Question 1

For employee stock ownership plans to be effective in improving performance, they must ________.

Accepted Answer

A)  be based solely on productivity like gainsharing plans 
B)  be implemented such that employees psychologically experience ownership 
C)  be determined on the basis of performance appraisals and recent performance 
D)  be planned such that they are unaffected by company profitability 
E)  be based on the market compensation philosophy 
A)  be based solely on productivity like gainsharing plans 
B)  be implemented such that employees psychologically experience ownership 
C)  be determined on the basis of performance appraisals and recent performance 
D)  be planned such that they are unaffected by company profitability 
E)  be based on the market compensation philosophy B

Question 2

Nora Elm is a newly-appointed HR manager at Seven Oaks, a famous PR firm that is not doing too well at present. As she assumed the post of the HR manager, everyone impressed upon her the need to energize the employees and motivate them to give their best to the job. After she met with the employees and managers, she felt that many employees were demotivated because they had attained their maximum potential in their current job roles. Additionally, she felt that though the management believed strongly in its employee-friendly nature, this nature was not manifested in its actions. Those employees who were on the board had begun to mimic the management's action of attributing the lack of any constructive change to company policies. Describe any two changes that Nora should propose at the meeting with a rationale for each.

Accepted Answer

The changes that Nora could propose are job rotation or job enrichment.
Job rotation and job enrichment: Since employees feel they have nothing more to learn in their current jobs, the act of job rotation would help them learn something new which would be motivating and beneficial to the company as well. For employees who cannot be moved to another job, different strategies of job enrichment, like enhancing the job vertically or combining their tasks into natural work units, would be an option. These would directly satisfy some dimensions of the job characteristics model.
Participative management: The employees at Seven Oaks are demotivated not only because of the stagnant nature of their jobs, but also because the company is not truly employee-friendly. The company has nominated some employees to its board of representatives but this is only a symbolic act of employee involvement. Participative management, wherein employee and managers engage in joint decision making, will go a long way in motivating employees by giving them more autonomy and representation in the real sense.

Question 3

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

Accepted Answer

A)  telecommuting 
B)  flextime 
C)  gainsharing 
D)  profit sharing 
E)  job sharing 
A)  telecommuting 
B)  flextime 
C)  gainsharing 
D)  profit sharing 
E)  job sharing E

Question 4

Samantha Barnes is an emergency medical technician. Recently, during an emergency call, she was able to resuscitate a man who had a cardiac arrest. Subsequently, she spent some time calming the 12-year-old daughter of the patient and looked after her until the rest of the patient's family arrived at the hospital. Based on this description, it can be concluded that Samantha's job is high in ________.

Accepted Answer

A)  task identity 
B)  feedback 
C)  extrinsic rewards 
D)  task significance 
E)  job rotation 
A)  task identity 
B)  feedback 
C)  extrinsic rewards 
D)  task significance 
E)  job rotation

Question 5

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

Accepted Answer

A)  external benefit 
B)  external rotation 
C)  external costs 
D)  external equity 
E)  external liability 
A)  external benefit 
B)  external rotation 
C)  external costs 
D)  external equity 
E)  external liability

Question 6

Telecommuting is an option that suits professionals like ________.

Accepted Answer

A)  trainers 
B)  nurses 
C)  analysts 
D)  receptionists 
E)  sales representatives 
A)  trainers 
B)  nurses 
C)  analysts 
D)  receptionists 
E)  sales representatives

Question 7

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Accepted Answer

A)  flextime 
B)  job sharing 
C)  gainsharing 
D)  telecommuting 
E)  job rotation 
A)  flextime 
B)  job sharing 
C)  gainsharing 
D)  telecommuting 
E)  job rotation

Question 8

Which of the following statements best describes the concept of autonomy in the job characteristics model?

Accepted Answer

A)  The degree to which carrying out the work activities required by a job results in the individual obtaining direct and clear information about the effectiveness of his performance. 
B)  The degree to which a job provides substantial freedom and discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out. 
C)  The degree to which a job has a substantial impact on the lives or work of other people. 
D)  The degree to which a job requires completion of a whole and identifiable piece of work. 
E)  The degree to which a job affects the lives or work of other people. 
A)  The degree to which carrying out the work activities required by a job results in the individual obtaining direct and clear information about the effectiveness of his performance. 
B)  The degree to which a job provides substantial freedom and discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out. 
C)  The degree to which a job has a substantial impact on the lives or work of other people. 
D)  The degree to which a job requires completion of a whole and identifiable piece of work. 
E)  The degree to which a job affects the lives or work of other people.

Question 9

Employee involvement and participation (EIP) management is a method of management where ________.

Accepted Answer

A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions 
A)  representatives of workers form work councils and these councils must be consulted when management makes decisions about employees 
B)  few representatives of workers sit on a company's board of directors 
C)  subordinates share a significant degree of decision-making power with their immediate superiors 
D)  low-level workers meet occasionally with the CEO to discuss problems within their department 
E)  low-level workers are responsible for making corporate policy decisions

Question 10

Which of the following statements is true regarding job sharing?

Accepted Answer

A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  It is also called cross-training. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. 
E)  Job sharing is a method of job enrichment. 
A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  It is also called cross-training. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. 
E)  Job sharing is a method of job enrichment.

Question 11

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Accepted Answer

A)  Under this plan, employees acquire company shares, often at below-market prices. 
B)  There exists a strong correlation between ESOPs and employee performance. 
C)  The financial stake in the company is adequate to use ESOPs as an effective means to motivate employees. 
D)  ESOPs are effective because, like bonuses, they reward recent performance. 
E)  ESOPs are also called competency-based pay plans. 
A)  Under this plan, employees acquire company shares, often at below-market prices. 
B)  There exists a strong correlation between ESOPs and employee performance. 
C)  The financial stake in the company is adequate to use ESOPs as an effective means to motivate employees. 
D)  ESOPs are effective because, like bonuses, they reward recent performance. 
E)  ESOPs are also called competency-based pay plans.

Question 12

The chief concern of both individual and team piece-rate workers is financial risk.

Accepted Answer

A) True 
 B)False

Question 13

List and describe different variable-pay programs.

Accepted Answer

a) Piece-rate plans. In piece-rate pay p

Question 14

Which of the following is not supported by studies in regard to profit-sharing plans?

Accepted Answer

A)  Organizations with profit-sharing plans have higher levels of profitability than those without them. 
B)  Profit-sharing plans create advanced levels of employee decision making. 
C)  Profit-sharing plans are linked to higher levels of employee commitment. 
D)  Profit-sharing plans appear to have positive impacts on employee attitudes. 
E)  Profit-sharing plans appear to general a greater feeling of ownership. 
A)  Organizations with profit-sharing plans have higher levels of profitability than those without them. 
B)  Profit-sharing plans create advanced levels of employee decision making. 
C)  Profit-sharing plans are linked to higher levels of employee commitment. 
D)  Profit-sharing plans appear to have positive impacts on employee attitudes. 
E)  Profit-sharing plans appear to general a greater feeling of ownership.

Question 15

Describe the five core job dimensions of the job characteristics model.

Accepted Answer

1. Skill variety is the degree to which

Question 16

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

Accepted Answer

A)  piece-rate 
B)  merit-based 
C)  skill-based 
D)  profit-sharing 
E)  competency-based 
A)  piece-rate 
B)  merit-based 
C)  skill-based 
D)  profit-sharing 
E)  competency-based

Question 17

Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing 
A)  bonus 
B)  profit-sharing plan 
C)  employee stock option 
D)  employee recognition 
E)  gainsharing

Question 18

Job design is defined as the ________.

Accepted Answer

A)  degree to which the job rewards competence 
B)  way the elements in a job are organized 
C)  degree to which the job contributes to profit margins 
D)  degree of decision-making power with the immediate superiors 
E)  way the job is evaluated in terms of its relative worth to other jobs 
A)  degree to which the job rewards competence 
B)  way the elements in a job are organized 
C)  degree to which the job contributes to profit margins 
D)  degree of decision-making power with the immediate superiors 
E)  way the job is evaluated in terms of its relative worth to other jobs

Question 19

Which of the following tends to be a major downside of employees telecommuting for managers in an organization?

Accepted Answer

A)  Feelings of isolation 
B)  Reduced job satisfaction 
C)  Dull, repetitive work 
D)  Reduced innovation 
E)  Demotivation 
A)  Feelings of isolation 
B)  Reduced job satisfaction 
C)  Dull, repetitive work 
D)  Reduced innovation 
E)  Demotivation

Question 20

The option of working at home at least two days a week on a computer linked to the employer's office is termed as ________.

Accepted Answer

A)  job sharing 
B)  social loafing 
C)  offshoring 
D)  telecommuting 
E)  alternative worksharing 
A)  job sharing 
B)  social loafing 
C)  offshoring 
D)  telecommuting 
E)  alternative worksharing

For employee stock ownership plans to be effective in improving performance, they must ________.

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

Telecommuting is an option that suits professionals like ________.

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Which of the following statements best describes the concept of autonomy in the job characteristics model?

Employee involvement and participation (EIP) management is a method of management where ________.

Which of the following statements is true regarding job sharing?

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

The chief concern of both individual and team piece-rate workers is financial risk.

List and describe different variable-pay programs.

Which of the following is not supported by studies in regard to profit-sharing plans?

Describe the five core job dimensions of the job characteristics model.

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

Which of the following is an example of an intrinsic reward?

Job design is defined as the ________.

Which of the following tends to be a major downside of employees telecommuting for managers in an organization?

The option of working at home at least two days a week on a computer linked to the employer's office is termed as ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

For employee stock ownership plans to be effective in improving performance, they must ________.

Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?

The external competitiveness of an organization's pay relative to elsewhere in the industry is measured by its ________.

Telecommuting is an option that suits professionals like ________.

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Which of the following statements best describes the concept of autonomy in the job characteristics model?

Employee involvement and participation (EIP) management is a method of management where ________.

Which of the following statements is true regarding job sharing?

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

The chief concern of both individual and team piece-rate workers is financial risk.

List and describe different variable-pay programs.

Which of the following is not supported by studies in regard to profit-sharing plans?

Describe the five core job dimensions of the job characteristics model.

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

Which of the following is an example of an intrinsic reward?

Job design is defined as the ________.

Which of the following tends to be a major downside of employees telecommuting for managers in an organization?

The option of working at home at least two days a week on a computer linked to the employer's office is termed as ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters