Question 1

Effective inventory control results in the reduction of the investment costs in inventories.

Accepted Answer

A) True 
 B)False

Question 2

Kaizen is a philosophy for quality improvement that involves a onetime concerted effort,initiated from the top of the organization,to make major improvements in processes used to produce products or services.

Accepted Answer

A) True 
 B)False

Question 3

Define quality from an operational point-of-view and outline the six possible dimensions of design quality.

Accepted Answer

For the operations manager,quality is de

Question 4

Extensive communication regarding the importance of quality,organizationwide recognition of high-quality work,problem identification by employees,and employee goal setting are characteristics of the _____ approach to improving quality.

Accepted Answer

A)  reengineering 
B)  lean manufacturing 
C)  Crosby 
D)  zero-defects 
E)  critical incident 
A)  reengineering 
B)  lean manufacturing 
C)  Crosby 
D)  zero-defects 
E)  critical incident

Question 5

Under product quality control,machines or processes are periodically checked to detect significant changes in the quality.

Accepted Answer

A) True 
 B)False

Question 6

Pure Machine Parts Inc.(PMP)has decided to launch a zero-defects program in their Michigan plant.The plant employs 122 employees on the shop-floor with four supervisors and two managers.Discuss how the firm's management should proceed with the implementation of the program.

Accepted Answer

In order to implement the zero-defects p

Question 7

Define fixed and variable overhead costs and list the types of cost with their components.

Accepted Answer

Fixed overhead expenses are expenses tha

Question 8

Which of the following is a fixed overhead expense for an organization?

Accepted Answer

A)  Training new employees 
B)  Wages and salaries 
C)  Payroll taxes 
D)  Depreciation 
E)  Safety training 
A)  Training new employees 
B)  Wages and salaries 
C)  Payroll taxes 
D)  Depreciation 
E)  Safety training

Question 9

The major advantage of the ABC method is that it concentrates on controlling those items that are most important to the operation.

Accepted Answer

A) True 
 B)False

Question 10

_____ inventories serve as a buffer between purchasing and production.

Accepted Answer

A)  Raw material 
B)  Independent demand 
C)  In-process 
D)  Just-in-time 
E)  Finished-goods 
A)  Raw material 
B)  Independent demand 
C)  In-process 
D)  Just-in-time 
E)  Finished-goods

Question 11

With independent demand items,inventory stocking requirements are determined directly from the production plan.

Accepted Answer

A) True 
 B)False

Question 12

_____ is a onetime concerted effort,initiated from the top of the organization,to make major improvements in the company's processes.

Accepted Answer

A)  Lean manufacturing 
B)  Zero-defects program 
C)  ABC classification system 
D)  The kaizen method 
E)  Reengineering 
A)  Lean manufacturing 
B)  Zero-defects program 
C)  ABC classification system 
D)  The kaizen method 
E)  Reengineering

Question 13

Which of the following approaches refers to a systematic approach to identify and eliminate waste and non-value-added activities while focusing on cost reduction through process optimization?

Accepted Answer

A)  Six sigma approach 
B)  Quality at the source approach 
C)  Management by objectives method 
D)  Critical incident method 
E)  Lean manufacturing approach 
A)  Six sigma approach 
B)  Quality at the source approach 
C)  Management by objectives method 
D)  Critical incident method 
E)  Lean manufacturing approach

Question 14

Which of the following includes costs related to travel,research and development,and rent?

Accepted Answer

A)  Production overhead-variable 
B)  Direct labor-variable 
C)  Materials overhead-fixed 
D)  Production overhead-fixed 
E)  Materials overhead-variable 
A)  Production overhead-variable 
B)  Direct labor-variable 
C)  Materials overhead-fixed 
D)  Production overhead-fixed 
E)  Materials overhead-variable

Question 15

Which of the following methods for implementing total quality management (TQM)emphasizes conformance to requirements and zero defects?

Accepted Answer

A)  The Deming method 
B)  The Crosby method 
C)  The kaizen method 
D)  The Juran method 
E)  The lean manufacturing method 
A)  The Deming method 
B)  The Crosby method 
C)  The kaizen method 
D)  The Juran method 
E)  The lean manufacturing method

Question 16

Which of the following systems manages inventories based on the total value of their usage per unit of time?

Accepted Answer

A)  The process control chart system 
B)  The ABC classification system 
C)  The material requirements planning system 
D)  The master schedule push system 
E)  The economic order quantity system 
A)  The process control chart system 
B)  The ABC classification system 
C)  The material requirements planning system 
D)  The master schedule push system 
E)  The economic order quantity system

Question 17

Acceptance sampling is concerned with monitoring quality while the product or service is being produced.

Accepted Answer

A) True 
 B)False

Question 18

Product quality control refers to quality control relating to the inputs or outputs of the system.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following interrelated series of quality standards emphasized international organization and in-house performance,rather than engineering,as the best way to deliver a product or service?

Accepted Answer

A)  QS 19000:2008 
B)  ISO 9000:1994 
C)  ISO 9000:2000 
D)  ISO/IEC 15408 
E)  QS 4000:1987 
A)  QS 19000:2008 
B)  ISO 9000:1994 
C)  ISO 9000:2000 
D)  ISO/IEC 15408 
E)  QS 4000:1987

Question 20

Which of the following approaches for improving quality has the advantage of removing the adversarial relationship that often exists between quality control inspectors and production employees?

Accepted Answer

A)  The six sigma approach 
B)  The continuous improvement approach 
C)  The quality at the source approach 
D)  The kaizen approach 
E)  The lean manufacturing approach 
A)  The six sigma approach 
B)  The continuous improvement approach 
C)  The quality at the source approach 
D)  The kaizen approach 
E)  The lean manufacturing approach

Effective inventory control results in the reduction of the investment costs in inventories.

Kaizen is a philosophy for quality improvement that involves a onetime concerted effort,initiated from the top of the organization,to make major improvements in processes used to produce products or services.

Define quality from an operational point-of-view and outline the six possible dimensions of design quality.

Extensive communication regarding the importance of quality,organizationwide recognition of high-quality work,problem identification by employees,and employee goal setting are characteristics of the _____ approach to improving quality.

Under product quality control,machines or processes are periodically checked to detect significant changes in the quality.

Pure Machine Parts Inc.(PMP)has decided to launch a zero-defects program in their Michigan plant.The plant employs 122 employees on the shop-floor with four supervisors and two managers.Discuss how the firm's management should proceed with the implementation of the program.

Define fixed and variable overhead costs and list the types of cost with their components.

Which of the following is a fixed overhead expense for an organization?

The major advantage of the ABC method is that it concentrates on controlling those items that are most important to the operation.

_____ inventories serve as a buffer between purchasing and production.

With independent demand items,inventory stocking requirements are determined directly from the production plan.

_____ is a onetime concerted effort,initiated from the top of the organization,to make major improvements in the company's processes.

Which of the following approaches refers to a systematic approach to identify and eliminate waste and non-value-added activities while focusing on cost reduction through process optimization?

Which of the following includes costs related to travel,research and development,and rent?

Which of the following methods for implementing total quality management (TQM)emphasizes conformance to requirements and zero defects?

Which of the following systems manages inventories based on the total value of their usage per unit of time?

Acceptance sampling is concerned with monitoring quality while the product or service is being produced.

Product quality control refers to quality control relating to the inputs or outputs of the system.

Which of the following interrelated series of quality standards emphasized international organization and in-house performance,rather than engineering,as the best way to deliver a product or service?

Which of the following approaches for improving quality has the advantage of removing the adversarial relationship that often exists between quality control inspectors and production employees?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Filters

Exam 20: Operations Control

Effective inventory control results in the reduction of the investment costs in inventories.

Kaizen is a philosophy for quality improvement that involves a onetime concerted effort,initiated from the top of the organization,to make major improvements in processes used to produce products or services.

Define quality from an operational point-of-view and outline the six possible dimensions of design quality.

Extensive communication regarding the importance of quality,organizationwide recognition of high-quality work,problem identification by employees,and employee goal setting are characteristics of the _____ approach to improving quality.

Under product quality control,machines or processes are periodically checked to detect significant changes in the quality.

Pure Machine Parts Inc.(PMP)has decided to launch a zero-defects program in their Michigan plant.The plant employs 122 employees on the shop-floor with four supervisors and two managers.Discuss how the firm's management should proceed with the implementation of the program.

Define fixed and variable overhead costs and list the types of cost with their components.

Which of the following is a fixed overhead expense for an organization?

The major advantage of the ABC method is that it concentrates on controlling those items that are most important to the operation.

_____ inventories serve as a buffer between purchasing and production.

With independent demand items,inventory stocking requirements are determined directly from the production plan.

_____ is a onetime concerted effort,initiated from the top of the organization,to make major improvements in the company's processes.

Which of the following approaches refers to a systematic approach to identify and eliminate waste and non-value-added activities while focusing on cost reduction through process optimization?

Which of the following includes costs related to travel,research and development,and rent?

Which of the following methods for implementing total quality management (TQM)emphasizes conformance to requirements and zero defects?

Which of the following systems manages inventories based on the total value of their usage per unit of time?

Acceptance sampling is concerned with monitoring quality while the product or service is being produced.

Product quality control refers to quality control relating to the inputs or outputs of the system.

Which of the following interrelated series of quality standards emphasized international organization and in-house performance,rather than engineering,as the best way to deliver a product or service?

Which of the following approaches for improving quality has the advantage of removing the adversarial relationship that often exists between quality control inspectors and production employees?

Management in a Diverse Workplace

The Management Movement

Developing Communication Skills

Decision-Making Skills

Ethical, social, and Legal Responsibilities of Management

International Business

The Basics of Planning and Strategic Management

Organizing Work

Organizational Structure

Understanding Work Groups and Teams

Staffing

Employee Training and Development

Motivating Employees

Developing Leadership Skills

Managing Conflict and Stress

Managing Change and Culture

Management Control

Appraising and Rewarding Performance

Operations Management and Planning

Filters