Question 1

A whistle-blower is a person who

Accepted Answer

A)  announces the beginning and end of a work shift. 
B)  praises his or her own accomplishments. 
C)  does public relations work for a company. 
D)  accepts responsibility when a company is in trouble with the government. 
E)  reports illegal or unethical conduct within his or her organization. 
A)  announces the beginning and end of a work shift. 
B)  praises his or her own accomplishments. 
C)  does public relations work for a company. 
D)  accepts responsibility when a company is in trouble with the government. 
E)  reports illegal or unethical conduct within his or her organization.

Question 2

Social responsibility

Accepted Answer

A)  has little or no associated costs. 
B)  can be extremely expensive and provides very little benefit to a company. 
C)  has become less important as businesses become more competitive. 
D)  is generally a crafty scheme to put competitors out of business. 
E)  is costly but provides tremendous benefits to society and the business. 
A)  has little or no associated costs. 
B)  can be extremely expensive and provides very little benefit to a company. 
C)  has become less important as businesses become more competitive. 
D)  is generally a crafty scheme to put competitors out of business. 
E)  is costly but provides tremendous benefits to society and the business.

Question 3

Louise registers for a consumer education course at her high school. She is likely to learn about all of the following topics except

Accepted Answer

A)  how to prepare for a successful job interview. 
B)  what to consider when purchasing a car. 
C)  the provisions of consumer protection laws. 
D)  the available sources of consumer information. 
E)  Kennedy's consumer bill of rights. 
A)  how to prepare for a successful job interview. 
B)  what to consider when purchasing a car. 
C)  the provisions of consumer protection laws. 
D)  the available sources of consumer information. 
E)  Kennedy's consumer bill of rights.

Question 4

What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

Accepted Answer

Affirmative action programs are policies

Question 5

For health-related companies such as Weight Watchers, one of the most frequent ethical issues related to communications that they face is

Accepted Answer

A)  deception. 
B)  providing too much information. 
C)  seeking FDA approval. 
D)  experiments on animals. 
E)  safe packaging. 
A)  deception. 
B)  providing too much information. 
C)  seeking FDA approval. 
D)  experiments on animals. 
E)  safe packaging.

Question 6

"We are busy producing and marketing profitable products for society to enjoy! Now you want us to provide legal services, day-care centers, and counseling for AIDS victims and alcohol and drug abusers. If we do all these things, what role will the government, church, and family play?" exclaimed the vice president of Milam Corporation. This manager's comments reveal what concept?

Accepted Answer

A)  The socioeconomic model of social responsibility 
B)  The economic model of social responsibility 
C)  The strictest model of social responsibility 
D)  The need to preserve management rights 
E)  Consumerism 
A)  The socioeconomic model of social responsibility 
B)  The economic model of social responsibility 
C)  The strictest model of social responsibility 
D)  The need to preserve management rights 
E)  Consumerism

Question 7

What are a few examples of companies acting socially responsible?

Accepted Answer

Several companies have made headlines fo

Question 8

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

Accepted Answer

A social audit should include informatio

Question 9

The federal act which provided over $7 billion to the EPA to protect and promote "green" jobs and a healthier environment is the

Accepted Answer

A)  National Environmental Policy Act. 
B)  Resource Recovery Act. 
C)  Resource Conservation and Recovery Act. 
D)  American Recovery and Reinvestment Act. 
E)  Clean Air Act. 
A)  National Environmental Policy Act. 
B)  Resource Recovery Act. 
C)  Resource Conservation and Recovery Act. 
D)  American Recovery and Reinvestment Act. 
E)  Clean Air Act.

Question 10

What two additional rights have been added to Kennedy's original consumer bill of rights?

Accepted Answer

A)  Right to choose and right to satisfaction 
B)  Right to listen and right to education 
C)  Right to consumer education and right to service 
D)  Right to service and right to privacy 
E)  Right to reparation and right to privacy 
A)  Right to choose and right to satisfaction 
B)  Right to listen and right to education 
C)  Right to consumer education and right to service 
D)  Right to service and right to privacy 
E)  Right to reparation and right to privacy

Question 11

Explain the six basic rights of consumers.

Accepted Answer

The six basic rights of consumers are:

Question 12

What actions may consumers take in the marketplace if they do not consider a firm to be exercising social responsibility?

Accepted Answer

Consumers who do not perceive a firm to

Question 13

Major advances in consumerism have come through

Accepted Answer

A)  federal legislation. 
B)  state legislation. 
C)  local legislation. 
D)  business firms. 
E)  trade organizations. 
A)  federal legislation. 
B)  state legislation. 
C)  local legislation. 
D)  business firms. 
E)  trade organizations.

Question 14

Publisher's Clearing House has a policy that no employees or their family members are eligible to win the big sweepstakes. This policy was likely implemented to

Accepted Answer

A)  shrink the pool of possible winners, which increases each individual's odds of winning. 
B)  prevent employees from accepting gifts or bribes from other employees. 
C)  encourage more magazine sales. 
D)  avoid an apparent conflict of interest. 
E)  satisfy the families of Publisher's Clearing House employees. 
A)  shrink the pool of possible winners, which increases each individual's odds of winning. 
B)  prevent employees from accepting gifts or bribes from other employees. 
C)  encourage more magazine sales. 
D)  avoid an apparent conflict of interest. 
E)  satisfy the families of Publisher's Clearing House employees.

Question 15

Kathy has noticed that the airport in her city is away from where most people live and work, and it takes a while to get there. This location was probably strategically designed to reduce

Accepted Answer

A)  air pollution. 
B)  noise pollution. 
C)  highway traffic. 
D)  air traffic. 
E)  land pollution. 
A)  air pollution. 
B)  noise pollution. 
C)  highway traffic. 
D)  air traffic. 
E)  land pollution.

Question 16

Megan Miller is an ethics officer at a large financial institution. She likely performs all of the following duties except

Accepted Answer

A)  coordinating ethical conduct. 
B)  providing advice to employees when they are uncertain. 
C)  giving top management advice about their decisions. 
D)  encouraging all employees to be whistle-blowers. 
E)  determining the punishment for ethical violations. 
A)  coordinating ethical conduct. 
B)  providing advice to employees when they are uncertain. 
C)  giving top management advice about their decisions. 
D)  encouraging all employees to be whistle-blowers. 
E)  determining the punishment for ethical violations.

Question 17

Define a code of ethics. Do codes cover every business situation?

Accepted Answer

A code of ethics, also known as an ethic

Question 18

The motion picture industry uses a rating system to describe the content of its movies. Movies are accompanied by ratings such as PG (parental guidance suggested) or R (not suitable for those under 17). This rating system satisfies consumers' right to

Accepted Answer

A)  be heard. 
B)  safety. 
C)  be informed. 
D)  censorship. 
E)  watch what they want to watch. 
A)  be heard. 
B)  safety. 
C)  be informed. 
D)  censorship. 
E)  watch what they want to watch.

Question 19

A program to implement social responsibility in business begins with

Accepted Answer

A)  total commitment of top management. 
B)  careful planning. 
C)  appointment of a director. 
D)  a board of directors meeting. 
E)  conducting a social audit. 
A)  total commitment of top management. 
B)  careful planning. 
C)  appointment of a director. 
D)  a board of directors meeting. 
E)  conducting a social audit.

Question 20

Bribes are

Accepted Answer

A)  unethical. 
B)  ethical only under certain circumstances. 
C)  uncommon in many foreign countries. 
D)  economic returns. 
E)  ethical. 
A)  unethical. 
B)  ethical only under certain circumstances. 
C)  uncommon in many foreign countries. 
D)  economic returns. 
E)  ethical.

Exam 2: A: Being Ethical and Socially Responsible

A whistle-blower is a person who

Social responsibility

Louise registers for a consumer education course at her high school. She is likely to learn about all of the following topics except

What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

For health-related companies such as Weight Watchers, one of the most frequent ethical issues related to communications that they face is

What are a few examples of companies acting socially responsible?

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

The federal act which provided over $7 billion to the EPA to protect and promote "green" jobs and a healthier environment is the

What two additional rights have been added to Kennedy's original consumer bill of rights?

Explain the six basic rights of consumers.

What actions may consumers take in the marketplace if they do not consider a firm to be exercising social responsibility?

Major advances in consumerism have come through

Publisher's Clearing House has a policy that no employees or their family members are eligible to win the big sweepstakes. This policy was likely implemented to

Kathy has noticed that the airport in her city is away from where most people live and work, and it takes a while to get there. This location was probably strategically designed to reduce

Megan Miller is an ethics officer at a large financial institution. She likely performs all of the following duties except

Define a code of ethics. Do codes cover every business situation?

The motion picture industry uses a rating system to describe the content of its movies. Movies are accompanied by ratings such as PG (parental guidance suggested) or R (not suitable for those under 17). This rating system satisfies consumers' right to

A program to implement social responsibility in business begins with

Bribes are

Exploring the World of Business and Economics

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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