Question 1

The importance of managerial skills is exemplified by which of the following statements?

Accepted Answer

A) Obtaining high performance from people in the organization is easy because of the authority managers will continue to have over knowledge workers. 
B) Upper-level managers need technical skills to manage supervisory personnel. 
C) Supervisory level managers have the most contact with the top-level managers. 
D) Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E) Interpersonal skills are important throughout a manager's career,at every level of management. 
A) Obtaining high performance from people in the organization is easy because of the authority managers will continue to have over knowledge workers. 
B) Upper-level managers need technical skills to manage supervisory personnel. 
C) Supervisory level managers have the most contact with the top-level managers. 
D) Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E) Interpersonal skills are important throughout a manager's career,at every level of management. E

Question 2

Which of the following statements about the Internet is true?

Accepted Answer

A) The Internet always makes things easier. 
B) The Internet drives down costs. 
C) The Internet's only impact is on business as a whole. 
D) All email messages are emergencies. 
E) People connected to the Internet should respond to email messages immediately. 
A) The Internet always makes things easier. 
B) The Internet drives down costs. 
C) The Internet's only impact is on business as a whole. 
D) All email messages are emergencies. 
E) People connected to the Internet should respond to email messages immediately. B

Question 3

__________ means giving customers what they want or need,when they want it.

Accepted Answer

A) Service 
B) Quality 
C) Innovation 
D) Speed 
E) Competitiveness 
A) Service 
B) Quality 
C) Innovation 
D) Speed 
E) Competitiveness A

Question 4

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Accepted Answer

A) Operational managers 
B) Functional managers 
C) Activities managers 
D) Strategic managers 
E) Tactical managers 
A) Operational managers 
B) Functional managers 
C) Activities managers 
D) Strategic managers 
E) Tactical managers

Question 5

Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create change?

Accepted Answer

A) Leader 
B) Figurehead 
C) Entrepreneur 
D) Resource allocator 
E) Monitor 
A) Leader 
B) Figurehead 
C) Entrepreneur 
D) Resource allocator 
E) Monitor

Question 6

Which of the following is one of the key elements that make the current business landscape different from the past?

Accepted Answer

A) Diversity 
B) Collaboration across organizational boundaries 
C) Quality 
D) Cost competitiveness 
E) Speed 
A) Diversity 
B) Collaboration across organizational boundaries 
C) Quality 
D) Cost competitiveness 
E) Speed

Question 7

Which of the following represent skills that managers need?

Accepted Answer

A) Interpersonal & communication,conceptual & decision,and professional 
B) Technical,interpersonal & communication and conceptual & decision 
C) Professional,technical,and interpersonal & communication 
D) Conceptual & decision,professional and technical 
E) Professional,technical,and conceptual & decision 
A) Interpersonal & communication,conceptual & decision,and professional 
B) Technical,interpersonal & communication and conceptual & decision 
C) Professional,technical,and interpersonal & communication 
D) Conceptual & decision,professional and technical 
E) Professional,technical,and conceptual & decision

Question 8

Management is the process of working with people and resources to make profit at all costs.

Accepted Answer

A) True 
 B)False

Question 9

Scenario B. Suppose you are interviewing the CEO of a large company. The CEO is telling you about his/her job as a manager and how he/she spends time. Using the descriptions below, which function of management is the CEO most likely describing in each of the examples?
-"Recently,I spent a great deal of time looking at how to define jobs and group jobs together to most efficiently utilize the employees in those jobs.Other times,my focus is more towards financial resources."

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) Decision making 
A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) Decision making

Question 10

Using personal technology such as a BlackBerry,means that you must be available all of the time to do the best job possible.

Accepted Answer

A) True 
 B)False

Question 11

Successful CEO's know that the change from a local to a global marketplace is

Accepted Answer

A) irrelevant to today's business environment. 
B) irreversible. 
C) unchanging. 
D) slowing. 
E) no different than it has been over the last three decades. 
A) irrelevant to today's business environment. 
B) irreversible. 
C) unchanging. 
D) slowing. 
E) no different than it has been over the last three decades.

Question 12

Planning in the new business environment can also be described as

Accepted Answer

A) creating conditions so that people and things work together to achieve maximum success. 
B) delivering strategic value. 
C) stimulating people to be high performers. 
D) monitoring performance and implementing needed changes. 
E) motivating workers to do their jobs effectively. 
A) creating conditions so that people and things work together to achieve maximum success. 
B) delivering strategic value. 
C) stimulating people to be high performers. 
D) monitoring performance and implementing needed changes. 
E) motivating workers to do their jobs effectively.

Question 13

Briefly describe each of the four key management functions.

Accepted Answer

The answer of Briefly describe each of the four key...

Question 14

Managing for competitive advantage includes delivering innovation,quality,service,speed,and cost competitiveness.

Accepted Answer

A) True 
 B)False

Question 15

In managing your career,it is important to know that now,more than ever individuals will be accountable for their actions and for results.

Accepted Answer

A) True 
 B)False

Question 16

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

Accepted Answer

A) conceptual and decision 
B) informational 
C) technical 
D) professional 
E) negotiation 
A) conceptual and decision 
B) informational 
C) technical 
D) professional 
E) negotiation

Question 17

Scenario B. Suppose you are interviewing the CEO of a large company. The CEO is telling you about his/her job as a manager and how he/she spends time. Using the descriptions below, which function of management is the CEO most likely describing in each of the examples?
-"Every six months or so my senior management team and I meet to discuss the goals that will be achieved over the next year,three years,and beyond.We then make sure we are clear on who will take responsibility to see that the appropriate actions are undertaken to achieve our goals within the time frame we set."

Accepted Answer

A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) Decision making 
A) Planning 
B) Organizing 
C) Leading 
D) Controlling 
E) Decision making

Question 18

Tactical managers are often referred to as

Accepted Answer

A) center managers. 
B) middle-level managers. 
C) lower-level managers. 
D) operational managers. 
E) upper-middle managers. 
A) center managers. 
B) middle-level managers. 
C) lower-level managers. 
D) operational managers. 
E) upper-middle managers.

Question 19

As one of the key management functions,leading focuses on a manager's efforts to

Accepted Answer

A) mobilize people to contribute their ideas. 
B) build organizations that are flexible and adaptive. 
C) make sure goals are met. 
D) identify opportunities for sustainable advantage. 
E) build a dynamic organization. 
A) mobilize people to contribute their ideas. 
B) build organizations that are flexible and adaptive. 
C) make sure goals are met. 
D) identify opportunities for sustainable advantage. 
E) build a dynamic organization.

Question 20

A manager's ability to stimulate people to be high performers is referred to as

Accepted Answer

A) planning. 
B) organizing. 
C) leading. 
D) controlling. 
E) monitoring. 
A) planning. 
B) organizing. 
C) leading. 
D) controlling. 
E) monitoring.

The importance of managerial skills is exemplified by which of the following statements?

Which of the following statements about the Internet is true?

__________ means giving customers what they want or need,when they want it.

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create change?

Which of the following is one of the key elements that make the current business landscape different from the past?

Which of the following represent skills that managers need?

Management is the process of working with people and resources to make profit at all costs.

Using personal technology such as a BlackBerry,means that you must be available all of the time to do the best job possible.

Successful CEO's know that the change from a local to a global marketplace is

Planning in the new business environment can also be described as

Briefly describe each of the four key management functions.

Managing for competitive advantage includes delivering innovation,quality,service,speed,and cost competitiveness.

In managing your career,it is important to know that now,more than ever individuals will be accountable for their actions and for results.

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

Tactical managers are often referred to as

As one of the key management functions,leading focuses on a manager's efforts to

A manager's ability to stimulate people to be high performers is referred to as

The External Environment and Organizational Culture

Managerial Decision Making

Planning and Strategic Management

Ethics and Corporate Responsibility

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Team-Work

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Managing Change

Filters

Exam 1: Managing

The importance of managerial skills is exemplified by which of the following statements?

Which of the following statements about the Internet is true?

__________ means giving customers what they want or need,when they want it.

Which type of manager has responsibility for translating the general goals and plans developed for an organization into more specific activities?

Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create change?

Which of the following is one of the key elements that make the current business landscape different from the past?

Which of the following represent skills that managers need?

Management is the process of working with people and resources to make profit at all costs.

Using personal technology such as a BlackBerry,means that you must be available all of the time to do the best job possible.

Successful CEO's know that the change from a local to a global marketplace is

Planning in the new business environment can also be described as

Briefly describe each of the four key management functions.

Managing for competitive advantage includes delivering innovation,quality,service,speed,and cost competitiveness.

In managing your career,it is important to know that now,more than ever individuals will be accountable for their actions and for results.

Managers will utilize _____________ skills with increasing frequency as they rise within an organization.

Tactical managers are often referred to as

As one of the key management functions,leading focuses on a manager's efforts to

A manager's ability to stimulate people to be high performers is referred to as

The External Environment and Organizational Culture

Managerial Decision Making

Planning and Strategic Management

Ethics and Corporate Responsibility

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Team-Work

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Managing Change

Filters