance indicators can have no more than four critical success factors 
B) Critical success factors can have no more than four key performance indicators 
C) Key performance indicators can have several critical success factors 
D) Critical success factors can have several key performance indicators

Question 16

Demonstrate the value of business process modeling, and compare As-Is and To-Be models.

Accepted Answer

Business process modeling (or mapping)is

Question 17

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business. Which of the below represents the acronyms for CSF and KPI?

Accepted Answer

A) Continual success factors and key performance indicators 
B) Critical success factors and key project ideas 
C) Customer success findings and key project ideas 
D) Critical success factors and key performance indicators 
A) Continual success factors and key performance indicators 
B) Critical success factors and key project ideas 
C) Customer success findings and key project ideas 
D) Critical success factors and key performance indicators

Question 18

A Business Process Model and Notation (BPMN)flow is anything that happens during the course of a business process. An event is represented by a circle in a business process model.

Accepted Answer

A) True 
 B)False

Question 19

When evaluating the six-step decision making process, what occurs during the solution selection step?

Accepted Answer

A) The process will begin again if the decisions made were incorrect 
B) Definition of the problem as clearly and precisely as possible 
C) Details of every solution possible including ideas that seem far fetched 
D) The solution that best solves the problem is selected 
A) The process will begin again if the decisions made were incorrect 
B) Definition of the problem as clearly and precisely as possible 
C) Details of every solution possible including ideas that seem far fetched 
D) The solution that best solves the problem is selected

Question 20

The proportion of the market that a firm captures is called market share.

Accepted Answer

A) True 
 B)False

Which of the following are examples of static processes?

CSF's and KPI's are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

Which of the below represents an internal KPI that indicates the earning power of a project?

What is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole?

Which of the below offers a disadvantage for working virtually?

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

What is an infographic?

What is a workflow control system?

Which of the below business processes would you find in the marketing and sales division?

Google glass is a work environment that is not located in any one physical space.

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables. What form of processes do these represent?

What types of business decisions would an EIS use AI for?

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?

Which of the below statements is accurate?

Demonstrate the value of business process modeling, and compare As-Is and To-Be models.

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business. Which of the below represents the acronyms for CSF and KPI?

A Business Process Model and Notation (BPMN)flow is anything that happens during the course of a business process. An event is represented by a circle in a business process model.

When evaluating the six-step decision making process, what occurs during the solution selection step?

The proportion of the market that a firm captures is called market share.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters

Exam 2: Decisions and Processes: Value Driven Business

Which of the following are examples of static processes?

CSF's and KPI's are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

Which of the below represents an internal KPI that indicates the earning power of a project?

What is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole?

Which of the below offers a disadvantage for working virtually?

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

What is an infographic?

What is a workflow control system?

Which of the below business processes would you find in the marketing and sales division?

Google glass is a work environment that is not located in any one physical space.

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables. What form of processes do these represent?

What types of business decisions would an EIS use AI for?

What includes the tasks, activities, and responsibilities required to execute each step in a business process?

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?

Which of the below statements is accurate?

Demonstrate the value of business process modeling, and compare As-Is and To-Be models.

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business. Which of the below represents the acronyms for CSF and KPI?

A Business Process Model and Notation (BPMN)flow is anything that happens during the course of a business process. An event is represented by a circle in a business process model.

When evaluating the six-step decision making process, what occurs during the solution selection step?

The proportion of the market that a firm captures is called market share.

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics and Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Databases

Emerging Trends and Technologies

Filters