Exam 2: Decision and Processes: Value Driven Business

Artificial intelligence simulates ______________ intelligence such as the ability to reason and learn.

Which of the following key terms represents the types of decisions made at the operational, managerial, and strategic levels of a company?

Todd Haitz is the marketing manager for the National Basketball Association.Todd analyzes and tracks his marketing campaigns to determine the best success rate per project for increasing ticket sales.Todd uses an internal KPI to track his marketing campaign success.Which of the following would be an internal KPI Todd would use to track his marketing campaigns?

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

The primary goal of an As-Is process model is to simplify, eliminate, and improve the To-Be processes.

What do usability effectiveness MIS metrics measure?

Which of the following processes focuses on the entire customer order process and operates across functional departments?

When evaluating the five steps in the order-to-delivery business process, step one includes creating a campaign and checking inventory, which are both part of the sales function.

What is drill-down capability?

What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

The ______________-facing processes are also called front-office processes that result in a product or service received by an external customer.

Review the following list of key terms and determine which one typically occurs during operational business process improvement.

Which of the following represents the three different levels of a company pyramid from the top to the bottom?

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team.Today, Jerry is analyzing his data by looking at details, and details of details, of information.Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?

What-if analysis checks the impact of a __________ in an assumption on the proposed solution.

According to Peter Drucker, what are managers who do things right addressing?

What are various commercial applications of artificial intelligence?

Decision support systems, or DSSs, model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.Which of the following does not represent an example of a DSS in business?

A ________________ lane layout arranges the steps of a business process into a set of rows depicting the various elements.