Exam 1: What Is Organizational Behavior?

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Gould Furniture is one of the leading furniture companies in Indonesia. In the past, the company had a homogeneous workforce of Indonesian employees. The company is desperate to cut operating and manufacturing costs and, hence, is considering outsourcing part of the manufacturing process to low-cost Vietnam. However, local community leaders across the country are strongly opposing this decision. They believe that exporting jobs to other countries is detrimental to their country in every way possible. Which of the following, if true, is the flaw in the local community leaders' opinion?

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C

A degree in architecture will provide a student with the human skills required for a job.

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Discuss the growing importance of interpersonal skills in the workplace.

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Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades, however, business faculty have come to realize the role that understanding human behavior plays in determining a manager's effectiveness and required courses on people skills have been added to many curricula. Developing managers' interpersonal skills also helps organizations attract and keep high-performing employees. Regardless of labor market conditions, outstanding employees are always in short supply. Having managers with good interpersonal skills is likely to make the workplace more pleasant, which in turn makes it easier to hire and keep qualified people. Creating a pleasant workplace also appears to make good economic sense.

Which of the following terms best describes organizations that allow people to communicate and work together even though they may be thousands of miles apart?

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Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

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According to Fred Luthans and his associates' study of 450 managers, ________ made the largest contribution to the success of managers in terms of speed of promotion within their organization.

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Which of the following is a difference between sociology and psychology?

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Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.

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________ is the study of societies to learn about human beings and their activities.

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How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

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According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks?

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What is withdrawal behavior? Explain.

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According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

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Compare and contrast the fields of psychology, social psychology, and sociology.

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________ refers to purposeful and goal-directed thinking used to define and solve problems and to make decisions or form judgments related to a particular situation or set of circumstances.

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According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following?

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According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?

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Recent studies show ________.

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Melissa Woods was recently hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming. She has the knowledge to lead the public relations team of the organization. However, a few months later, the board of directors of the organization expressed dissatisfaction with Melissa's performance and asked her to resign. Which of the following, if true, best explains this situation?

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Which of the following is true regarding systematic study?

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