Exam 2: A: Being Ethical and Socially Responsible
Exam 1: Exploring the World of Business and Economics246 Questions
Exam 2: A: Being Ethical and Socially Responsible189 Questions
Exam 2: B: Being Ethical and Socially Responsible82 Questions
Exam 3: A: Exploring Global Business207 Questions
Exam 3: B: Exploring Global Business61 Questions
Exam 4: Choosing a Form of Business Ownership220 Questions
Exam 5: Small Business, Entrepreneurship, and Franchises225 Questions
Exam 6: Understanding the Management Process196 Questions
Exam 7: Creating a Flexible Organization183 Questions
Exam 8: Producing Quality Goods and Services222 Questions
Exam 9: Attracting and Retaining the Best Employees216 Questions
Exam 10: Motivating and Satisfying Employees and Teams194 Questions
Exam 11: Enhancing Union-Management Relations206 Questions
Exam 12: Building Customer Relationships Through Effective Marketing201 Questions
Exam 13: A: Creating and Pricing Products That Satisfy Customers200 Questions
Exam 13: B: Creating and Pricing Products That Satisfy Customers68 Questions
Exam 14: Wholesaling, Retailing, and Physical Distribution215 Questions
Exam 15: Developing Integrated Marketing Communications240 Questions
Exam 16: Social Media, E-Business, and Accounting179 Questions
Exam 17: Using Management and Accounting Information230 Questions
Exam 18: Understanding Money, Banking, and Credit236 Questions
Exam 19: Mastering Financial Management231 Questions
Exam 20: A: Understanding Personal Finances and Investments172 Questions
Exam 20: B: Understanding Personal Finances and Investments65 Questions
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XYZ Coffee
Nancy is a highly respected person within her community. She is Hispanic in a largely Caucasian-populated area. Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position. After the interview, Nancy felt confident that she would be hired because of her qualifications. However, she did not get a call back. Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend. The company had hired an inexperienced Caucasian male with a history of unemployment. At this point, Nancy was quite aggravated, but she left the issue alone.
She ended up asking an associate for an espresso machine. The employee informed Nancy where the machine was located and retrieved it for her. Nancy asked if there were any other espresso machines of higher quality. When the associate said no, Nancy purchased the item and left. After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her. Nancy asked where they had purchased it, and they responded, “XYZ Coffee.”
-Refer to XYZ Coffee. Nancy's right to product options in buying an espresso machine is known as
(Multiple Choice)
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Describe the four types of pollution. Who should pay for a clean environment?
(Essay)
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How should social responsibility programs be funded? Explain your answer.
(Essay)
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Bob Johnson has a tenth-grade education and has been employed only once, for a very short period of time, since quitting school five years ago. His poor education and chronic history of unemployment suggest that he could be helped greatly by contacting the
(Multiple Choice)
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Long-distance providers are becoming increasingly concerned about certain activities within their industry. Various companies come together voluntarily to implement new standards of social responsibility that members must abide by. What seems to be the primary motivation in this case for an increased interest in social responsibility?
(Multiple Choice)
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How do the working conditions at factories today differ from those at factories of the 1920s?
(Short Answer)
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Rose Martinez walked into her office and found a large, extravagant bouquet on her desk. Before she had time to read the card, her secretary said it was from Mr. Tanner at Zero Corporation. The secretary knew Mr. Tanner was trying to negotiate a sales deal with the company. Thus, she remarked that the beautiful flowers should help Ms. Martinez make her decision. Although Ms. Martinez did not know how to respond to Mr. Tanner's gift, she thought an answer might be in her company's
(Multiple Choice)
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Why did Congress create the Equal Employment Opportunity Commission?
(Short Answer)
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Citizens have a right to demonstrate against unfair rate increases and safety violations as well as other issues. In doing so, they exercise their right to
(Multiple Choice)
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Taking credit for others' ideas or work or not meeting one's commitments in a mutual agreement are ethical issues concerning
(Multiple Choice)
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One problem affirmative action programs have encountered is
(Multiple Choice)
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With whom does social responsibility of business have to begin?
(Multiple Choice)
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All of the following are factors that affect the level of ethical behavior in an organization except
(Multiple Choice)
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At Ledbetter Industries, employees are allowed one-hour lunches, but it has become common that most stroll back fifteen minutes late every day. The factor affecting the ethical behavior of Ledbetter's employees is
(Multiple Choice)
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Which of the following examples least represents the definition of social responsibility?
(Multiple Choice)
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Which of the following accurately describes the objective of affirmative action?
(Multiple Choice)
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Which of the following is the most effective way to encourage ethical business behavior?
(Multiple Choice)
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Which president stated that consumers have the right to consumer education?
(Multiple Choice)
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