Question 1

How must roles be allocated to ensure effective team performance?

Accepted Answer

Teams have different needs, and members should be selected to ensure all the various roles are filled. Teams with more experienced and skilled members perform better. However, the experience and skill of those in core roles who handle more of the workflow of the team and who are central to all work processes are especially vital. Nine potential team roles have been identified, and successful work teams have selected people to play all these roles based on their skills and preferences. To increase the likelihood the team members will work well together, managers need to understand the individual strengths each person can bring to a team, select members with their strengths in mind, and allocate work assignments that fit with members' preferred styles.

Question 2

In which of the following teams is leadership of most importance to coordinate the efforts of various teams in order to produce a desired outcome?

Accepted Answer

A)  technical teams 
B)  self-managed work teams 
C)  problem-solving teams 
D)  management teams 
E)  multiteam systems 
A)  technical teams 
B)  self-managed work teams 
C)  problem-solving teams 
D)  management teams 
E)  multiteam systems E

Question 3

What is social loafing? How can the management undermine the tendency of social loafing?

Accepted Answer

Individuals can engage in social loafing and coast on the group's effort because their particular contributions can't be identified. Effective teams undermine this tendency by making members individually and jointly accountable for the team's purpose, goals, and approach. Therefore, members should be clear on what they are individually responsible for and what they are jointly responsible for on the team.

Question 4

Gerald Murphy is a manager at Wright & Wayner, a publishing house which is a very employee-friendly company. The demarcation between managers and subordinates is flexible and the nature of these reporting relationships is flexible and informal. Gerald recently assigned five of eight of his subordinates to work on a new publication project with a fairly tight deadline because he believed that these efficient employees would function even better with each other's support. A week before the deadline, however, Gerald realized that the group had been shirking work as each of the members thought that the project was not just his or her responsibility. Additionally, under the guise of working together, the team was actually doing their personal work, surfing the Internet, or just socializing. This scenario reflects ________.

Accepted Answer

A)  gainsharing 
B)  high process gains 
C)  reflexive goal-setting 
D)  job sharing 
E)  social loafing 
A)  gainsharing 
B)  high process gains 
C)  reflexive goal-setting 
D)  job sharing 
E)  social loafing

Question 5

Effective teams translate their common purpose into ________ goals.

Accepted Answer

A)  universal 
B)  generic 
C)  vast 
D)  specific 
E)  diverse 
A)  universal 
B)  generic 
C)  vast 
D)  specific 
E)  diverse

Question 6

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. Jason plans to implement a group-based incentive that he feels would motivate each of the team members to work efficiently. Which of the following is an assumption made by Jason in implementing this plan?

Accepted Answer

A)  Increasing the number of experienced employees in the team will reduce the need for supervision. 
B)  Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
C)  Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality. 
D)  Each employee will work well within the boundaries of their divisional functions, and conflicts will be relatively fewer. 
E)  Each employee will be committed to working within the resources allocated. 
A)  Increasing the number of experienced employees in the team will reduce the need for supervision. 
B)  Each employee in the team is motivated to work equally hard to ensure that the group's performance is satisfactory. 
C)  Since the team is comprised of employees who are highly skilled in their respective areas, the output of the group will be of high quality. 
D)  Each employee will work well within the boundaries of their divisional functions, and conflicts will be relatively fewer. 
E)  Each employee will be committed to working within the resources allocated.

Question 7

Which of the following statements is true with regard to team processes?

Accepted Answer

A)  This category comprises variables that relate to how teams should be staffed. 
B)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them both collectively and individually. 
C)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team. 
D)  Effective teams do not engage in task and relationship conflicts. 
E)  Effective teams begin by selecting the right kind of people to be members of the team. 
A)  This category comprises variables that relate to how teams should be staffed. 
B)  Effective teams invest time and effort to discuss and agree on a purpose that belongs to them both collectively and individually. 
C)  Once a specific goal is chosen, effective teams resist making any changes in them so as to maintain the momentum of the team. 
D)  Effective teams do not engage in task and relationship conflicts. 
E)  Effective teams begin by selecting the right kind of people to be members of the team.

Question 8

A work team is characterized by ________.

Accepted Answer

A)  the goal of sharing information 
B)  the presence of neutral to negative synergy 
C)  the availability of complementary skills among members 
D)  the individual accountability for outcomes and results 
E)  the mere accumulation of individual efforts 
A)  the goal of sharing information 
B)  the presence of neutral to negative synergy 
C)  the availability of complementary skills among members 
D)  the individual accountability for outcomes and results 
E)  the mere accumulation of individual efforts

Question 9

Explain how organizations can create team players.

Accepted Answer

The primary options for trying to turn i

Question 10

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

Accepted Answer

A)  task conflicts 
B)  disciplinary conflicts 
C)  relationship conflicts 
D)  resource allocation conflicts 
E)  discriminatory conflicts 
A)  task conflicts 
B)  disciplinary conflicts 
C)  relationship conflicts 
D)  resource allocation conflicts 
E)  discriminatory conflicts

Question 11

The extensive use of work teams benefits organizations by ________.

Accepted Answer

A)  generating neutral synergy among all employees of the team 
B)  eliminating the need for mutual accountability for results 
C)  developing the various team member's skills such that they are random and varied 
D)  generating a potential for creating greater outputs without increasing inputs 
E)  ensuring that the mere accumulation of individual efforts is used for group work 
A)  generating neutral synergy among all employees of the team 
B)  eliminating the need for mutual accountability for results 
C)  developing the various team member's skills such that they are random and varied 
D)  generating a potential for creating greater outputs without increasing inputs 
E)  ensuring that the mere accumulation of individual efforts is used for group work

Question 12

What is the primary purpose of a work group?

Accepted Answer

A)  to generate positive synergy 
B)  to improve collective performance 
C)  to inculcate a climate of trust 
D)  to share relevant information 
E)  to enhance team efficacy 
A)  to generate positive synergy 
B)  to improve collective performance 
C)  to inculcate a climate of trust 
D)  to share relevant information 
E)  to enhance team efficacy

Question 13

Araceli is a team member in a large corporation. She never speaks in team meetings because she has seen members talk behind each other's backs after the meetings. Members are constantly monitoring the other members' work and looking for mistakes to point out in a meeting. According to the information provided, which contextual factor is lacking in Araceli's team?

Accepted Answer

A)  adequate resources 
B)  climate of trust 
C)  team structure 
D)  performance evaluations 
E)  leadership 
A)  adequate resources 
B)  climate of trust 
C)  team structure 
D)  performance evaluations 
E)  leadership

Question 14

Nick, the director of manufacturing at a large electronics company, has created a team of eleven employees from quality control for working on high priority projects. Nick gives the team members the responsibility of planning and scheduling their own work and making all functional decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  virtual 
E)  task-resolution

Question 15

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Accepted Answer

The key components of effective teams ca

Question 16

Conscientiousness and openness to experience are two personality dimensions of the Big Five personality model that predict better performance in teams.

Accepted Answer

A) True 
 B)False

Question 17

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is true regarding team composition?

Accepted Answer

A)  A team's performance is merely the summation of its individual members' abilities. 
B)  High-ability teams find it hard to adapt to changing situations. 
C)  Agreeableness is the only personality dimension that aids the ability to work in groups. 
D)  In successful teams, members should be selected to ensure all the various roles are filled. 
E)  A high-ability team will function well irrespective of the deficits in the abilities of the leader. 
A)  A team's performance is merely the summation of its individual members' abilities. 
B)  High-ability teams find it hard to adapt to changing situations. 
C)  Agreeableness is the only personality dimension that aids the ability to work in groups. 
D)  In successful teams, members should be selected to ensure all the various roles are filled. 
E)  A high-ability team will function well irrespective of the deficits in the abilities of the leader.

Question 19

Which of the following statements represents a strategy that is desirable for making effective teams?

Accepted Answer

A)  Combining people with extremely high and extremely low abilities helps make a balanced team. 
B)  Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
C)  Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
D)  If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
E)  The preference of individual members to work as a part of groups must be considered when forming teams. 
A)  Combining people with extremely high and extremely low abilities helps make a balanced team. 
B)  Individuals should ideally have one role in a team as multiple roles reduce their effectiveness and efficiency. 
C)  Diversity should be avoided as diverse teams involve a lot of conflict in day-to-day functioning. 
D)  If a natural work unit is larger, its size must be maintained for the nature of the job requires large teams. 
E)  The preference of individual members to work as a part of groups must be considered when forming teams.

Question 20

With a deadline approaching, all seven members of Sharon's product development team were working round-the-clock and still the work was not completed in time. After the project was completed, Sharon spoke individually with the members to determine the cause for this delay. Many members complained, saying the work given to them was not in accordance with their roles. Some were unclear about which team member to approach when faced with a problem, and many underestimated the time and effort the project demanded. This team is characterized by ________.

Accepted Answer

A)  a clear role allocation for all team members 
B)  dissimilar mental models 
C)  high degree of role clarity 
D)  excessively large team size 
E)  a strong climate of trust 
A)  a clear role allocation for all team members 
B)  dissimilar mental models 
C)  high degree of role clarity 
D)  excessively large team size 
E)  a strong climate of trust

How must roles be allocated to ensure effective team performance?

In which of the following teams is leadership of most importance to coordinate the efforts of various teams in order to produce a desired outcome?

What is social loafing? How can the management undermine the tendency of social loafing?

Effective teams translate their common purpose into ________ goals.

Which of the following statements is true with regard to team processes?

A work team is characterized by ________.

Explain how organizations can create team players.

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

The extensive use of work teams benefits organizations by ________.

What is the primary purpose of a work group?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Conscientiousness and openness to experience are two personality dimensions of the Big Five personality model that predict better performance in teams.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Which of the following statements is true regarding team composition?

Which of the following statements represents a strategy that is desirable for making effective teams?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

How must roles be allocated to ensure effective team performance?

In which of the following teams is leadership of most importance to coordinate the efforts of various teams in order to produce a desired outcome?

What is social loafing? How can the management undermine the tendency of social loafing?

Effective teams translate their common purpose into ________ goals.

Which of the following statements is true with regard to team processes?

A work team is characterized by ________.

Explain how organizations can create team players.

When teams are performing nonroutine activities, ________ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions.

The extensive use of work teams benefits organizations by ________.

What is the primary purpose of a work group?

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Conscientiousness and openness to experience are two personality dimensions of the Big Five personality model that predict better performance in teams.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Which of the following statements is true regarding team composition?

Which of the following statements represents a strategy that is desirable for making effective teams?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters