Question 1

The main benefit of paraphrasing as a listening strategy is that it ______.

Accepted Answer

A) increases understanding 
B) strengthens the relationship 
C) adds face time to the interaction 
D) both increases understanding and strengthens the relationship 
A) increases understanding 
B) strengthens the relationship 
C) adds face time to the interaction 
D) both increases understanding and strengthens the relationship

Question 2

A listener who takes notes indicates both the message and the speaker are boring.

Accepted Answer

A) True 
 B)False

Question 3

The key advantage of taking notes is that it helps the listener to ______.

Accepted Answer

A) organize the message 
B) visualize the message 
C) personalize the message 
D) all of these 
A) organize the message 
B) visualize the message 
C) personalize the message 
D) all of these

Question 4

A directed question leads the speaker to a desired response.

Accepted Answer

A) True 
 B)False

Question 5

The listening barrier "detouring" is closely related to ______.

Accepted Answer

A) travel distances 
B) the speaker's movements 
C) bias 
D) getting lost 
A) travel distances 
B) the speaker's movements 
C) bias 
D) getting lost

Question 6

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Accepted Answer

A) True 
 B)False

Question 7

Which technique induces a macro listening climate?

Accepted Answer

A) note taking 
B) leaning toward a speaker 
C) walking around 
D) rephrasing the speaker's words 
A) note taking 
B) leaning toward a speaker 
C) walking around 
D) rephrasing the speaker's words

Question 8

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Accepted Answer

A) up to down 
B) vertical to horizontal 
C) narrow to wide 
D) formal to informal 
A) up to down 
B) vertical to horizontal 
C) narrow to wide 
D) formal to informal

Question 10

Most Americans speak at a rate of about ______ words per minute.

Accepted Answer

A) 125 
B) 150 
C) 65 
D) 70 
A) 125 
B) 150 
C) 65 
D) 70

The main benefit of paraphrasing as a listening strategy is that it ______.

A listener who takes notes indicates both the message and the speaker are boring.

The key advantage of taking notes is that it helps the listener to ______.

A directed question leads the speaker to a desired response.

The listening barrier "detouring" is closely related to ______.

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Which technique induces a macro listening climate?

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Most Americans speak at a rate of about ______ words per minute.

Communicating in Contemporary Organizations

Understanding the Managerial Communication Process

Communicating With Technology

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters

Exam 10: Listening

The main benefit of paraphrasing as a listening strategy is that it ______.

A listener who takes notes indicates both the message and the speaker are boring.

The key advantage of taking notes is that it helps the listener to ______.

A directed question leads the speaker to a desired response.

The listening barrier "detouring" is closely related to ______.

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Which technique induces a macro listening climate?

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Most Americans speak at a rate of about ______ words per minute.

Communicating in Contemporary Organizations

Understanding the Managerial Communication Process

Communicating With Technology

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters