Exam 10: Information and Decision Support Systems

DSS and MIS systems are actually quite similar in numerous ways, including the types of problems solved, the support given to users, and the decision emphasis and approach.

With the use of ______ and location analysis from cell phone towers, advertisers will be able to promote products and services in stores and shops that are close to people with cell phones.

The _____ report summarizes the previous day's critical activities and is typically available at the start of each workday.

In the _____ decision making approach, members of a group offer suggestions "off the top of their heads."

Briefly describe the five stage decision making process.

An organization might hire an outside accounting firm to perform a(n) _____ to assess the financial condition of the firm and determine whether financial statements and reports produced by its financial MIS are accurate.

The Delphi approach is a group decision making approach that encourages diversity among group members and fosters creativity and original thinking in decision making.

Scheduled reports are produced periodically, such as daily weekly, or monthly.

Explain the difference between an optimization and satisficing model.

The final stage of the problem-solving process during which decision makers evaluate the implementation is called the ______ stage

An executive support system _____.

The purpose of _____ is to conduct a formal study of the market and customer preferences.

Marketing functions are increasingly being performed on the Internet and mobile devices.

The second stage in the problem solving process during which you develop alternative solutions to the problem and evaluate their feasibility.

_____ ratings show how ads convert to sales.

The most significant internal data sources for an MIS are the organization's _____ .

One characteristic of a structured problem is that _____.

The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.

A(n) _____ model finds the best solution, usually one that will best help the organization meet its goals.

Manufacturing companies seldom use CAD with new or existing products.