Question 1

Anecdotal notes:

Accepted Answer

A)  Should be completed only when there are performance concerns. 
B)  Can be used to support and justify fairness in termination discussions. 
C)  Are unnecessary if the evaluation instrument is thorough. 
D)  Need to be completed at the end of a performance period. 
A)  Should be completed only when there are performance concerns. 
B)  Can be used to support and justify fairness in termination discussions. 
C)  Are unnecessary if the evaluation instrument is thorough. 
D)  Need to be completed at the end of a performance period.

Question 2

The final section of a performance appraisal is a rating scale.This scale is very detailed and relates to competency standards specific to surgical clients.The scale is a summary of performance directly observed or documentation reviewed and is specific to client care situations in which the employee has been involved.This type of evaluation is most commonly known as:

Accepted Answer

A)  A traditional rating scale. 
B)  Management by objectives/learning goals. 
C)  A forced distribution scale. 
D)  A behavior-anchored rating scale. 
A)  A traditional rating scale. 
B)  Management by objectives/learning goals. 
C)  A forced distribution scale. 
D)  A behavior-anchored rating scale.

Question 3

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Accepted Answer

A)  Review the position description and performance expectations for the opening. 
B)  Place an ad in the local newspaper and on the telephone job line. 
C)  Review all current applications on file. 
D)  Look for employees within the system who might best fill the position. 
A)  Review the position description and performance expectations for the opening. 
B)  Place an ad in the local newspaper and on the telephone job line. 
C)  Review all current applications on file. 
D)  Look for employees within the system who might best fill the position.

Question 4

Which of the following strategies might be effective in empowering staff?

Accepted Answer

A)  Communication book in which new information on policies and processes is communicated and mistakes are highlighted. 
B)  Monthly staff meetings during which a portion of the agenda is devoted to sharing ideas and presentations on best practices for implementation on the unit. 
C)  Once-yearly summative evaluations based on what the manager best likes about the individual. 
D)  Immediate discussion of errors in care and with involved staff with direction as to how errors are to be prevented in the future. 
A)  Communication book in which new information on policies and processes is communicated and mistakes are highlighted. 
B)  Monthly staff meetings during which a portion of the agenda is devoted to sharing ideas and presentations on best practices for implementation on the unit. 
C)  Once-yearly summative evaluations based on what the manager best likes about the individual. 
D)  Immediate discussion of errors in care and with involved staff with direction as to how errors are to be prevented in the future.

Question 5

On your unit,despite efforts to build a strong sense of team,conflict between some of the staff is ongoing.Nonetheless,you want to proceed with developing a systematic and effective performance appraisal system.Which of the following approaches would be most appropriate for you to implement?

Accepted Answer

A)  Peer review 
B)  A combination of tools 
C)  Anecdotal notes 
D)  Rating scale 
A)  Peer review 
B)  A combination of tools 
C)  Anecdotal notes 
D)  Rating scale

Anecdotal notes:

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Which of the following strategies might be effective in empowering staff?

On your unit,despite efforts to build a strong sense of team,conflict between some of the staff is ongoing.Nonetheless,you want to proceed with developing a systematic and effective performance appraisal system.Which of the following approaches would be most appropriate for you to implement?

Leading, Managing, and Following

Patient Safety

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power, Politics, and Influence

Caring,Communicating,and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Collective Action

Managing Quality and Risk

Translating Research Into Practice

Consumer Relationships

Conflict: the Cutting Edge of Change

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Delegation: An Art of Professional Practice

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters

Exam 15: Selecting, Developing, and Evaluating Staff

Anecdotal notes:

An outpatient clinic advertised for RN positions.Before authorizing an open position,the nurse manager should:

Which of the following strategies might be effective in empowering staff?

On your unit,despite efforts to build a strong sense of team,conflict between some of the staff is ongoing.Nonetheless,you want to proceed with developing a systematic and effective performance appraisal system.Which of the following approaches would be most appropriate for you to implement?

Leading, Managing, and Following

Patient Safety

Developing the Role of Leader

Developing the Role of Manager

Legal and Ethical Issues

Making Decisions and Solving Problems

Health Care Organizations

Understanding and Designing Organizational Structures

Cultural Diversity in Health Care

Power, Politics, and Influence

Caring,Communicating,and Managing With Technology

Managing Costs and Budgets

Care Delivery Strategies

Staffing and Scheduling

Strategic Planning, Goal-Setting, and Marketing

Leading Change

Building Teams Through Communication and Partnerships

Collective Action

Managing Quality and Risk

Translating Research Into Practice

Consumer Relationships

Conflict: the Cutting Edge of Change

Managing Personalpersonnel Problems

Workplace Violence and Incivility

Delegation: An Art of Professional Practice

Role Transition

Self-Management: Stress and Time

Managing Your Career

Thriving for the Future

Filters