Exam 10: Information and Decision Support Systems

An executive support system is a specialized type of MIS, and, like an MIS, is designed to support higher-level decision making in the organization.

A(n) _____ MIS supports managerial activities in product development, distribution, pricing, promotions, and sales forecasting.

The _____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization.

Group support system alternatives include ______.

Developers of ______ systems try to build on the advantages of individual support systems while adding new approaches unique to group decision making.

A(n) ______ system provides managers with information that supports effective decision making and provides feedback on daily operations.

In general, computerized decision support systems can either optimize or _____.

An MIS can be divided along functional lines to produce reports tailored to individual functions.

_____ is a common characteristic of an executive support system.

A manufacturing or architectural firm uses _____ software to develop a digital blueprint of its products prior to building them.

Many manufacturing operations have been dramatically improved over the last decade as a result of advances in information systems.

The goal of a(n) _____ system is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.

______ communications ties together and integrates various communications systems, including traditional phones, cell phones, e-mail, text messages, the Internet, and more.

The economic order quantity is calculated to minimize the number of times an inventory item must be reordered.

A(n) _____ DSS handles situations or decisions that occur more than once, usually several times per year or more.

A typical DSS includes many components including the _____ which allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.

A satisficing model is one that finds a good - but not necessarily the best - solution to a problem.

The most significant data for an MIS is data about customers, suppliers, competitors, and stockholders.

Nonprogrammed decisions are made using a rule, procedure, or quantitative method.

Decision support systems _____.