Exam 11: Developing and Managing Goods and Services

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Top managers at Cincinnati Microwave believe that they have a successful working prototype of their new radar detector and plan to go directly to regional commercialization of the new product. In this instance, they are contemplating skipping the ____ phase of the new-product development process.

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A runout policy of product deletion

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If Kraft General Foods offered you a position in which you would have total marketing responsibility for all of its cheese products, this position would probably hold the title of ____ manager.

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The fact the services cannot be inventoried and then sold at a later date is called

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Any human or mechanical effort that adds value to a product is called

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The phase of the new-product development process when the organization determines the technological feasibility of producing the product at a cost that results in a reasonable selling price is

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A new variety of Doritos is initially introduced in Ft. Worth, Texas; Columbia, South Carolina; Peoria, Illinois; and Spokane, Washington. After its initial success, Frito Lay markets the Doritos in those entire states, then the adjacent states, and finally the entire country. Frito-Lay is using a ____ for its new variety of Doritos.

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Designing a product that customers perceive as different from competing products is an example of product differentiation.

(True/False)
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Product managers are most useful in the development of new products.

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Introducing new products is risky and so is

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What is concept testing, and why is it important?

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Because of service perishability, it is difficult to price services in a manner that smoothes fluctuations in demand.

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During the commercialization phase of new-product development, plans for full-scale manufacturing and marketing are refined and settled.

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Stacey and Evan are preparing budgets for a new product as well as finalizing plans for the full-scale marketing and manufacturing of the new Genie-Vac. They are in the ____ phase of the new-product development process.

(Multiple Choice)
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Product deletion

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An important question in the business analysis stage of new-product development is, "Will this product meet our profit goal?"

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