Exam 12: IT Strategy and Balanced Scorecard

Long-term business planning starts with a clear understanding of the factors that create significant value and that work together with other factors to drive future revenue and profit at or above their current rates.These factors are ________.

(Multiple Choice)

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Question 21

IT strategic planning is an ad hoc process for determining what a business should become and how to invest in IT.

(True/False)

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Question 22

Why is it necessary to develop a long-term IT strategy and reexamine the strategy on a regular basis?

(Multiple Choice)

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Question 23

What was novel about BSC in the 1990s was that it measured a company's performance using a multidimensional approach of financial metrics as well as nonfinancial ________ indicators.

(Short Answer)

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Question 24

IT strategies fall into two broad categories: on-premises and offshoring.

(True/False)

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Question 25

A governance structure needs to be in place that crosses organizational lines and makes senior management responsible for the success of key IT initiatives.

(True/False)

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Question 26

Identify and briefly describe three important skills of CIOs needed to improve IT-business alignment and governance.

(Essay)

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Question 27

________ indicators confirm what has happened.They evaluate outcomes and achievements.

(Multiple Choice)

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Question 28

Why should all terms of a service level agreement (SLA)be specified in writing? What needs to be done before signing an SLA?

(Essay)

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Question 29

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

(Multiple Choice)

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Question 30

Risks associated with outsourcing are minimal because of service level agreements.

(True/False)

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Question 31

Balanced Scorecard (BSC)uses four metrics to measure performance-one financial metric and three nonfinancial metrics.

(True/False)

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Question 32

Cloud services-also referred to as services-have to integrate back to core internal systems..

(Short Answer)

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Question 33

The Balanced Scorecard (BSC)uses ________ indicators.

(Multiple Choice)

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Question 34

________ is the ability to get data into and out of the cloud service.

(Multiple Choice)

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Question 35

Businesses need to understand the terms of the service level agreement (SLA)or contract and to not expect the vendor to do anything more.

(True/False)

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Question 36

All outsourcing relationships end because the contract has expired,by mutual agreement,or because the outsourcing relationship has failed,which is when the terms of the contract become very important.

(True/False)

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Question 37

__________ occurs when a client enters into a long-term contract with a vendor,the vendor changes financial terms at some point or overcharges for unanticipated enhancements and contract extensions.

(Multiple Choice)

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Question 38

Which of the following is not one of the objectives of IT strategic plans?

(Multiple Choice)

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Question 39

Activities that can improve the IT-business alignment include all of the following except ________.

(Multiple Choice)

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Question 40

Showing 21 - 40 of 113

Long-term business planning starts with a clear understanding of the factors that create significant value and that work together with other factors to drive future revenue and profit at or above their current rates.These factors are ________.

IT strategic planning is an ad hoc process for determining what a business should become and how to invest in IT.

Why is it necessary to develop a long-term IT strategy and reexamine the strategy on a regular basis?

What was novel about BSC in the 1990s was that it measured a company's performance using a multidimensional approach of financial metrics as well as nonfinancial ________ indicators.

IT strategies fall into two broad categories: on-premises and offshoring.

A governance structure needs to be in place that crosses organizational lines and makes senior management responsible for the success of key IT initiatives.

Identify and briefly describe three important skills of CIOs needed to improve IT-business alignment and governance.

________ indicators confirm what has happened.They evaluate outcomes and achievements.

Why should all terms of a service level agreement (SLA)be specified in writing? What needs to be done before signing an SLA?

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

Risks associated with outsourcing are minimal because of service level agreements.

Balanced Scorecard (BSC)uses four metrics to measure performance-one financial metric and three nonfinancial metrics.

Cloud services-also referred to as services-have to integrate back to core internal systems..

The Balanced Scorecard (BSC)uses ________ indicators.

________ is the ability to get data into and out of the cloud service.

Businesses need to understand the terms of the service level agreement (SLA)or contract and to not expect the vendor to do anything more.

All outsourcing relationships end because the contract has expired,by mutual agreement,or because the outsourcing relationship has failed,which is when the terms of the contract become very important.

__________ occurs when a client enters into a long-term contract with a vendor,the vendor changes financial terms at some point or overcharges for unanticipated enhancements and contract extensions.

Which of the following is not one of the objectives of IT strategic plans?

Activities that can improve the IT-business alignment include all of the following except ________.

Doing Business in Digital Times

Data Governance and IT Architecture Support Long-Term Performance

Data Management, Big Data Analytics, and Records Management

Networks for Efficient Operations and Sustainability

Cybersecurity and Risk Management

Attracting Buyers With Search, Semantic, and Recommendation Technology

Mobile Technologies and Commerce

Retail, E-Commerce, and Mobile Commerce Technology

Effective and Efficient Business Functions

Strategic Technology and Enterprise Systems

Data Visualization and Geographic Information Systems

Project Management and SDLC

Ethical Risks and Responsibilities of IT Innovations

Filters

Exam 12: IT Strategy and Balanced Scorecard

Long-term business planning starts with a clear understanding of the factors that create significant value and that work together with other factors to drive future revenue and profit at or above their current rates.These factors are ________.

IT strategic planning is an ad hoc process for determining what a business should become and how to invest in IT.

Why is it necessary to develop a long-term IT strategy and reexamine the strategy on a regular basis?

What was novel about BSC in the 1990s was that it measured a company's performance using a multidimensional approach of financial metrics as well as nonfinancial ________ indicators.

IT strategies fall into two broad categories: on-premises and offshoring.

A governance structure needs to be in place that crosses organizational lines and makes senior management responsible for the success of key IT initiatives.

Identify and briefly describe three important skills of CIOs needed to improve IT-business alignment and governance.

________ indicators confirm what has happened.They evaluate outcomes and achievements.

Why should all terms of a service level agreement (SLA)be specified in writing? What needs to be done before signing an SLA?

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

Risks associated with outsourcing are minimal because of service level agreements.

Balanced Scorecard (BSC)uses four metrics to measure performance-one financial metric and three nonfinancial metrics.

Cloud services-also referred to as ________ services-have to integrate back to core internal systems.________.

The Balanced Scorecard (BSC)uses ________ indicators.

________ is the ability to get data into and out of the cloud service.

Businesses need to understand the terms of the service level agreement (SLA)or contract and to not expect the vendor to do anything more.

All outsourcing relationships end because the contract has expired,by mutual agreement,or because the outsourcing relationship has failed,which is when the terms of the contract become very important.

__________ occurs when a client enters into a long-term contract with a vendor,the vendor changes financial terms at some point or overcharges for unanticipated enhancements and contract extensions.

Which of the following is not one of the objectives of IT strategic plans?

Activities that can improve the IT-business alignment include all of the following except ________.

Doing Business in Digital Times

Data Governance and IT Architecture Support Long-Term Performance

Data Management, Big Data Analytics, and Records Management

Networks for Efficient Operations and Sustainability

Cybersecurity and Risk Management

Attracting Buyers With Search, Semantic, and Recommendation Technology

Mobile Technologies and Commerce

Retail, E-Commerce, and Mobile Commerce Technology

Effective and Efficient Business Functions

Strategic Technology and Enterprise Systems

Data Visualization and Geographic Information Systems

Project Management and SDLC

Ethical Risks and Responsibilities of IT Innovations

Filters

Cloud services-also referred to as services-have to integrate back to core internal systems..