Exam 5: Revising Your Writing

To give the statement "Our company is obsessed with ensuring the complete and total satisfaction of every customer" a more sincere and courteous tone,which of the following would you choose?

Identify the sentence that does not contain a redundant phrase.

When Gary Davis of World Wrestling Entertainment says that in business communication "less is more," he most likely means that a writer

The phrase "there is" is an example of

Long words are appropriate when

Using words such as deny and cannot helps you make a positive impression on your audience.

While composing a first draft,you should be less concerned with style and more concerned with getting your ideas down in some form.

Identify the sentence that best reflects the "you" attitude.

The first clause in a compound sentence receives more emphasis than the second,independent clause.

Identify the statement that does not contain an unnecessarily long word.

Effective business communicators use a confident,competent tone in their messages but avoid sounding arrogant.

Any message that omits key information is not accurate.

Paragraphs provide readers with a physical break,keeping your message from looking either boring and too simplistic or intimidatingly complex.

Revise the following sentences to conform to standard business communication principles.Add appropriate details as needed to complete the ideas. a. Please call Mr. Becker to confirm his February 30 appointment. b. After reviewing the sales reports, errors were corrected. c. Sarah needs to confirm the budget with Dan, but he is out of town until next week.

Instead of using a longer,somewhat vague word such as substantial,it is better to use a shorter,more specific word such as large.

A writer using the phrase "thinking outside of the box" would be admired for fresh,original thinking.

Parallel structure should be used for

Negative language is appropriate when

Which sentence effectively uses words that are familiar to businesspeople?

If your paragraphs are extremely short,you may