Question 1

In a(n) ________ model, products are made prior to orders received based on estimated demand.

Accepted Answer

supply-push

Question 2

All of the following statements about the online insurance industry are true except:

Accepted Answer

A)  The Internet has dramatically changed the insurance industry's value chain. 
B)  Web sites of almost all the major firms provide the ability to obtain an online quote. 
C)  Internet usage has lead to a decline in term life insurance prices industry-wide. 
D)  The industry has been very successful in attracting visitors searching for information. 
A)  The Internet has dramatically changed the insurance industry's value chain. 
B)  Web sites of almost all the major firms provide the ability to obtain an online quote. 
C)  Internet usage has lead to a decline in term life insurance prices industry-wide. 
D)  The industry has been very successful in attracting visitors searching for information. A

Question 3

Which of the following statements is not true?

Accepted Answer

A)  Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B)  Online travel services is one of the few sectors in which extensive disintermediation has occurred. 
C)  The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D)  The online travel services industry has gone through a period of consolidation. 
A)  Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B)  Online travel services is one of the few sectors in which extensive disintermediation has occurred. 
C)  The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D)  The online travel services industry has gone through a period of consolidation. B

Question 4

The retail industry is the largest investor in information technology.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not one of the methods used by traditional retailers to develop multi-channel integration?

Accepted Answer

A)  online Web catalog 
B)  online order, in-store pickup 
C)  online supply-push 
D)  online promotions for offline purchases 
A)  online Web catalog 
B)  online order, in-store pickup 
C)  online supply-push 
D)  online promotions for offline purchases

Question 6

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A)  building and maintaining a Web site. 
B)  building and maintaining physical stores. 
C)  building an order fulfillment infrastructure. 
D)  developing a brand name. 
A)  building and maintaining a Web site. 
B)  building and maintaining physical stores. 
C)  building an order fulfillment infrastructure. 
D)  developing a brand name.

Question 7

Describe the state of the online retail sector today.

Accepted Answer

The online retail sector is the smallest

Question 8

In the United States, banks, insurance firms, and brokerage firms are prohibited from having significant financial interests in one another.

Accepted Answer

A) True 
 B)False

Question 9

All of the following statements are true except:

Accepted Answer

A)  Compared to general merchandisers, the transition to e-commerce has been easier for MOTO firms. 
B)  The MOTO sector is also called the general merchandise sector. 
C)  MOTO was the last technological revolution that preceded e-commerce. 
D)  Distribution of catalogs is one of MOTO retailers' biggest expenses. 
A)  Compared to general merchandisers, the transition to e-commerce has been easier for MOTO firms. 
B)  The MOTO sector is also called the general merchandise sector. 
C)  MOTO was the last technological revolution that preceded e-commerce. 
D)  Distribution of catalogs is one of MOTO retailers' biggest expenses.

Question 10

The lower the cost of sales compared to ________, the higher the gross profit.

Accepted Answer

A)  assets 
B)  revenue 
C)  gross margin 
D)  operating expenses 
A)  assets 
B)  revenue 
C)  gross margin 
D)  operating expenses

Question 11

Personal consumption of retail goods and services accounts for approximately ________ of the United States GDP.

Accepted Answer

A)  $11 billion 
B)  $110 billion 
C)  $1.1 trillion 
D)  $11 trillion 
A)  $11 billion 
B)  $110 billion 
C)  $1.1 trillion 
D)  $11 trillion

Question 12

The major impact of Internet real estate sites is in enabling online-only property transactions.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Accepted Answer

A)  The service sector is less geographically reliant and more globally oriented. 
B)  The service sector has historically been more technology-reliant. 
C)  Much of the value in services is based on the collection, storage, and exchange of information. 
D)  It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter. 
A)  The service sector is less geographically reliant and more globally oriented. 
B)  The service sector has historically been more technology-reliant. 
C)  Much of the value in services is based on the collection, storage, and exchange of information. 
D)  It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter.

Question 14

Which of the following is not a major trend in online retail for 2012-2013?

Accepted Answer

A)  Online retailing is the fastest growing retail channel. 
B)  Lunchtime purchases are the fastest growing time segment for online retail purchases. 
C)  Online retailers increase the use of interactive marketing tools such as blogs and user-generated content. 
D)  Social commerce triples from $1 billion to $3 billion. 
A)  Online retailing is the fastest growing retail channel. 
B)  Lunchtime purchases are the fastest growing time segment for online retail purchases. 
C)  Online retailers increase the use of interactive marketing tools such as blogs and user-generated content. 
D)  Social commerce triples from $1 billion to $3 billion.

Question 15

Consumers are primarily price-driven when shopping on the Internet.

Accepted Answer

A) True 
 B)False

Question 16

Current liabilities are debts of the firm that will be due within:

Accepted Answer

A)  three months. 
B)  six months. 
C)  one year. 
D)  two years. 
A)  three months. 
B)  six months. 
C)  one year. 
D)  two years.

Question 17

All of the following products are considered durable goods except:

Accepted Answer

A)  automobiles. 
B)  clothing. 
C)  appliances. 
D)  furniture. 
A)  automobiles. 
B)  clothing. 
C)  appliances. 
D)  furniture.

Question 18

In 2012, online retail sales revenues were approximately:

Accepted Answer

A)  $2.24 billion. 
B)  $22.4 billion. 
C)  $224 billion. 
D)  $2.24 trillion. 
A)  $2.24 billion. 
B)  $22.4 billion. 
C)  $224 billion. 
D)  $2.24 trillion.

Question 19

All of the following statements about Amazon.com are true except:

Accepted Answer

A)  Amazon has achieved success by focusing on its primary mission: selling books at highly competitive prices. 
B)  Amazon compensates for its low price strategy by focusing on operating expenses and eliminating marketing in offline media. 
C)  eBay can be considered a competitor of Amazon's. 
D)  The Kindle is the best-selling product in Amazon's history. 
A)  Amazon has achieved success by focusing on its primary mission: selling books at highly competitive prices. 
B)  Amazon compensates for its low price strategy by focusing on operating expenses and eliminating marketing in offline media. 
C)  eBay can be considered a competitor of Amazon's. 
D)  The Kindle is the best-selling product in Amazon's history.

Question 20

Almost 80 million households now use online banking.

Accepted Answer

A) True 
 B)False

In a(n) ________ model, products are made prior to orders received based on estimated demand.

All of the following statements about the online insurance industry are true except:

Which of the following statements is not true?

The retail industry is the largest investor in information technology.

Which of the following is not one of the methods used by traditional retailers to develop multi-channel integration?

Virtual merchants face potentially large costs for all of the following except:

Describe the state of the online retail sector today.

In the United States, banks, insurance firms, and brokerage firms are prohibited from having significant financial interests in one another.

All of the following statements are true except:

The lower the cost of sales compared to ________, the higher the gross profit.

Personal consumption of retail goods and services accounts for approximately ________ of the United States GDP.

The major impact of Internet real estate sites is in enabling online-only property transactions.

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not a major trend in online retail for 2012-2013?

Consumers are primarily price-driven when shopping on the Internet.

Current liabilities are debts of the firm that will be due within:

All of the following products are considered durable goods except:

In 2012, online retail sales revenues were approximately:

All of the following statements about Amazon.com are true except:

Almost 80 million households now use online banking.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retail and Services

In a(n) ________ model, products are made prior to orders received based on estimated demand.

All of the following statements about the online insurance industry are true except:

Which of the following statements is not true?

The retail industry is the largest investor in information technology.

Which of the following is not one of the methods used by traditional retailers to develop multi-channel integration?

Virtual merchants face potentially large costs for all of the following except:

Describe the state of the online retail sector today.

In the United States, banks, insurance firms, and brokerage firms are prohibited from having significant financial interests in one another.

All of the following statements are true except:

The lower the cost of sales compared to ________, the higher the gross profit.

Personal consumption of retail goods and services accounts for approximately ________ of the United States GDP.

The major impact of Internet real estate sites is in enabling online-only property transactions.

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not a major trend in online retail for 2012-2013?

Consumers are primarily price-driven when shopping on the Internet.

Current liabilities are debts of the firm that will be due within:

All of the following products are considered durable goods except:

In 2012, online retail sales revenues were approximately:

All of the following statements about Amazon.com are true except:

Almost 80 million households now use online banking.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing Concepts: Social, Mobile, Local

E-Commerce Marketing Communications

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2B E-Commerce: Supply Chain Management and Collaborative Commerce

Filters