Question 1

A _____ is a phrasein which one word unnecessarily repeats an ideacontained in an accompanying word.

Accepted Answer

A) cliché 
B) redundancy 
C) jargon 
D) euphemism 
A) cliché 
B) redundancy 
C) jargon 
D) euphemism

Question 2

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

Accepted Answer

Visual enhancements that draw attention

Question 3

Communicating Concisely Using a Positive Language​Tom is the general manager at Glorious Solutions, a content development company. He was impressed with Stephanie's work and considered promoting her to the position of team leader. To judge her leadership qualities, Tom decided to ask Stephanie to handle a sensitive issue at work and see how she performs. Tom wanted her to handle the case of Alan, a proofreader in the same company, who was on uninformed leave for two weeks. He asked Stephanie to send an email issuing Alan an ultimatum. Stephanie was not used to such situations and did not know how to handle it. She sought James's help. James is a team leader at Enumerations Corp., a multinational corporation, and a close friend of Stephanie. Being a team leader, James is used to handling such sensitive issues in a constructive manner. Discuss in detail the suggestions James made to Stephanie to reduce the sting from the sensitive message.

Accepted Answer

Projecting a Positive, Tactful Tone​
​
T

Question 4

In a document, enumerated or bulleted lists:

Accepted Answer

A) should be placed only in the appendix section. 
B) result in divergence from the flow of the written message. 
C) can be used to add visual impact to items in a series. 
D) result in too much white space, making the page look less organized. 
A) should be placed only in the appendix section. 
B) result in divergence from the flow of the written message. 
C) can be used to add visual impact to items in a series. 
D) result in too much white space, making the page look less organized.

Question 5

A difference between active voice and passive voice is that active voice:

Accepted Answer

A) places greater emphasis on the subject's concerns. 
B) conveys ideas less vividly. 
C) avoids finger-pointing. 
D) conceals the doer. 
A) places greater emphasis on the subject's concerns. 
B) conveys ideas less vividly. 
C) avoids finger-pointing. 
D) conceals the doer.

Question 6

_____ is anoverused expression that can cause its users to be perceivedas unoriginal, unimaginative, lazy, and perhaps even disrespectful.

Accepted Answer

A) Chunk 
B) Jargon 
C) Cliché 
D) Connotation 
A) Chunk 
B) Jargon 
C) Cliché 
D) Connotation

Question 7

Discuss in detail the procedure that needs to be followedto produce a finishedproduct that is free of errors.

Accepted Answer

Following systematic revision procedures

Question 8

Which of the following best describes a deductive paragraph?

Accepted Answer

A) A paragraph that uses coherence techniques to keep receivers from experiencing abrupt changes in
thought 
B) A paragraph that lays more emphasis on the dependent clauses 
C) A paragraph in which the topic sentence precedes the details 
D) A paragraph in which the topic sentence follows the details 
A) A paragraph that uses coherence techniques to keep receivers from experiencing abrupt changes in
thought 
B) A paragraph that lays more emphasis on the dependent clauses 
C) A paragraph in which the topic sentence precedes the details 
D) A paragraph in which the topic sentence follows the details

Question 9

Reading a document from right to left helps reduce reading speed, allowingan individual to concentrate deliberately on each word.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true of concise messages?

Accepted Answer

A) They involve messages that are implied. 
B) They divert
attention from the real message to emotional issues that
have little to do with the message. 
C) They save time and
money for both the sender and the receiver. 
D) They imply that the communicator
is temporarily coming down from a level of superiority
to join the receiver on a level of inferiority. 
A) They involve messages that are implied. 
B) They divert
attention from the real message to emotional issues that
have little to do with the message. 
C) They save time and
money for both the sender and the receiver. 
D) They imply that the communicator
is temporarily coming down from a level of superiority
to join the receiver on a level of inferiority.

Question 11

_____ involves breaking down information into easilydigestible pieces.

Accepted Answer

A) Connotation 
B) Chunking 
C) Jargon 
D) Redundancy 
A) Connotation 
B) Chunking 
C) Jargon 
D) Redundancy

Question 12

To emphasize an idea, place it in a dependentclause.

Accepted Answer

A) True 
 B)False

Question 13

_____ are signposts that direct a receiver fromone section of a document to another.

Accepted Answer

A) Enumerations 
B) Tables 
C) Headings 
D) Graphs 
A) Enumerations 
B) Tables 
C) Headings 
D) Graphs

Question 14

Discuss why effective business communicators should vary sentence and paragraph length.

Accepted Answer

Readers usually prefer short or average-

Question 15

In a document, numerals are typically preferred overbullets unless the sequence of the items in theseries is critical.

Accepted Answer

A) True 
 B)False

Question 16

Passive voice enables:

Accepted Answer

A) placing greater emphasis on a writer's concerns. 
B) subordinating an unpleasant thought or avoiding finger-pointing. 
C) placing more emphasis on who did it than on what was done. 
D) conveying ideas more vividly. 
A) placing greater emphasis on a writer's concerns. 
B) subordinating an unpleasant thought or avoiding finger-pointing. 
C) placing more emphasis on who did it than on what was done. 
D) conveying ideas more vividly.

Question 17

The first step in proofreading a document is to use the spell checker.

Accepted Answer

A) True 
 B)False

Question 18

To emphasize a word or an idea, _____.

Accepted Answer

A) position it in the middle of a sentence or clause 
B) let it appear only once in a sentence 
C) place it in a dependent clause 
D) place it in an independent clause 
A) position it in the middle of a sentence or clause 
B) let it appear only once in a sentence 
C) place it in a dependent clause 
D) place it in an independent clause

Question 19

Business writers prefer simple, informal words that arereadily understood and less distracting than more difficult,formal words.

Accepted Answer

A) True 
 B)False

Question 20

Mustafa is the president of ZoneIn Industries Inc., a company that manufactures PVC pipes and fitting. Due to losses incurred by the company, Mustafa reduced a major portion of the workers' pay and called it "temporary economic adaptation." The term used to represent the cutback exemplifies a:

Accepted Answer

A) jargon. 
B) euphemism. 
C) libel. 
D) cliché. 
A) jargon. 
B) euphemism. 
C) libel. 
D) cliché.

A _____ is a phrasein which one word unnecessarily repeats an ideacontained in an accompanying word.

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

In a document, enumerated or bulleted lists:

A difference between active voice and passive voice is that active voice:

_____ is anoverused expression that can cause its users to be perceivedas unoriginal, unimaginative, lazy, and perhaps even disrespectful.

Discuss in detail the procedure that needs to be followedto produce a finishedproduct that is free of errors.

Which of the following best describes a deductive paragraph?

Reading a document from right to left helps reduce reading speed, allowingan individual to concentrate deliberately on each word.

Which of the following is true of concise messages?

_____ involves breaking down information into easilydigestible pieces.

To emphasize an idea, place it in a dependentclause.

_____ are signposts that direct a receiver fromone section of a document to another.

Discuss why effective business communicators should vary sentence and paragraph length.

In a document, numerals are typically preferred overbullets unless the sequence of the items in theseries is critical.

Passive voice enables:

The first step in proofreading a document is to use the spell checker.

To emphasize a word or an idea, _____.

Business writers prefer simple, informal words that arereadily understood and less distracting than more difficult,formal words.

Mustafa is the president of ZoneIn Industries Inc., a company that manufactures PVC pipes and fitting. Due to losses incurred by the company, Mustafa reduced a major portion of the workers' pay and called it "temporary economic adaptation." The term used to represent the cutback exemplifies a:

Establishing a Framework for Business Communication

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Interviewing for a Job and Preparing Employment Messages

Filters

Exam 4: Preparing Written Messsages

A _____ is a phrasein which one word unnecessarily repeats an ideacontained in an accompanying word.

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

In a document, enumerated or bulleted lists:

A difference between active voice and passive voice is that active voice:

_____ is anoverused expression that can cause its users to be perceivedas unoriginal, unimaginative, lazy, and perhaps even disrespectful.

Discuss in detail the procedure that needs to be followedto produce a finishedproduct that is free of errors.

Which of the following best describes a deductive paragraph?

Reading a document from right to left helps reduce reading speed, allowingan individual to concentrate deliberately on each word.

Which of the following is true of concise messages?

_____ involves breaking down information into easilydigestible pieces.

To emphasize an idea, place it in a dependentclause.

_____ are signposts that direct a receiver fromone section of a document to another.

Discuss why effective business communicators should vary sentence and paragraph length.

In a document, numerals are typically preferred overbullets unless the sequence of the items in theseries is critical.

Passive voice enables:

The first step in proofreading a document is to use the spell checker.

To emphasize a word or an idea, _____.

Business writers prefer simple, informal words that arereadily understood and less distracting than more difficult,formal words.

Mustafa is the president of ZoneIn Industries Inc., a company that manufactures PVC pipes and fitting. Due to losses incurred by the company, Mustafa reduced a major portion of the workers' pay and called it "temporary economic adaptation." The term used to represent the cutback exemplifies a:

Establishing a Framework for Business Communication

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Interviewing for a Job and Preparing Employment Messages

Filters