Question 1

An organization's learning and training strategy most often will NOT directly influence its training and development programs.

Accepted Answer

A) True 
 B)False

Question 2

Which statement best describes the current state of productivity and innovation in Canada

Accepted Answer

A) Canada rates very high in productivity metrics globally 
B) Canada lags its major global competitors in productivity and innovation 
C) Canada tends to rank high in productivity but low in innovation across most business sectors 
D) Canada has seen a recent sharp increase both in productivity and innovation across all business sectors 
A) Canada rates very high in productivity metrics globally 
B) Canada lags its major global competitors in productivity and innovation 
C) Canada tends to rank high in productivity but low in innovation across most business sectors 
D) Canada has seen a recent sharp increase both in productivity and innovation across all business sectors

Question 3

Identify and briefly describe three organizational benefits of training and development,providing an example for each.

Accepted Answer

(1)Organizational strategy.Training can

Question 4

Why does Canada's productivity growth increasingly lag behind its main competitors

Accepted Answer

A) Canadian organizations do not have the same economies of scale. 
B) Canadian organizations do not invest enough resources in training and development. 
C) Canadian organizations do not follow the voluntary training laws in Canada. 
D) Canadian companies have access to a large source of skilled labour. 
A) Canadian organizations do not have the same economies of scale. 
B) Canadian organizations do not invest enough resources in training and development. 
C) Canadian organizations do not follow the voluntary training laws in Canada. 
D) Canadian companies have access to a large source of skilled labour.

Question 5

Which Canadian agency's report concluded that continuous learning and the transfer of knowledge are key factors in fostering creativity and promoting organizational excellence

Accepted Answer

A) Toronto Transit Commission 
B) Conference Board of Canada 
C) Alberta Government 
D) Royal Canadian Mounted Police 
A) Toronto Transit Commission 
B) Conference Board of Canada 
C) Alberta Government 
D) Royal Canadian Mounted Police

Question 6

Quebec is the only province in Canada to have mandatory training laws for companies with net profits greater than $1 million.

Accepted Answer

A) True 
 B)False

Question 7

A needs analysis typically has three levels including an organizational analysis,a departmental analysis,and a person analysis.

Accepted Answer

A) True 
 B)False

Question 8

Unlike many industrialized countries,Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

Accepted Answer

A) True 
 B)False

Question 9

What was one of the key findings of a 2008 report regarding training legislation in Quebec

Accepted Answer

A) the legislation had little impact on the ways Quebec firms deliver training 
B) fewer companies planned and implemented training programs 
C) Quebec leads the national average in training participation rates 
D) all stakeholders must work together to find ways to promote training 
A) the legislation had little impact on the ways Quebec firms deliver training 
B) fewer companies planned and implemented training programs 
C) Quebec leads the national average in training participation rates 
D) all stakeholders must work together to find ways to promote training

Question 10

The performance management process includes several interrelated steps.What is the first step

Accepted Answer

A) developing performance goals 
B) deciding on the process to train and develop employees 
C) assigning appropriate rewards 
D) developing standard rating forms 
A) developing performance goals 
B) deciding on the process to train and develop employees 
C) assigning appropriate rewards 
D) developing standard rating forms

Question 11

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

Accepted Answer

A) True 
 B)False

Question 12

One of the intrinsic benefits of training and development is the benefits realized by society.

Accepted Answer

A) True 
 B)False

Question 13

What is the central theme shared by the three main functions of human resource development

Accepted Answer

A) organizational development and career development 
B) employee development and organizational development 
C) learning 
D) strategic development and career development 
A) organizational development and career development 
B) employee development and organizational development 
C) learning 
D) strategic development and career development

Question 14

Which of the following statements regarding the "1 percent training law" is correct

Accepted Answer

A) regardless of size, all companies in Quebec have to contribute to the 1 percent fund 
B) information about the participation of employees in training must be documented, and detailed information must be kept on file 
C) the law applies only to companies with annual revenues of $1 million or more 
D) the law applies only to organizations registered to do business across Canada 
A) regardless of size, all companies in Quebec have to contribute to the 1 percent fund 
B) information about the participation of employees in training must be documented, and detailed information must be kept on file 
C) the law applies only to companies with annual revenues of $1 million or more 
D) the law applies only to organizations registered to do business across Canada

Question 15

Differentiate between the terms training and development.

Accepted Answer

Training usually consists of a short-ter

Question 16

You are a training specialist working for the Edmonton Police Service.Your boss asks you to develop evaluation criteria for the "mental health training program." Using the Edmonton Police Service vignette in the textbook,what would you likely use as criteria for evaluating the program

Accepted Answer

The vignette specifically mentions sever

Question 17

Organization XYZ decides to expand rapidly by acquiring other businesses.What is most likely to be the focus of XYZ's strategic training programs

Accepted Answer

A) management of mergers and acquisitions 
B) management training 
C) quality of service training 
D) leadership development 
A) management of mergers and acquisitions 
B) management training 
C) quality of service training 
D) leadership development

Question 18

The main goal of the Edmonton Police Service's mental health program was to improve interactions between police officers and mentally ill individuals.This is clearly an example of a training initiative,NOT a development program.

Accepted Answer

A) True 
 B)False

Question 19

The trend toward flatter organizational structures is causing some element of blurriness in what constitutes traditional roles associated with management functions.

Accepted Answer

A) True 
 B)False

Question 20

According to research presented in the textbook,a negative relationship exists between per-employee expenditures on training and development and employee productivity levels.

Accepted Answer

A) True 
 B)False

An organization's learning and training strategy most often will NOT directly influence its training and development programs.

Which statement best describes the current state of productivity and innovation in Canada

Identify and briefly describe three organizational benefits of training and development,providing an example for each.

Why does Canada's productivity growth increasingly lag behind its main competitors

Which Canadian agency's report concluded that continuous learning and the transfer of knowledge are key factors in fostering creativity and promoting organizational excellence

Quebec is the only province in Canada to have mandatory training laws for companies with net profits greater than $1 million.

A needs analysis typically has three levels including an organizational analysis,a departmental analysis,and a person analysis.

Unlike many industrialized countries,Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

What was one of the key findings of a 2008 report regarding training legislation in Quebec

The performance management process includes several interrelated steps.What is the first step

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

One of the intrinsic benefits of training and development is the benefits realized by society.

What is the central theme shared by the three main functions of human resource development

Which of the following statements regarding the "1 percent training law" is correct

Differentiate between the terms training and development.

You are a training specialist working for the Edmonton Police Service.Your boss asks you to develop evaluation criteria for the "mental health training program." Using the Edmonton Police Service vignette in the textbook,what would you likely use as criteria for evaluating the program

Organization XYZ decides to expand rapidly by acquiring other businesses.What is most likely to be the focus of XYZ's strategic training programs

The main goal of the Edmonton Police Service's mental health program was to improve interactions between police officers and mentally ill individuals.This is clearly an example of a training initiative,NOT a development program.

The trend toward flatter organizational structures is causing some element of blurriness in what constitutes traditional roles associated with management functions.

According to research presented in the textbook,a negative relationship exists between per-employee expenditures on training and development and employee productivity levels.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 1: The Training and Development Process

An organization's learning and training strategy most often will NOT directly influence its training and development programs.

Which statement best describes the current state of productivity and innovation in Canada

Identify and briefly describe three organizational benefits of training and development,providing an example for each.

Why does Canada's productivity growth increasingly lag behind its main competitors

Which Canadian agency's report concluded that continuous learning and the transfer of knowledge are key factors in fostering creativity and promoting organizational excellence

Quebec is the only province in Canada to have mandatory training laws for companies with net profits greater than $1 million.

A needs analysis typically has three levels including an organizational analysis,a departmental analysis,and a person analysis.

Unlike many industrialized countries,Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

What was one of the key findings of a 2008 report regarding training legislation in Quebec

The performance management process includes several interrelated steps.What is the first step

The key environmental factors that drive human resources and training and development within an organization include technology,global competition,the labour market,and organizational strategy.

One of the intrinsic benefits of training and development is the benefits realized by society.

What is the central theme shared by the three main functions of human resource development

Which of the following statements regarding the "1 percent training law" is correct

Differentiate between the terms training and development.

You are a training specialist working for the Edmonton Police Service.Your boss asks you to develop evaluation criteria for the "mental health training program." Using the Edmonton Police Service vignette in the textbook,what would you likely use as criteria for evaluating the program

Organization XYZ decides to expand rapidly by acquiring other businesses.What is most likely to be the focus of XYZ's strategic training programs

The main goal of the Edmonton Police Service's mental health program was to improve interactions between police officers and mentally ill individuals.This is clearly an example of a training initiative,NOT a development program.

The trend toward flatter organizational structures is causing some element of blurriness in what constitutes traditional roles associated with management functions.

According to research presented in the textbook,a negative relationship exists between per-employee expenditures on training and development and employee productivity levels.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters