Question 1

What should be the most important internal or external factor influencing training and development programs in organizations

Accepted Answer

A) demographics 
B) the competitive nature of the industry 
C) corporate strategy 
D) leadership and managerial characteristics 
A) demographics 
B) the competitive nature of the industry 
C) corporate strategy 
D) leadership and managerial characteristics

Question 2

Chapter 1 of the textbook introduces the reader to the ISD model and identifies three distinct yet interrelated steps.All of these activities are likely to have some element of cost associated with their execution.Which of those three steps would you suggest to be the most difficult to justify to senior management
 (Assume you need budget approval.)

Accepted Answer

This question allows students to demonst

Question 3

Development is described as a planned effort to develop employees' knowledge,skills,and abilities to help employees perform better at their current jobs.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT a benefit to society associated with training and development

Accepted Answer

A) higher levels of education 
B) greater economic prosperity 
C) better work-life balance 
D) improved standard of living 
A) higher levels of education 
B) greater economic prosperity 
C) better work-life balance 
D) improved standard of living

Question 5

Human resource development is part of a larger system known as training and development.

Accepted Answer

A) True 
 B)False

Question 6

According to data provided in the textbook,which region in Canada appears to be the leader in per-employee investment

Accepted Answer

A) Western Canada (Alberta and B
C)  
B) Quebec 
C) Atlantic Provinces 
D) Manitoba and Saskatchewan 
A) Western Canada (Alberta and B
C)  
B) Quebec 
C) Atlantic Provinces 
D) Manitoba and Saskatchewan

Question 7

Which of the following statements is congruent with the notion of SMART goals

Accepted Answer

A) SMART goals should have clear performance or behaviour criteria 
B) SMART goals must address extrinsic motivators 
C) SMART goals should be easily attained 
D) SMART goals should not be time bound 
A) SMART goals should have clear performance or behaviour criteria 
B) SMART goals must address extrinsic motivators 
C) SMART goals should be easily attained 
D) SMART goals should not be time bound

Question 8

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Accepted Answer

A) True 
 B)False

Question 9

Several studies cited in the textbook appear to link training efforts by organizations and several important organizational outcomes.Which statement is congruent with conclusions in these studies

Accepted Answer

A) training often leads to higher turnover and gross margins 
B) training has a positive impact on overall customer satisfaction and profit levels 
C) training is not linked to increases in productivity 
D) training has a positive effect on an organization's competitiveness but no impact on performance 
A) training often leads to higher turnover and gross margins 
B) training has a positive impact on overall customer satisfaction and profit levels 
C) training is not linked to increases in productivity 
D) training has a positive effect on an organization's competitiveness but no impact on performance

Question 10

Identify and briefly describe the three steps in the instructional systems design (ISD)model.Why is it important that organizations apply these three steps when contemplating launching training programs

Accepted Answer

The instructional systems design model c

Question 11

Which of the following statements regarding the instructional systems design (ISD)model is congruent with the material presented in the textbook

Accepted Answer

A) it is an irrational and scientific process 
B) it consists of four main steps: needs analysis, design, delivery, and evaluation 
C) it is a much more complex model when compared with the streamlined ADDIE model 
D) its first step attempts to answer the question "is training needed and is it the best solution?" 
A) it is an irrational and scientific process 
B) it consists of four main steps: needs analysis, design, delivery, and evaluation 
C) it is a much more complex model when compared with the streamlined ADDIE model 
D) its first step attempts to answer the question "is training needed and is it the best solution?"

Question 12

You have been asked to debate the notion of high-performance work systems focusing on measurable results organizations should expect to receive from adopting such a philosophy.Which of the following points would most likely be central to your debate

Accepted Answer

A) an increase in employee turnover, higher sales, and higher productivity 
B) superior productivity and improved non-financial performance 
C) improved financial performance and superior productivity 
D) lower turnover, higher labour costs, and superior financial performance 
A) an increase in employee turnover, higher sales, and higher productivity 
B) superior productivity and improved non-financial performance 
C) improved financial performance and superior productivity 
D) lower turnover, higher labour costs, and superior financial performance

Question 13

Organizations that incorporate training bonds into their training programs may have the ability to recover some of their training costs.

Accepted Answer

A) True 
 B)False

Question 14

You are conducting a needs analysis,gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization.In which level of the needs analysis are you likely to find the answer

Accepted Answer

A) task analysis 
B) ADDIE analysis 
C) person analysis 
D) organizational analysis 
A) task analysis 
B) ADDIE analysis 
C) person analysis 
D) organizational analysis

Question 15

In what year did the government of Quebec introduce and pass the Act to Foster the Development of Manpower Training

Accepted Answer

A) 1975 
B) 1985 
C) 1995 
D) 2005 
A) 1975 
B) 1985 
C) 1995 
D) 2005

Question 16

Which of the following key environmental factors drive training and development

Accepted Answer

A) change 
B) values 
C) selection 
D) culture 
A) change 
B) values 
C) selection 
D) culture

Question 17

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette

Accepted Answer

A) to improve the productivity of police officers 
B) to improve the confidence level of police officers when dealing with criminal elements in the community 
C) to link training programs to the department's strategic plan 
D) improve interactions between police officers and mentally ill individuals in the community 
A) to improve the productivity of police officers 
B) to improve the confidence level of police officers when dealing with criminal elements in the community 
C) to link training programs to the department's strategic plan 
D) improve interactions between police officers and mentally ill individuals in the community

Question 18

Define and explain the term strategic human resources management (SHRM).

Accepted Answer

Strategic human resources management is

What should be the most important internal or external factor influencing training and development programs in organizations

Development is described as a planned effort to develop employees' knowledge,skills,and abilities to help employees perform better at their current jobs.

Which of the following is NOT a benefit to society associated with training and development

Human resource development is part of a larger system known as training and development.

According to data provided in the textbook,which region in Canada appears to be the leader in per-employee investment

Which of the following statements is congruent with the notion of SMART goals

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Several studies cited in the textbook appear to link training efforts by organizations and several important organizational outcomes.Which statement is congruent with conclusions in these studies

Identify and briefly describe the three steps in the instructional systems design (ISD)model.Why is it important that organizations apply these three steps when contemplating launching training programs

Which of the following statements regarding the instructional systems design (ISD)model is congruent with the material presented in the textbook

You have been asked to debate the notion of high-performance work systems focusing on measurable results organizations should expect to receive from adopting such a philosophy.Which of the following points would most likely be central to your debate

Organizations that incorporate training bonds into their training programs may have the ability to recover some of their training costs.

You are conducting a needs analysis,gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization.In which level of the needs analysis are you likely to find the answer

In what year did the government of Quebec introduce and pass the Act to Foster the Development of Manpower Training

Which of the following key environmental factors drive training and development

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette

Define and explain the term strategic human resources management (SHRM).

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 1: The Training and Development Process

What should be the most important internal or external factor influencing training and development programs in organizations

Development is described as a planned effort to develop employees' knowledge,skills,and abilities to help employees perform better at their current jobs.

Which of the following is NOT a benefit to society associated with training and development

Human resource development is part of a larger system known as training and development.

According to data provided in the textbook,which region in Canada appears to be the leader in per-employee investment

Which of the following statements is congruent with the notion of SMART goals

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Several studies cited in the textbook appear to link training efforts by organizations and several important organizational outcomes.Which statement is congruent with conclusions in these studies

Identify and briefly describe the three steps in the instructional systems design (ISD)model.Why is it important that organizations apply these three steps when contemplating launching training programs

Which of the following statements regarding the instructional systems design (ISD)model is congruent with the material presented in the textbook

You have been asked to debate the notion of high-performance work systems focusing on measurable results organizations should expect to receive from adopting such a philosophy.Which of the following points would most likely be central to your debate

Organizations that incorporate training bonds into their training programs may have the ability to recover some of their training costs.

You are conducting a needs analysis,gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization.In which level of the needs analysis are you likely to find the answer

In what year did the government of Quebec introduce and pass the Act to Foster the Development of Manpower Training

Which of the following key environmental factors drive training and development

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette

Define and explain the term strategic human resources management (SHRM).

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters