Question 1

A multicultural workforce can provide a company with greater knowledge of the preferences and consuming habits in this diverse marketplace.

Accepted Answer

A) True 
 B)False  True

Question 2

Workers today,both women and men,are trying to achieve a balance between career and family.

Accepted Answer

A) True 
 B)False  True

Question 3

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the

Accepted Answer

A) black box. 
B) glass ceiling. 
C) job barrier. 
D) job ceiling. 
E) invisible barrier. 
A) black box. 
B) glass ceiling. 
C) job barrier. 
D) job ceiling. 
E) invisible barrier. B

Question 4

Beau Shaffer,as part of his recent promotion,attended a seminar that focused on listening skills and how to give and receive feedback effectively.As part of the training,Beau actually practiced these skills with other managers and employees,many with diverse backgrounds.Beau found the seminar to be very helpful at pointing out the different approaches preferred by people from different backgrounds.This type of instruction is common in diversity training and is referred to as

Accepted Answer

A) skills training. 
B) skill building. 
C) awareness training. 
D) awareness building. 
E) developmental training. 
A) skills training. 
B) skill building. 
C) awareness training. 
D) awareness building. 
E) developmental training.

Question 5

Black,Asian,and Hispanic workers hold approximately what percent of jobs in the United States?

Accepted Answer

A) 10 
B) 25 
C) 40 
D) 60 
E) Less than 5 
A) 10 
B) 25 
C) 40 
D) 60 
E) Less than 5

Question 6

Scenario B. Your company has introduced a new program called "Stay to Move". It has several different components:
1. Your company operates in a rural area where there are very few young employees. The company has set up regular meetings for young employees new to this rural area to exchange information about activities in the area, housing options and simply to meet each other.
2. Since many of the older residents of the area are retired managers from your company, a component of the program includes assigning the older retired managers to help the younger managers meet people in the organization and get advice on managing their careers.
3. Since the younger employees like to take time off and travel, the company has introduced a flexible work system so that the young managers may work more hours each day and leave after they have completed their work for the week. This allows them more travel time for long weekends.

-Component 1,as described above is an example of

Accepted Answer

A) career displacement. 
B) support groups. 
C) accountability. 
D) alternative work arrangements. 
E) mentoring. 
A) career displacement. 
B) support groups. 
C) accountability. 
D) alternative work arrangements. 
E) mentoring.

Question 7

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender,racial or cultural backgrounds is a

Accepted Answer

A) monolithic organization. 
B) structured organization. 
C) pluralistic organization. 
D) multicultural organization. 
E) diverse organization. 
A) monolithic organization. 
B) structured organization. 
C) pluralistic organization. 
D) multicultural organization. 
E) diverse organization.

Question 8

Define workforce diversity.What does "managing diversity" mean?

Accepted Answer

Workforce diversity refers to the variet

Question 9

A study by the Department of Labor's Glass Ceiling Institute showed that the stock performance of firms that were high performers on diversity-related goals were ______________ that of other firms.

Accepted Answer

A) over twice as high as 
B) actually lower than 
C) no higher than 
D) approximately 7 times higher than 
E) over 20 times higher than 
A) over twice as high as 
B) actually lower than 
C) no higher than 
D) approximately 7 times higher than 
E) over 20 times higher than

Question 10

Identifying and reducing hidden biases toward minority groups are the basic goals behind

Accepted Answer

A) skills enhancement. 
B) diversity training. 
C) skills training. 
D) mentoring. 
E) organizational assessment. 
A) skills enhancement. 
B) diversity training. 
C) skills training. 
D) mentoring. 
E) organizational assessment.

Question 11

A shift in worker values toward personal time,quality of life,self-fulfillment and family is occurring among

Accepted Answer

A) men. 
B) women. 
C) women and men. 
D) minorities. 
E) women and minorities. 
A) men. 
B) women. 
C) women and men. 
D) minorities. 
E) women and minorities.

Question 12

Integrating diversity into a corporate mission statement,providing adequate funding toward diversity efforts and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Accepted Answer

A) top management commitment toward managing diversity. 
B) an attempt to gaining consumer preference toward your firm. 
C) an attempt to retain diverse employees. 
D) a positive organizational assessment figures. 
E) an assessment of diversity goals. 
A) top management commitment toward managing diversity. 
B) an attempt to gaining consumer preference toward your firm. 
C) an attempt to retain diverse employees. 
D) a positive organizational assessment figures. 
E) an assessment of diversity goals.

Question 13

Give a brief history of diversity in the United States.

Accepted Answer

The answer of Give a brief history of diversity in...

Question 14

Which of the following most likely demonstrates top management support and commitment to managing diversity?

Accepted Answer

A) Affirmative action programs to recruit minority members 
B) Integration of corporate facilities (i.e.disabled access) 
C) Establishment of support groups 
D) Linking management compensation to diversity efforts 
E) Adhering to all civil rights legislation 
A) Affirmative action programs to recruit minority members 
B) Integration of corporate facilities (i.e.disabled access) 
C) Establishment of support groups 
D) Linking management compensation to diversity efforts 
E) Adhering to all civil rights legislation

Question 15

Which of the following is likely to be part of an awareness training program in the management of diversity?

Accepted Answer

A) Enhancing understanding of financial goals 
B) Training in the importance of flexible scheduling 
C) Teaching the unofficial rules or cultural values of the organization 
D) Training for conflict management 
E) Teaching active listening,coaching and feedback skills 
A) Enhancing understanding of financial goals 
B) Training in the importance of flexible scheduling 
C) Teaching the unofficial rules or cultural values of the organization 
D) Training for conflict management 
E) Teaching active listening,coaching and feedback skills

Question 16

Which of the following is a strength of communication between diverse parties?

Accepted Answer

A) Understanding 
B) Accuracy 
C) Efficiency 
D) Different points of view 
E) Speed 
A) Understanding 
B) Accuracy 
C) Efficiency 
D) Different points of view 
E) Speed

Question 17

Today,entry-level workers for some positions are in short supply.

Accepted Answer

A) True 
 B)False

Question 18

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Accepted Answer

A) True 
 B)False

Question 19

Just _____ women are CEO's of Fortune 500 companies.

Accepted Answer

A) 12 
B) 19 
C) 27 
D) 39 
E) 72 
A) 12 
B) 19 
C) 27 
D) 39 
E) 72

Question 20

One of every four married women in two-income households earns more than her husband does.

Accepted Answer

A) True 
 B)False

A multicultural workforce can provide a company with greater knowledge of the preferences and consuming habits in this diverse marketplace.

Workers today,both women and men,are trying to achieve a balance between career and family.

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the

Black,Asian,and Hispanic workers hold approximately what percent of jobs in the United States?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender,racial or cultural backgrounds is a

Define workforce diversity.What does "managing diversity" mean?

A study by the Department of Labor's Glass Ceiling Institute showed that the stock performance of firms that were high performers on diversity-related goals were ______________ that of other firms.

Identifying and reducing hidden biases toward minority groups are the basic goals behind

A shift in worker values toward personal time,quality of life,self-fulfillment and family is occurring among

Integrating diversity into a corporate mission statement,providing adequate funding toward diversity efforts and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Give a brief history of diversity in the United States.

Which of the following most likely demonstrates top management support and commitment to managing diversity?

Which of the following is likely to be part of an awareness training program in the management of diversity?

Which of the following is a strength of communication between diverse parties?

Today,entry-level workers for some positions are in short supply.

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Just _____ women are CEO's of Fortune 500 companies.

One of every four married women in two-income households earns more than her husband does.

Managing

The External Environment and Organizational Culture

Managerial Decision Making

Planning and Strategic Management

Ethics and Corporate Responsibility

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Team-Work

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Managing Change

Filters

Exam 11: Managing the Diverse Workforce

A multicultural workforce can provide a company with greater knowledge of the preferences and consuming habits in this diverse marketplace.

Workers today,both women and men,are trying to achieve a balance between career and family.

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the

Black,Asian,and Hispanic workers hold approximately what percent of jobs in the United States?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender,racial or cultural backgrounds is a

Define workforce diversity.What does "managing diversity" mean?

A study by the Department of Labor's Glass Ceiling Institute showed that the stock performance of firms that were high performers on diversity-related goals were ______________ that of other firms.

Identifying and reducing hidden biases toward minority groups are the basic goals behind

A shift in worker values toward personal time,quality of life,self-fulfillment and family is occurring among

Integrating diversity into a corporate mission statement,providing adequate funding toward diversity efforts and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Give a brief history of diversity in the United States.

Which of the following most likely demonstrates top management support and commitment to managing diversity?

Which of the following is likely to be part of an awareness training program in the management of diversity?

Which of the following is a strength of communication between diverse parties?

Today,entry-level workers for some positions are in short supply.

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Just _____ women are CEO's of Fortune 500 companies.

One of every four married women in two-income households earns more than her husband does.

Managing

The External Environment and Organizational Culture

Managerial Decision Making

Planning and Strategic Management

Ethics and Corporate Responsibility

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Team-Work

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Managing Change

Filters