Exam 4: Preparing Written Messsages
Exam 1: Establishing a Framework for Business Communication50 Questions
Exam 2: Focusing on Interpersonal and Group Communication50 Questions
Exam 3: Planning and Decision Making50 Questions
Exam 4: Preparing Written Messsages47 Questions
Exam 5: Communicating Electronically50 Questions
Exam 6: Delivering Good- and Neutral-News Messages50 Questions
Exam 7: Delivering Bad-News Messages49 Questions
Exam 8: Delivering Persuasive Messages50 Questions
Exam 9: Understanding the Report Process and Research Methods50 Questions
Exam 10: Managing Data and Using Graphics50 Questions
Exam 11: Organizing and Preparing Reports and Proposals50 Questions
Exam 12: Designing and Delivering Business Presentations50 Questions
Exam 13: Preparing Resumes and Application Messages47 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages48 Questions
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Denotative words may be more easily misinterpretedthan connotative words.
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(True/False)
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Correct Answer:
False
Routinely used clichéscapture a receiver's attention because they are original,fresh, and interesting.
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(True/False)
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Correct Answer:
False
Writing rapidly with intent to rewrite certain portionscan be frustrating and canreduce the quality of the finished work.
(True/False)
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"The training session was worthwhile; it was worthwhile because employees learned to do the task correctly" is an example of the emphasis technique _____.
(Multiple Choice)
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Which of the following is a difference between connotativewords and denotativewords?
(Multiple Choice)
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Discuss in detail the techniques employed by writers to link ideas together.
(Essay)
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Business communicators normally use passive voice moreheavily than active voice because passive voice conveysideas more vividly.
(True/False)
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Email Request to EmployeesRevise the following paragraph from an email message to employees. Focus on use of voice, appropriate sentence length, and word selection to make the passage effective.With the approach of the end of this fiscal year, it has been recommended by our accountant that the monies allocated in the budget to capital equipment be used as soon as is expedient. Therefore, as has been our practice in the past, we are requesting that each of you compile a comprehensive detailed list outlining your requests for new equipment that you may have put on the back burner, so to speak. It would be appreciated if you could provide this information to me by the first of next month so that I can begin to process all orders prior to the expiration of the fiscal year. It is anticipated that a multitude of requests will be simultaneously submitted by departmental heads; it is highly probable that requests for equipment will be processed in the order received and delayed requests may not be funded. I sincerely appreciate your cooperation in our efforts to upgrade some of our capital equipment.
(Essay)
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Discuss the techniques to be followed to communicate concisely in a document.
(Essay)
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The Fog Indexand the Flesch-Kincaid Grade Level calculator consider the length of sentences and the difficultyof words to produce the approximate grade levelat which a person must read in order to understand thematerial.
(True/False)
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Explain the value of using the reading level feature when processing a word document.
(Essay)
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Writing a message with a readability index appropriate for the audience guarantees the message will be understood.
(True/False)
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Why is it necessary to avoid discriminatory language
List the guidelines that will help a writer avoid bias in a document.
(Essay)
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_____ refers to euphemisms that deliberately mislead, hide, or evade the truth.
(Multiple Choice)
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Business communicators normally use active voice more heavily than passive voice because active voice:
(Multiple Choice)
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To emphasize a word or an idea, position it first or lastin a sentence, clause, paragraph, or presentation.
(True/False)
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