Exam 17: Introducing Social Media

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According to a research piece from Forrester Research, a defining characteristic of a collector is that he/she:

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_____ is the term used by tweeters to describe what people are talking, or tweeting, about on Twitter.

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The hardest part about advertising in social media platforms is that any displeasure from the receiver of the advertising can be broadcast to his or her entire network.

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According to a research piece from Forrester Research, a defining characteristic of a critic is that he/she:

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Tags are used in every form of social media as a way to organize the information.

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Social media are one-size-fits-all marketing tools.

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Social media platforms are tools that amplify word of mouth (WOM) and make it measurable.

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_____ is best defined as the platform that includes any Web- or mobile-based technology that is used for interactive communication between groups, communities, companies, and individuals.

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Explain word of mouth (WOM) as a form of brand communication.

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Which of the following would prove to be most efficient in enabling brands to aggregate all of the consumer commentary, positive, negative or otherwise, into a user-friendly dashboard with robust analytics and trend analysis of how conversations are growing and sentiment is changing over time?

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What is the new element that social media brings into advertising and marketing?

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Blogs are not opinionated in nature.

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Which of the following is a tool that makes the fragmentation of social media easy to manage?

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According to a research piece from Forrester Research, a defining characteristic of conversationalists is that they are typically involved in:

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_____ is an industry term that refers to the ability of a site to maintain a repeat audience.

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Social ads are more expensive than search ads.

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The similarity between blogs and microblogs is that:

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Explain marketing research online communities (MROCs) with a suitable example.

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Which of the following is most likely to be the reason behind the inability of advertisers to take advantage of the feedback mechanism provided by social media?

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The company Fastest Link First provides an online platform where people can get together and share their business ideas with one another. On the basis of this information, it would be most accurate to say that this platform is an example of a(n):

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