Exam 2: Information Systems in Organizations

The _____ component of the IS organization typically operates the information center.

_____ is a measure of how widely technology is spread throughout an organization.

The ability of an organization to achieve its goals is often a function of the organization's _____

A strength of the use of ________ teams is that it helps ensure the participation of the best available people to solve important organizational problems.

Define the term value chain and briefly discuss the purpose of the supply chain component.

Which of these is NOT a measure of performance used to evaluate the contribution of information systems to the business?

Porsche is an example of a company with a _____ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs.

________ means the ability of a product or a service to meet or exceed customer expectations.

Organizational culture consists of the major understandings and assumptions for a business or other organization.

_____ helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be manufactured into finished goods and services, and how the shipment of supplies and products to customers should be scheduled, monitored, and controlled.

The IS organization has three primary responsibilities including operations, systems development, and _____

When the threat of new market entrants is high, the desire to seek and maintain competitive advantage to dissuade new entrants is also usually high.

In the initial phase in their use of information systems, organizations focused on _____

Disruptive change often results in new, successful companies and offers consumers the potential of new products and services at reduced costs and superior performance.

While information systems were once used primarily to automate manual processes, they have transformed the nature of work and the shape of organizations themselves.

Information systems can help bring new products and services in less time thus reducing time to market.

The degree to which an organization supports its use is not an important factor that can lead to better attitudes about an information system.

A specialized support group often sets guidelines and standards for the rest of the organization to follow in making IS purchases.

Because IS hardware and software are costly, a specialized _____ group manages computer hardware and software acquisitions.

The value chain of an organization does NOT include this activity _____