Exam 2: Decision and Processes: Value Driven Business

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When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?

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The typical structure of a business organization is similar to a pyramid and consists, from top to bottom, of strategic, managerial, and _______________ levels.

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What types of business decisions would an EIS use AI for?

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The local florist in town is Cheryl Steffan, who has been in business for more than 20 years.Recently, Cheryl has noticed several complaints about delivery errors.Cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking.Cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness.What method did Cheryl follow to solve her delivery issues?

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Bob Silver loves playing a game called World of Warcraft, where he has the capability to create his own character and even his own life-like environment.Which AI system would you use to categorize World of Warcraft?

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Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

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The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables.What form of processes do these represent?

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When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

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Benchmarks are baseline values the system seeks to attain.

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What is the primary goal of the As-Is process model?

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Business process reengineering is the analysis and _________ of workflow within and between enterprises.

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What is a graphical display of patterns and complex relationships in large amounts of data?

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What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

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Which industry has been relying on neural network technology for more than two decades?

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The ______________ level of a business structure is where employees develop, control, and maintain core business activities required to run the day-to-day activities.

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Strategic planning is a customer-facing business process.

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Which of the following represents the structure of a typical organization?

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______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

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Data collection, solution generation, and solution implementation are all concepts associated with the _________________.

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Which of the following represents the four main steps in the business process reengineering?

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