Question 1

By using short,simple words,you

Accepted Answer

A)  emphasize the emotional meaning rather than the logical meaning of your message. 
B)  encourage readers to respond to your message using short slang words. 
C)  avoid a conversational tone that can distract readers from relevant facts and figures. 
D)  keep ethnocentrism out of your writing. 
E)  focus readers on the content of your message, not on how it is conveyed. 
A)  emphasize the emotional meaning rather than the logical meaning of your message. 
B)  encourage readers to respond to your message using short slang words. 
C)  avoid a conversational tone that can distract readers from relevant facts and figures. 
D)  keep ethnocentrism out of your writing. 
E)  focus readers on the content of your message, not on how it is conveyed.

Question 2

Short and simple words

Accepted Answer

A)  should be used at all times to avoid dangling expressions. 
B)  are less likely than long, complex words to be misused or misunderstood. 
C)  are more effective if used in moderation. 
D)  contribute to an overly conversational tone. 
E)  are appropriate as supplements for clichés and jargon. 
A)  should be used at all times to avoid dangling expressions. 
B)  are less likely than long, complex words to be misused or misunderstood. 
C)  are more effective if used in moderation. 
D)  contribute to an overly conversational tone. 
E)  are appropriate as supplements for clichés and jargon.

Question 3

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

Accepted Answer

A) True 
 B)False

Question 4

The purpose of a paragraph is to group topic sentences in logical order for the reader's convenience.

Accepted Answer

A) True 
 B)False

Question 5

Rearrange the sentences in the following paragraph to achieve paragraph unity.
[1] The primary objective is to prepare the class schedule for the next semester.[2] If time permits,faculty will review scholarship applications.[3] The Information Systems Department will meet at 1:00 p.m.on Thursday.[4] In addition to preparing the class schedule,faculty will be assigned particular sections.

Accepted Answer

[3] The Information Systems Department w

Question 6

Insert transitional words and phrases in the following paragraph to achieve coherence.
Jill has two years' experience in advertising.Marianne has six years' experience in advertising.Jill's experience involved a national advertising campaign; Marianne's experience is limited to a small region.Marianne's limited regional experience should be evaluated for quality and effectiveness.Jill has made some influential connections with her work in New York.The search committee will have a difficult time deciding which job applicant to hire.

Accepted Answer

Jill has two years' experience in advert

Question 7

You can keep your business writing interesting and express relationships between ideas by varying the pattern and length of your sentences.

Accepted Answer

A) True 
 B)False

Question 8

Using the passive voice when discussing a reader's mistake is often appropriate.

Accepted Answer

A) True 
 B)False

Question 9

Elements of written communication such as spelling,abbreviations,and punctuation are known as mechanics.

Accepted Answer

A) True 
 B)False

Question 10

Assume you have five paragraphs in a letter.Which paragraph receives the most emphasis?

Accepted Answer

A)  first 
B)  second 
C)  third 
D)  fourth 
E)  fifth 
A)  first 
B)  second 
C)  third 
D)  fourth 
E)  fifth

Question 11

When writing a letter to a customer,emphasize what your organization can do rather than what it can't do.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a "buzzword"?

Accepted Answer

A)  prioritize 
B)  under separate cover 
C)  it turns my stomach 
D)  can of worms 
E)  dangling expression 
A)  prioritize 
B)  under separate cover 
C)  it turns my stomach 
D)  can of worms 
E)  dangling expression

Question 13

You are acting ethically if you imply but do not state that an idea is much more important than it is.

Accepted Answer

A) True 
 B)False

Question 14

Combine the following two sentences into one sentence that subordinates the cost of the computer: "The computer system costs $3,850.Its efficiency will improve data entry productivity."

Accepted Answer

Although the compute

Question 15

____ is the aspect of a verb that shows whether the subject of the sentence acts or is acted upon.

Accepted Answer

A)  Emphasis 
B)  Voice 
C)  Tense 
D)  Participle 
E)  Parallelism 
A)  Emphasis 
B)  Voice 
C)  Tense 
D)  Participle 
E)  Parallelism

Question 16

Which statement contains a dangling expression?

Accepted Answer

A)  Robert started analyzing the data after he told Jose about the deadline. 
B)  Mr. Carlton, our treasurer, spoke to the bank's managers on Thursday. 
C)  When you review a message, you should identify errors to be corrected. 
D)  David read the memorandum to Sammy, but he didn't like the new policy. 
E)  Michael asked Heather to make copies of the news article. 
A)  Robert started analyzing the data after he told Jose about the deadline. 
B)  Mr. Carlton, our treasurer, spoke to the bank's managers on Thursday. 
C)  When you review a message, you should identify errors to be corrected. 
D)  David read the memorandum to Sammy, but he didn't like the new policy. 
E)  Michael asked Heather to make copies of the news article.

Question 17

Three ways to achieve coherence are to use

Accepted Answer

A)  unity, passive voice, and active voice. 
B)  short paragraphs, a confident tone, and topic sentences. 
C)  transitional words, pronouns, and repetition. 
D)  white space, headings, and justification. 
E)  transitions for cause and effect, sequence, and contrast. 
A)  unity, passive voice, and active voice. 
B)  short paragraphs, a confident tone, and topic sentences. 
C)  transitional words, pronouns, and repetition. 
D)  white space, headings, and justification. 
E)  transitions for cause and effect, sequence, and contrast.

Question 18

A passive sentence

Accepted Answer

A)  contains some form of the verb to be. 
B)  is usually shorter than an active sentence. 
C)  includes a verb expressed in the past tense. 
D)  calls reader attention to the doer of the action. 
E)  is appropriate when using negative language. 
A)  contains some form of the verb to be. 
B)  is usually shorter than an active sentence. 
C)  includes a verb expressed in the past tense. 
D)  calls reader attention to the doer of the action. 
E)  is appropriate when using negative language.

Question 19

Describe the levels of emphasis conveyed by (a)a simple sentence,(b)a compound sentence,and (c)a complex sentence.

Accepted Answer

a.Simple sentence.Conveys the mos

Question 20

Discuss the following communication principle: "Use a courteous and sincere tone." Explain how to achieve this tone and what to avoid.Include examples to illustrate your discussion.

Accepted Answer

The message must indicate that the write

By using short,simple words,you

Short and simple words

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

The purpose of a paragraph is to group topic sentences in logical order for the reader's convenience.

You can keep your business writing interesting and express relationships between ideas by varying the pattern and length of your sentences.

Using the passive voice when discussing a reader's mistake is often appropriate.

Elements of written communication such as spelling,abbreviations,and punctuation are known as mechanics.

Assume you have five paragraphs in a letter.Which paragraph receives the most emphasis?

When writing a letter to a customer,emphasize what your organization can do rather than what it can't do.

Which of the following is a "buzzword"?

You are acting ethically if you imply but do not state that an idea is much more important than it is.

Combine the following two sentences into one sentence that subordinates the cost of the computer: "The computer system costs $3,850.Its efficiency will improve data entry productivity."

____ is the aspect of a verb that shows whether the subject of the sentence acts or is acted upon.

Which statement contains a dangling expression?

Three ways to achieve coherence are to use

A passive sentence

Describe the levels of emphasis conveyed by (a)a simple sentence,(b)a compound sentence,and (c)a complex sentence.

Discuss the following communication principle: "Use a courteous and sincere tone." Explain how to achieve this tone and what to avoid.Include examples to illustrate your discussion.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters

Exam 5: Revising Your Writing

By using short,simple words,you

Short and simple words

Because slang words are in use for long periods,people who read business documents that are several years old should have no problem understanding them.

The purpose of a paragraph is to group topic sentences in logical order for the reader's convenience.

You can keep your business writing interesting and express relationships between ideas by varying the pattern and length of your sentences.

Using the passive voice when discussing a reader's mistake is often appropriate.

Elements of written communication such as spelling,abbreviations,and punctuation are known as mechanics.

Assume you have five paragraphs in a letter.Which paragraph receives the most emphasis?

When writing a letter to a customer,emphasize what your organization can do rather than what it can't do.

Which of the following is a "buzzword"?

You are acting ethically if you imply but do not state that an idea is much more important than it is.

Combine the following two sentences into one sentence that subordinates the cost of the computer: "The computer system costs $3,850.Its efficiency will improve data entry productivity."

____ is the aspect of a verb that shows whether the subject of the sentence acts or is acted upon.

Which statement contains a dangling expression?

Three ways to achieve coherence are to use

A passive sentence

Describe the levels of emphasis conveyed by (a)a simple sentence,(b)a compound sentence,and (c)a complex sentence.

Discuss the following communication principle: "Use a courteous and sincere tone." Explain how to achieve this tone and what to avoid.Include examples to illustrate your discussion.

Understanding Business Communication

Intercultural and Team Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentation

Employment Communication

Filters