Question 1

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

Accepted Answer

A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people/customer orientation 
E)  stability 
A)  attention to detail 
B)  outcome orientation 
C)  team orientation 
D)  people/customer orientation 
E)  stability D

Question 3

How does organizational culture develop?

Accepted Answer

An organization's current customs, traditions, and general way of doing things are largely due to what it has done before and the degree of success it has had with those endeavors. The founders of an organization traditionally have a major impact on that organization's early culture. They have a vision of what the organization should be. The small size that typically characterizes new organizations further facilitates the founders' imposition of their vision on all organizational members. The process of culture-creation occurs in three ways.
a) First, founders only hire and keep employees who think and feel the way they do.
b) Second, they indoctrinate and socialize these employees to their way of thinking and feeling.
c) And finally, the founders' own behavior acts as a role model that encourages employees to identify with them and thereby internalize their beliefs, values, and assumptions.
When the organization succeeds, the founders' vision becomes seen as a primary determinant of that success. At this point, the founders' entire personalities become embedded in the culture of the organization.

Question 4

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Accepted Answer

A) True 
 B)False

Question 5

Culture is most likely to be a liability when ________.

Accepted Answer

A)  the employees of the organization are highly skilled 
B)  the organization's environment is dynamic 
C)  the organization's management is highly efficient 
D)  the organization is highly centralized 
E)  the organization scores low on the degree of formalization 
A)  the employees of the organization are highly skilled 
B)  the organization's environment is dynamic 
C)  the organization's management is highly efficient 
D)  the organization is highly centralized 
E)  the organization scores low on the degree of formalization

Question 6

What are the six primary characteristics that capture the essence of an organization's culture?

Accepted Answer

The six primary characteristics that cap

Question 7

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values integrity, high ethical standards, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them, and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail.
-The organizational culture of Rogue Vogue Corp. is an example of a(n) ________.

Accepted Answer

A)  autocratic culture 
B)  subculture 
C)  lowly formalized culture 
D)  reflective culture 
E)  dominant culture 
A)  autocratic culture 
B)  subculture 
C)  lowly formalized culture 
D)  reflective culture 
E)  dominant culture

Question 8

Apprenticeship and mentoring programs are examples of random socialization.

Accepted Answer

A) True 
 B)False

Question 9

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values integrity, high ethical standards, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them, and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail.
-In addition to the organizational culture at Rogue Vogue Corp., the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

Accepted Answer

A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture 
A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture

Question 10

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Accepted Answer

A)  stories 
B)  material symbols 
C)  rituals 
D)  organizational charts 
E)  corporate chants 
A)  stories 
B)  material symbols 
C)  rituals 
D)  organizational charts 
E)  corporate chants

Question 11

Provide an example of how a company can use material symbols.

Accepted Answer

One example of the intentional use of ma

Question 12

Organizational culture represents a perception that the organization's members share.

Accepted Answer

A) True 
 B)False

Question 13

Jean works for Fahrenheit Publishing, which is a publisher of scientific journals. The company is dominated by low risk taking and high attention to detail. Jean's department is committed to high team orientation and provides many team-building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean's department?

Accepted Answer

A)  Jean's department is an example of a primary microcosm. 
B)  Jean's department's culture is stronger than the dominant culture in the organization. 
C)  Jean's department has developed a subculture. 
D)  Jean's department's culture is undefined. 
E)  Jean's department's culture has low stability. 
A)  Jean's department is an example of a primary microcosm. 
B)  Jean's department's culture is stronger than the dominant culture in the organization. 
C)  Jean's department has developed a subculture. 
D)  Jean's department's culture is undefined. 
E)  Jean's department's culture has low stability.

Question 14

Serial socialization is characterized by the use of role models who train and encourage a newcomer.

Accepted Answer

A) True 
 B)False

Question 15

Employees whose ethical values are similar to those of their department are more likely to be promoted, so we can think of ethical culture as flowing from the top down.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not one of the five most prevalent climate categories making up the ethical dimensions of organization culture?

Accepted Answer

A)  instrumental 
B)  caring 
C)  dependence 
D)  law and code 
E)  rules 
A)  instrumental 
B)  caring 
C)  dependence 
D)  law and code 
E)  rules

Question 17

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-When you begin to notice things that are not as you expected, you are in the ________ stage of socialization.

Accepted Answer

A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-arrival 
A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-arrival

Question 18

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Accepted Answer

A)  encourage you to work independently at first to learn the ropes 
B)  explain the rules and policies of the organization to you 
C)  discourage you from putting too much emphasis on your perception of the organization 
D)  encourage you to look carefully at your own assumptions, which may be biased 
E)  encourage you to develop friendship ties within the organization 
A)  encourage you to work independently at first to learn the ropes 
B)  explain the rules and policies of the organization to you 
C)  discourage you from putting too much emphasis on your perception of the organization 
D)  encourage you to look carefully at your own assumptions, which may be biased 
E)  encourage you to develop friendship ties within the organization

Question 19

Which of the following statements is true about formal socialization?

Accepted Answer

A)  Formal socialization involves socializing the new members individually. 
B)  Specific orientation and training programs are examples of formal socialization. 
C)  Apprenticeship and mentoring programs are examples of formal socialization. 
D)  Formal socialization lacks a fixed time schedule. 
E)  In formal socialization, new employees are left on their own to figure things out. 
A)  Formal socialization involves socializing the new members individually. 
B)  Specific orientation and training programs are examples of formal socialization. 
C)  Apprenticeship and mentoring programs are examples of formal socialization. 
D)  Formal socialization lacks a fixed time schedule. 
E)  In formal socialization, new employees are left on their own to figure things out.

Question 20

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-Your first day at work is a part of the ________ stage of socialization.

Accepted Answer

A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

How does organizational culture develop?

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Culture is most likely to be a liability when ________.

What are the six primary characteristics that capture the essence of an organization's culture?

Apprenticeship and mentoring programs are examples of random socialization.

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Provide an example of how a company can use material symbols.

Organizational culture represents a perception that the organization's members share.

Serial socialization is characterized by the use of role models who train and encourage a newcomer.

Employees whose ethical values are similar to those of their department are more likely to be promoted, so we can think of ethical culture as flowing from the top down.

Which of the following is not one of the five most prevalent climate categories making up the ethical dimensions of organization culture?

Which of the following statements is true about formal socialization?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

How does organizational culture develop?

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Culture is most likely to be a liability when ________.

What are the six primary characteristics that capture the essence of an organization's culture?

Apprenticeship and mentoring programs are examples of random socialization.

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Provide an example of how a company can use material symbols.

Organizational culture represents a perception that the organization's members share.

Serial socialization is characterized by the use of role models who train and encourage a newcomer.

Employees whose ethical values are similar to those of their department are more likely to be promoted, so we can think of ethical culture as flowing from the top down.

Which of the following is not one of the five most prevalent climate categories making up the ethical dimensions of organization culture?

Which of the following statements is true about formal socialization?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters