Question 1

Which of the following statements is true regarding the meals involved in a professional interview?

Accepted Answer

A)  Professional interviews rarely include meals. 
B)  Meals are social experiences, so you are not being assessed in any way during these gatherings. 
C)  In some situations, your manners and table skills will be assessed. 
D)  Small talk is inappropriate at business meals. 
E)  Alcoholic beverages can be taken during the meal. 
A)  Professional interviews rarely include meals. 
B)  Meals are social experiences, so you are not being assessed in any way during these gatherings. 
C)  In some situations, your manners and table skills will be assessed. 
D)  Small talk is inappropriate at business meals. 
E)  Alcoholic beverages can be taken during the meal.

Question 2

If you are currently employed when interviewing and are asked why you are leaving your current position, ________.

Accepted Answer

A)  explain all the issues you have had with your previous employer 
B)  criticize your current job, but don't speak negatively of your boss 
C)  emphasize what you're looking for in the new position more than what you're leaving behind 
D)  focus on what is lacking in your current position and disparage the company or employer 
E)  respectfully decline to answer the question 
A)  explain all the issues you have had with your previous employer 
B)  criticize your current job, but don't speak negatively of your boss 
C)  emphasize what you're looking for in the new position more than what you're leaving behind 
D)  focus on what is lacking in your current position and disparage the company or employer 
E)  respectfully decline to answer the question

Question 3

Preliminary interviews give you the opportunity to learn about an employer and capture a recruiter's interest.

Accepted Answer

A) True 
 B)False

Question 4

You are most likely to have articulated an answer to the interviewer's question, "Why should we hire you?" in your ________.

Accepted Answer

A)  résumé 
B)  cover letter 
C)  email confirming the interview appointment 
D)  business card 
E)  candidate application form 
A)  résumé 
B)  cover letter 
C)  email confirming the interview appointment 
D)  business card 
E)  candidate application form

Question 5

Simon is at an interview for an entry-level position at a large company. 
-If Simon is asked about what interests him the most about the company or the position, Simon would be best off answering:

Accepted Answer

A)  "Everything - I'm just so eager to work for your company." 
B)  "I am excited about the new line of products you are pursuing, and putting my design skills to work in making them a reality." 
C)  "I think working at such a prestigious company will put me in a good position to start my own business somewhere down the line." 
D)  "I don't know that much about your company, but from what I do know I think I'd really fit in and enjoy working here." 
E)  "I think this position would be perfect for me, and will fulfill my ambition to work at a prestigious company." 
A)  "Everything - I'm just so eager to work for your company." 
B)  "I am excited about the new line of products you are pursuing, and putting my design skills to work in making them a reality." 
C)  "I think working at such a prestigious company will put me in a good position to start my own business somewhere down the line." 
D)  "I don't know that much about your company, but from what I do know I think I'd really fit in and enjoy working here." 
E)  "I think this position would be perfect for me, and will fulfill my ambition to work at a prestigious company."

Question 6

________ questions are designed to determine how you would make decisions, solve problems, or respond to stressful situations.

Accepted Answer

A)  Action 
B)  Behavioral 
C)  STAR 
D)  Demographic 
E)  Simulated 
A)  Action 
B)  Behavioral 
C)  STAR 
D)  Demographic 
E)  Simulated

Question 7

Indicating you don't know a company-specific acronym is a sign of weakness.

Accepted Answer

A) True 
 B)False

Question 8

Acme Corporation wants to assess candidates' ability to think logically under pressure, their common sense, and their time management skills, so it is most likely to conduct interviews in the ________ format.

Accepted Answer

A)  action interview 
B)  panel interview 
C)  on-campus interview 
D)  one-on-one interview 
E)  preliminary interview 
A)  action interview 
B)  panel interview 
C)  on-campus interview 
D)  one-on-one interview 
E)  preliminary interview

Question 9

In a panel interview ________.

Accepted Answer

A)  make eye contact only with the senior-most person in the group 
B)  etiquette dictates that you only shake hands if panel members extend their hands first 
C)  if panel members do not introduce themselves, wait until the conclusion of the meeting to ask for their names and positions 
D)  business cards are usually not distributed 
E)  creating a "map" of the table labeled with each panel member's information is a good idea 
A)  make eye contact only with the senior-most person in the group 
B)  etiquette dictates that you only shake hands if panel members extend their hands first 
C)  if panel members do not introduce themselves, wait until the conclusion of the meeting to ask for their names and positions 
D)  business cards are usually not distributed 
E)  creating a "map" of the table labeled with each panel member's information is a good idea

Question 10

Candace is getting ready to attend her first career fair. She knows that you have already been to several career fairs, so she asks you to help her prepare.
-How should Candace follow up after the career fair?

Accepted Answer

A)  Candace should text a brief message to all the recruiters she spoke with, saying how much she enjoyed meeting them. 
B)  Candace should write a good formal thank you letter, and mail copies of it to the recruiters whose companies she is particularly interested in. 
C)  Candace should send short, personalized email messages thanking the recruiters she met with for their time, and reiterating her interest in their specific positions. 
D)  Candace should write a generic email thanking the recruiters for their time, and include names of all of the recruiters she spoke with in cc. 
E)  Candace should send an email saying thank you to all the recruiters with whom she spoke and avoid attaching a copy of her résumé since the recruiters already have it. 
A)  Candace should text a brief message to all the recruiters she spoke with, saying how much she enjoyed meeting them. 
B)  Candace should write a good formal thank you letter, and mail copies of it to the recruiters whose companies she is particularly interested in. 
C)  Candace should send short, personalized email messages thanking the recruiters she met with for their time, and reiterating her interest in their specific positions. 
D)  Candace should write a generic email thanking the recruiters for their time, and include names of all of the recruiters she spoke with in cc. 
E)  Candace should send an email saying thank you to all the recruiters with whom she spoke and avoid attaching a copy of her résumé since the recruiters already have it.

Question 11

Your interviewer and a few of her colleagues take you out to dinner following your formal interview at the office. After you are seated and have been making small talk about some local events, the waiter comes to take your group's orders and starts with you. What should you do?

Accepted Answer

A good rule of thumb for ordering at gat

Question 12

Jenna is at a panel interview where Ms. Taylor, a Senior VP, is the panel member with the highest position in the company. Jenna is asked a question by Mr. Burton, another panel member. When answering Jenna should ________.

Accepted Answer

A)  make and maintain eye contact with Mr. Burton throughout her entire response 
B)  make and maintain eye contact with Ms. Taylor throughout her entire response 
C)  make eye contact with Mr. Burton, then make and maintain eye contact with Ms. Taylor throughout the rest of the response 
D)  make eye contact with Ms. Taylor, then make and maintain eye contact with Mr. Burton throughout the rest of the response 
E)  make eye contact with Mr. Burton, balance eye contact with the rest of the panel during her response, and end by returning her eyes to Mr. Burton 
A)  make and maintain eye contact with Mr. Burton throughout her entire response 
B)  make and maintain eye contact with Ms. Taylor throughout her entire response 
C)  make eye contact with Mr. Burton, then make and maintain eye contact with Ms. Taylor throughout the rest of the response 
D)  make eye contact with Ms. Taylor, then make and maintain eye contact with Mr. Burton throughout the rest of the response 
E)  make eye contact with Mr. Burton, balance eye contact with the rest of the panel during her response, and end by returning her eyes to Mr. Burton

Question 13

Which of the following is a positive nonverbal gesture?

Accepted Answer

A)  using moderate hand movements 
B)  having a blank expression on your face 
C)  staring 
D)  slouching down in your chair 
E)  looking at your phone 
A)  using moderate hand movements 
B)  having a blank expression on your face 
C)  staring 
D)  slouching down in your chair 
E)  looking at your phone

Question 14

In large gatherings when the table is densely populated with drinking glasses and plates, it may not be immediately obvious which ones are yours. A quick trick to remember is ________.

Accepted Answer

A)  WMD - water, meal, dessert 
B)  BMW - bread, meal, water 
C)  MBA - meal, beverage, appetizer 
D)  WAM - water, appetizer, meal 
E)  BAD - bread, appetizer, dessert 
A)  WMD - water, meal, dessert 
B)  BMW - bread, meal, water 
C)  MBA - meal, beverage, appetizer 
D)  WAM - water, appetizer, meal 
E)  BAD - bread, appetizer, dessert

Question 15

________ interviews require applicants to perform under work-based conditions.

Accepted Answer

A)  Traditional one-on-one 
B)  Telephone 
C)  Panel 
D)  Action 
E)  Virtual 
A)  Traditional one-on-one 
B)  Telephone 
C)  Panel 
D)  Action 
E)  Virtual

Question 16

You are participating in a panel interview with five interviewers. Which of the following would convey professionalism in this setting?

Accepted Answer

A)  slouching in your seat with a blank expression on your face 
B)  making and maintaining eye contact with just your questioner when answering a question 
C)  admitting that you don't understand an acronym that was used and asking for clarification 
D)  making a joke about a political scandal you read about in the paper that morning 
E)  continuing a discussion an interviewer initiated complaining about the infrastructure at the company 
A)  slouching in your seat with a blank expression on your face 
B)  making and maintaining eye contact with just your questioner when answering a question 
C)  admitting that you don't understand an acronym that was used and asking for clarification 
D)  making a joke about a political scandal you read about in the paper that morning 
E)  continuing a discussion an interviewer initiated complaining about the infrastructure at the company

Question 17

Rachel Barnett was interviewed at an advertising agency on October 18. A little more than two weeks have gone by since the interview, so Rachel decides to follow-up with a phone call. When she calls her interviewer, Larry Kim, he is unavailable. What message should Rachel leave for him?

Accepted Answer

Students' answers may vary. "Good mornin

Question 18

James receives an email from Jessie Kilic, an HR executive at PrimaTech, asking him for a preferred time for a telephone interview. James responds to the mail stating his preferred time. What should James now do to prepare for his interview?

Accepted Answer

James should do research on the company

Question 19

Samantha is in the process of searching a job and has a few interviews lined up during this month. She has already finished her interview at NebulaTech and she is preparing for the remaining interviews. Before she appears for her next interview, Samantha receives the job offer from NebulaTech but she is not very sure about whether she should accept the offer because NebulaTech is not her first choice. She wants to wait for results from other companies. In such a situation, Samantha should ________.

Accepted Answer

A)  indicate to the company that she would like to be able to weigh all her options and has not yet completed all of her interviews. 
B)  decline the offer in writing and avoid ending the message with a positive and friendly statement because it is a bad news message 
C)  accept it now and then later send an email saying that she changed her mind 
D)  decline the offer in writing and in the message criticize all the negative points in this job due to which she is declining the offer 
E)  inform the recruiter at NebulaTech that this job offer is not her first choice and that she would like to wait for the result of her interview at her dream company 
A)  indicate to the company that she would like to be able to weigh all her options and has not yet completed all of her interviews. 
B)  decline the offer in writing and avoid ending the message with a positive and friendly statement because it is a bad news message 
C)  accept it now and then later send an email saying that she changed her mind 
D)  decline the offer in writing and in the message criticize all the negative points in this job due to which she is declining the offer 
E)  inform the recruiter at NebulaTech that this job offer is not her first choice and that she would like to wait for the result of her interview at her dream company

Question 20

Veronica is happy that she made it to the second round of interviews, but is anxious about its format. She has never done a telephone interview and is nervous about how it will go.
-Which of the following is most likely to be true regarding the telephone interview?

Accepted Answer

A)  Veronica will not be allowed to use the mute key of the phone anytime during the interview. 
B)  Veronica will be expected to use a cell phone rather than a landline. 
C)  Veronica will need to pay attention to her body language and the image it projects. 
D)  Veronica may find speaking to multiple people via speakerphone challenging. 
E)  Veronica will not be able to refer to resource materials or notes during the call. 
A)  Veronica will not be allowed to use the mute key of the phone anytime during the interview. 
B)  Veronica will be expected to use a cell phone rather than a landline. 
C)  Veronica will need to pay attention to her body language and the image it projects. 
D)  Veronica may find speaking to multiple people via speakerphone challenging. 
E)  Veronica will not be able to refer to resource materials or notes during the call.

Which of the following statements is true regarding the meals involved in a professional interview?

If you are currently employed when interviewing and are asked why you are leaving your current position, ________.

Preliminary interviews give you the opportunity to learn about an employer and capture a recruiter's interest.

You are most likely to have articulated an answer to the interviewer's question, "Why should we hire you?" in your ________.

Simon is at an interview for an entry-level position at a large company. -If Simon is asked about what interests him the most about the company or the position, Simon would be best off answering:

________ questions are designed to determine how you would make decisions, solve problems, or respond to stressful situations.

Indicating you don't know a company-specific acronym is a sign of weakness.

Acme Corporation wants to assess candidates' ability to think logically under pressure, their common sense, and their time management skills, so it is most likely to conduct interviews in the ________ format.

In a panel interview ________.

Candace is getting ready to attend her first career fair. She knows that you have already been to several career fairs, so she asks you to help her prepare. -How should Candace follow up after the career fair?

Your interviewer and a few of her colleagues take you out to dinner following your formal interview at the office. After you are seated and have been making small talk about some local events, the waiter comes to take your group's orders and starts with you. What should you do?

Jenna is at a panel interview where Ms. Taylor, a Senior VP, is the panel member with the highest position in the company. Jenna is asked a question by Mr. Burton, another panel member. When answering Jenna should ________.

Which of the following is a positive nonverbal gesture?

In large gatherings when the table is densely populated with drinking glasses and plates, it may not be immediately obvious which ones are yours. A quick trick to remember is ________.

________ interviews require applicants to perform under work-based conditions.

You are participating in a panel interview with five interviewers. Which of the following would convey professionalism in this setting?

Rachel Barnett was interviewed at an advertising agency on October 18. A little more than two weeks have gone by since the interview, so Rachel decides to follow-up with a phone call. When she calls her interviewer, Larry Kim, he is unavailable. What message should Rachel leave for him?

James receives an email from Jessie Kilic, an HR executive at PrimaTech, asking him for a preferred time for a telephone interview. James responds to the mail stating his preferred time. What should James now do to prepare for his interview?

Veronica is happy that she made it to the second round of interviews, but is anxious about its format. She has never done a telephone interview and is nervous about how it will go. -Which of the following is most likely to be true regarding the telephone interview?

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Preparing and Delivering Business Presentations

Communicating Your Professional Brand: Social Media, Résumés,

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Exam 12: Getting the Job Interviewing and Following up

Which of the following statements is true regarding the meals involved in a professional interview?

If you are currently employed when interviewing and are asked why you are leaving your current position, ________.

Preliminary interviews give you the opportunity to learn about an employer and capture a recruiter's interest.

You are most likely to have articulated an answer to the interviewer's question, "Why should we hire you?" in your ________.

Simon is at an interview for an entry-level position at a large company. -If Simon is asked about what interests him the most about the company or the position, Simon would be best off answering:

________ questions are designed to determine how you would make decisions, solve problems, or respond to stressful situations.

Indicating you don't know a company-specific acronym is a sign of weakness.

Acme Corporation wants to assess candidates' ability to think logically under pressure, their common sense, and their time management skills, so it is most likely to conduct interviews in the ________ format.

In a panel interview ________.

Candace is getting ready to attend her first career fair. She knows that you have already been to several career fairs, so she asks you to help her prepare. -How should Candace follow up after the career fair?

Your interviewer and a few of her colleagues take you out to dinner following your formal interview at the office. After you are seated and have been making small talk about some local events, the waiter comes to take your group's orders and starts with you. What should you do?

Jenna is at a panel interview where Ms. Taylor, a Senior VP, is the panel member with the highest position in the company. Jenna is asked a question by Mr. Burton, another panel member. When answering Jenna should ________.

Which of the following is a positive nonverbal gesture?

In large gatherings when the table is densely populated with drinking glasses and plates, it may not be immediately obvious which ones are yours. A quick trick to remember is ________.

________ interviews require applicants to perform under work-based conditions.

You are participating in a panel interview with five interviewers. Which of the following would convey professionalism in this setting?

Rachel Barnett was interviewed at an advertising agency on October 18. A little more than two weeks have gone by since the interview, so Rachel decides to follow-up with a phone call. When she calls her interviewer, Larry Kim, he is unavailable. What message should Rachel leave for him?

James receives an email from Jessie Kilic, an HR executive at PrimaTech, asking him for a preferred time for a telephone interview. James responds to the mail stating his preferred time. What should James now do to prepare for his interview?

Veronica is happy that she made it to the second round of interviews, but is anxious about its format. She has never done a telephone interview and is nervous about how it will go. -Which of the following is most likely to be true regarding the telephone interview?

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Preparing and Delivering Business Presentations

Communicating Your Professional Brand: Social Media, Résumés,

Filters