Exam 2: Information Systems in Organizations

Reengineering and continuous improvement mean the same thing.

According to Porter's five-forces model, the more these forces combine in any instance, the less likely firms will seek competitive advantage and the less dramatic the results of such an advantage will be.

Combining a value chain with _____ inventory means companies can deliver materials or parts when they are needed.

Improved productivity can result in faster customer response, lower costs, and increased customer satisfaction.

An organization is a system, which means that it has inputs, processing, outputs, and feedback.

Organizational _____ deals with how organizations plan for, implement, and handle change.

Introducing new products and services frequently is part of a(n) _____ competitive advantage strategy

Which of the following statements is true about the characteristics of a highly competitive industry _____

The role of a systems analyst is narrowly defined and seldom involves communications with others.

The extent to which technology permeates an area or department is called _____

_____ = (output / input) x 100%

Total cost of ownership includes these costs

Few organizations believe it necessary to align IS goals and organizational goals to achieve a competitive advantage.

Just-in-time inventory is likely to lead to increased inventory costs and lower customer satisfaction.

_____ investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology.

Data entry personnel would be found primarily in the _____ organization of the IS group.

Through adding ________ or worth, organizations attempt to increase performance and achieve their goals.

A(n) _____ administrator focuses on the planning, policies, and procedures regarding the use of corporate data and information.

In the transformation mechanism of organizational system, subsystems contain ________ that help turn inputs into goods or services of increased value.

A(n) _____, also called a strategic partnership, is an agreement between two or more companies that involves the joint production and distribution of goods and services.