Exam 2: Organizational Learning

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A learning culture is best described as the norms and values an organization has toward its shareholders.

(True/False)
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Intellectual capital is knowledge that may or may not have value to a company.

(True/False)
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To which author would you attribute the quote "Individual learning does not guarantee organizational learning.But without it,no organizational learning occurs"

(Multiple Choice)
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In general terms,organizations with strong learning cultures tend to view training and development as a "business investment" and not simply a "cost of doing business."

(True/False)
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Which learning level is considered a starting point for organizational learning

(Multiple Choice)
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According to the Conference Board of Canada,approximately 61 percent of Canadian companies have in place procedures ensuring that knowledge is codified,stored,and freely shared amongst employees.

(True/False)
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Which of the following factors are important at the group level

(Multiple Choice)
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a)Briefly define "explicit knowledge" and "tacit knowledge," and provide an example for each. b)Why is tacit knowledge so hard to codify or transfer from employee to employee

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According to the Conference Board of Canada,what percentage of Canadian organizations do NOT consider themselves to be learning organizations,even to a moderate extent

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Differentiate between the terms "information" and "knowledge" from the perspective of a learning organization.Provide an example for each.

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The textbook identifies several important factors that influence learning at the group level.What would you consider to be the most important of these factors influencing group level learning

(Multiple Choice)
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Which of the following characteristics are congruent with the notion of informal learning

(Multiple Choice)
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Organizational learning refers to the process of creating,sharing,storing,and applying knowledge in organizations.

(True/False)
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A senior manager in an organization asks you to explain why technology is playing such an important role in facilitating knowledge management.Which of the following is likely to be central to your response

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Fundamentally,learning organizations are able to enhance their capacity to learn,adapt,and change their culture so as to take advantage of market opportunities.

(True/False)
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Which of the following are the typical internal sources of information used in environmental scanning

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Intellectual capital is an organization's knowledge,experience,relationships,process discoveries,innovations,market presence,and community influence.

(True/False)
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