Exam 7: E-Commerce Marketing Communications

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If you want to determine the size of your Web site's audience, the metric you will use for the most accurate measurement will be:

(Multiple Choice)
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In general, the costs for offline customer acquisition are lower than online, but more effective.

(True/False)
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Online advertising methods include sponsorships, e-mail marketing, and referrals.

(True/False)
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________ ads involves showing the same or similar ad to individuals across multiple Web sites.

(Short Answer)
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Hits are a measure of the:

(Multiple Choice)
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The 2003 CAN-SPAM Act required that the Federal Trade Commission establish a "do not e-mail" registry.

(True/False)
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A(n) ________ ad opens beneath a user's browser window.

(Short Answer)
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In ________ advertising, companies pay for ads to be placed dynamically on any participating Web site that the search engine determines is appropriate.

(Multiple Choice)
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Purchasing an online ad on a CPA basis means that the advertiser:

(Multiple Choice)
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Which of the following generated the most social advertising revenues in 2012?

(Multiple Choice)
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Which of the following is not one of the current trends in Internet advertising?

(Multiple Choice)
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How would you determine if an online marketing campaign to drive customers to your Web site has been successful?

(Essay)
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Which of the following forms of online advertising typically has the highest click-through rate?

(Multiple Choice)
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The amount spent on online advertising in 2012 accounts for approximately 10 percent of the total amount spent on all advertising.

(True/False)
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Interest-based advertising is another name for behavioral targeting.

(True/False)
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Adjustments to a Web site's programming and content in order to improve its rank in search engine results is called search engine ________.

(Short Answer)
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In the same way that spam reduces the effectiveness of e-mail marketing, ________ fraud reduces the effectiveness of search engine marketing.

(Short Answer)
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The growth rate of search engine advertising is slowing compared to other formats.

(True/False)
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A common form of ________ is targeted content (or advertorials), in which editorial content is combined with an ad message to make the message more valuable and attractive to its intended audience.

(Short Answer)
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Impressions are a measure of the:

(Multiple Choice)
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