Exam 8: Performance Management and Appraisal

In performance management,motivation is the willingness to achieve organizational objectives.

On the first week of his new sales job,Bryan closed a huge sale.Although his work since has been average,he still receives excellent performance appraisal reviews.It is likely his manager is making a ______ error.

The ______ is a performance appraisal checklist form on which a manager simply rates performance on a continuum such as excellent,good,average,fair,and poor.

As a result of his last performance appraisal,Deron finally got the promotion he has been seeking for 3 years.His supervisor agreed with Deron that his performance had improved and that Deron was ready to take on more responsibility.This is an example of the ______ reason for conducting performance appraisals.

With ______ error the rater compares and contrasts performance between two employees,rather than using absolute measures of performance to assess each employee.

______ is a performance appraisal method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period.

Janay is preparing to conduct a performance appraisal.She has already provided evaluative feedback to the employee.Now she is preparing to discuss areas for improvement based on that evaluative feedback.Janay is preparing for a ______ performance appraisal interview.

Anil was just named top employee of the month.To decide who would receive this honor,management must have used the ______ method of performance appraisal.

Describe the benefits and pitfalls of using supervisors,peers,subordinates,and customers as evaluators in performance appraisals.

In performance appraisal,the ______ is a three-step process: Step 1: Set individual objectives and plans,Step 2: Give feedback and evaluate performance,Step 3: Reward according to performance.

______ error occurs when the evaluator forms a generally positive impression of an individual and then artificially extends that general impression to many of that individual's categories of performance.

Describe the benefits and downsides of using the 360-degree evaluation in performance appraisals.

Describe electronic performance management and the ethical issues associated with it.

______ is simply a personality-based tendency,either toward or against something.

Describe the purposes of performance appraisals.

Hafsah is considering who to promote into a new position.She asks each of her supervisors to write an appraisal of their employees describing each employee's strengths and weaknesses.Hafsah is requesting supervisors use the ______ method of performance appraisal.

The 360-degree evaluation format tends to be most valuable if it is used for purposes of individual development,rather than to make administrative evaluative decisions.

Binyamin knew his performance appraisal was coming up in one month.He spent that month coming to work early and staying late.As a result,he got an excellent rating on his performance appraisal when his performance for the entire year had only been average.It is likely his manager made a ______ error.

Most research evidence shows that self-assessments tend to ______ the individual's ability to do a job.

______ error occurs when the rater gives better evaluations to subordinates whom they consider to be like themselves.