Exam 4: Analyzing Work and Human Resource Planning

The degree to which job performance is important and affects the lives or work of others is called __________.

Using __________ and other tools to monitor indicators of employee dissatisfaction,including employee absenteeism and complaints,can help forecast future turnover.

__________ is a more radical rethinking and redesign of business processes to achieve large improvements in speed,service,cost,or quality.

The degree to which the job requires the worker to complete a whole and identifiable piece of work is called __________.

A business strategy is how an organization will compete in a particular market.

A stable and enduring capability to perform a variety of tasks is known as a(n) ________.

__________ are typically part of an organization's recruitment materials to inform potential candidates about the requirements and responsibilities of the job.

Workflow is how work is organized to meet the organization's goals.

__________ is the degree to which the job requires a variety of activities,enabling the worker to use different skills and talents.

A __________ summarizes the characteristics of someone able to perform the job.

__________ is the foundation of HRM activities and helps improve a company's legal defensibility in certain types of lawsuits.

A skill is the ability to use some sort of knowledge in performing a physical task and often refers to psychomotor activities.

Relying on the expertise of people in the organization to predict a firm's future employment needs is called __________.

Research has shown that organizations that effectively utilize __________ financially outperform their competitors.

At its extreme,__________ leaves no room for individual preferences or initiative and is not always accepted by workers.

The foundation of __________ is the belief that productivity is maximized when organizations are rationalized with precise sets of instructions based on time-and-motion Studies.

Job tasks are written descriptions of the duties and responsibilities of the job itself.

A company's vision identifies the company's long-term goals regarding what the organization wants to become and accomplish and describes its image of an ideal future.

Explain the process of workflow analysis.

Job holder characteristics that may enhance job success,but are not essential to adequate job performance,are called __________.