Question 1

Employers that have adopted on-site child care report decreased turnover, decreased absenteeism, and improved morale.

Accepted Answer

A) True 
 B)False

Question 2

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive working environment, it is known as

Accepted Answer

A)  Quid pro quo harassment. 
B)  Job evaluation. 
C)  Performance reciprocity. 
D)  Hostile environment. 
E)  Glass ceiling. 
A)  Quid pro quo harassment. 
B)  Job evaluation. 
C)  Performance reciprocity. 
D)  Hostile environment. 
E)  Glass ceiling.

Question 3

Women currently make up about _____ percent of the workforce.

Accepted Answer

A)  27 
B)  37 
C)  47 
D)  57 
E)  67 
A)  27 
B)  37 
C)  47 
D)  57 
E)  67

Question 4

Explain the different types of organizations that result from prevailing assumptions about people and their differences. Compare and contrast how minorities are treated in each.

Accepted Answer

There are several different types of org

Question 5

The term hostile environment refers to the invisible barrier that makes it difficult for women and minorities to rise above a certain level in the organization.

Accepted Answer

A) True 
 B)False

Question 6

Awareness building is designed to

Accepted Answer

A)  Increase awareness of the problems involved in employing minorities. 
B)  Increase awareness of the skills of minority employees. 
C)  Increase awareness of the meaning and importance of valuing diversity. 
D)  Point out the deficiencies of individual managers. 
E)  Do all of these. 
A)  Increase awareness of the problems involved in employing minorities. 
B)  Increase awareness of the skills of minority employees. 
C)  Increase awareness of the meaning and importance of valuing diversity. 
D)  Point out the deficiencies of individual managers. 
E)  Do all of these.

Question 7

Which of the following is a way in which an organization may attain competitive advantage through diversity?

Accepted Answer

A)  Promoting better perspective on a differentiated market. 
B)  Helping attract and retain motivated employees. 
C)  Increasing ability to leverage creativity and innovation. 
D)  Enhancing organizational flexibility. 
E)  All of these. 
A)  Promoting better perspective on a differentiated market. 
B)  Helping attract and retain motivated employees. 
C)  Increasing ability to leverage creativity and innovation. 
D)  Enhancing organizational flexibility. 
E)  All of these.

Question 8

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Accepted Answer

A)  Lower cohesiveness. 
B)  Communication problems. 
C)  Mistrust and tension. 
D)  Stereotyping. 
E)  All of these are challenges faced by organizations when managing a diverse workforce. 
A)  Lower cohesiveness. 
B)  Communication problems. 
C)  Mistrust and tension. 
D)  Stereotyping. 
E)  All of these are challenges faced by organizations when managing a diverse workforce.

Question 9

An organization that has very little cultural integration of diverse workers

Accepted Answer

A)  Is a monolithic organization. 
B)  Is a multicultural organization. 
C)  Employs women, minorities, and other groups that differ from the majority population. 
D)  Is a pluralistic organization. 
E)  Is a monopolistic organization. 
A)  Is a monolithic organization. 
B)  Is a multicultural organization. 
C)  Employs women, minorities, and other groups that differ from the majority population. 
D)  Is a pluralistic organization. 
E)  Is a monopolistic organization.

Question 10

Managing diversity is

Accepted Answer

A)  Recognizing the characteristics common to specific groups of employees. 
B)  Dealing with employees as individuals. 
C)  Supporting and nurturing employee differences to the organization's advantage. 
D)  Using employee differences to the organization's advantage. 
E)  All of these. 
A)  Recognizing the characteristics common to specific groups of employees. 
B)  Dealing with employees as individuals. 
C)  Supporting and nurturing employee differences to the organization's advantage. 
D)  Using employee differences to the organization's advantage. 
E)  All of these.

Question 11

What are some of the tools used to attract and retain a diverse group of qualified employees? Why are they necessary or desirable?

Accepted Answer

Some of the tools used to attract and re

Question 12

Integrating diversity into a corporate mission statement, providing adequate funding for diversity efforts, and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Accepted Answer

A)  Top management commitment toward managing diversity. 
B)  An attempt to gain consumer preference for your firm. 
C)  An attempt to measure diverse employee retention. 
D)  A positive organizational assessment. 
E)  An assessment of diversity goals. 
A)  Top management commitment toward managing diversity. 
B)  An attempt to gain consumer preference for your firm. 
C)  An attempt to measure diverse employee retention. 
D)  A positive organizational assessment. 
E)  An assessment of diversity goals.

Question 13

Typically the two components of diversity training are

Accepted Answer

A)  Skill building and skill training. 
B)  Skill training and skills assessment. 
C)  Skills assessment and awareness training. 
D)  Awareness building and skill building. 
E)  Skill training and diversity assessment. 
A)  Skill building and skill training. 
B)  Skill training and skills assessment. 
C)  Skills assessment and awareness training. 
D)  Awareness building and skill building. 
E)  Skill training and diversity assessment.

Question 14

Two out of three companies said they had broadened their diversity programs recently as a result of

Accepted Answer

A)  Affirmative action. 
B)  Potential or actual discrimination lawsuits. 
C)  Globalization. 
D)  Relaxed restriction. 
E)  Decreased cultural distinctions. 
A)  Affirmative action. 
B)  Potential or actual discrimination lawsuits. 
C)  Globalization. 
D)  Relaxed restriction. 
E)  Decreased cultural distinctions.

Question 15

Component 2, as described here, is an example of

Accepted Answer

A)  Career displacement. 
B)  Support groups. 
C)  Accountability. 
D)  Alternative work arrangements. 
E)  Mentoring. 
A)  Career displacement. 
B)  Support groups. 
C)  Accountability. 
D)  Alternative work arrangements. 
E)  Mentoring.

Question 16

Managing diversity means treating all people equally, meaning exactly the same.

Accepted Answer

A) True 
 B)False

Question 17

Effectively managing a diverse workforce requires overcoming challenges such as unexamined assumptions, lower cohesiveness, and communication problems.

Accepted Answer

A) True 
 B)False

Question 18

The human resources director at Clear Eyes was instructed to provide data on the number of minorities working there, their positions within the company, and the date that each was hired. It would appear that top management wants to

Accepted Answer

A)  Gain the support of top management for diversity. 
B)  Supply diversity data to government agencies. 
C)  Conduct an organizational assessment. 
D)  Develop their minority employees. 
E)  Provide awareness training to the human resources department. 
A)  Gain the support of top management for diversity. 
B)  Supply diversity data to government agencies. 
C)  Conduct an organizational assessment. 
D)  Develop their minority employees. 
E)  Provide awareness training to the human resources department.

Question 19

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is

Accepted Answer

A)  Lower cohesiveness. 
B)  Communication problems. 
C)  Tension. 
D)  Stereotyping. 
E)  Mistrust. 
A)  Lower cohesiveness. 
B)  Communication problems. 
C)  Tension. 
D)  Stereotyping. 
E)  Mistrust.

Question 20

Cohesiveness refers to how tightly knit a group is and how much they act in mutually agreed-upon ways.

Accepted Answer

A) True 
 B)False

Employers that have adopted on-site child care report decreased turnover, decreased absenteeism, and improved morale.

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive working environment, it is known as

Women currently make up about _____ percent of the workforce.

Explain the different types of organizations that result from prevailing assumptions about people and their differences. Compare and contrast how minorities are treated in each.

The term hostile environment refers to the invisible barrier that makes it difficult for women and minorities to rise above a certain level in the organization.

Awareness building is designed to

Which of the following is a way in which an organization may attain competitive advantage through diversity?

Which of the following is a challenge faced by organizations when managing a diverse workforce?

An organization that has very little cultural integration of diverse workers

Managing diversity is

What are some of the tools used to attract and retain a diverse group of qualified employees? Why are they necessary or desirable?

Integrating diversity into a corporate mission statement, providing adequate funding for diversity efforts, and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Typically the two components of diversity training are

Two out of three companies said they had broadened their diversity programs recently as a result of

Component 2, as described here, is an example of

Managing diversity means treating all people equally, meaning exactly the same.

Effectively managing a diverse workforce requires overcoming challenges such as unexamined assumptions, lower cohesiveness, and communication problems.

The human resources director at Clear Eyes was instructed to provide data on the number of minorities working there, their positions within the company, and the date that each was hired. It would appear that top management wants to

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is

Cohesiveness refers to how tightly knit a group is and how much they act in mutually agreed-upon ways.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Employers that have adopted on-site child care report decreased turnover, decreased absenteeism, and improved morale.

When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive working environment, it is known as

Women currently make up about _____ percent of the workforce.

Explain the different types of organizations that result from prevailing assumptions about people and their differences. Compare and contrast how minorities are treated in each.

The term hostile environment refers to the invisible barrier that makes it difficult for women and minorities to rise above a certain level in the organization.

Awareness building is designed to

Which of the following is a way in which an organization may attain competitive advantage through diversity?

Which of the following is a challenge faced by organizations when managing a diverse workforce?

An organization that has very little cultural integration of diverse workers

Managing diversity is

What are some of the tools used to attract and retain a diverse group of qualified employees? Why are they necessary or desirable?

Integrating diversity into a corporate mission statement, providing adequate funding for diversity efforts, and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate

Typically the two components of diversity training are

Two out of three companies said they had broadened their diversity programs recently as a result of

Component 2, as described here, is an example of

Managing diversity means treating all people equally, meaning exactly the same.

Effectively managing a diverse workforce requires overcoming challenges such as unexamined assumptions, lower cohesiveness, and communication problems.

The human resources director at Clear Eyes was instructed to provide data on the number of minorities working there, their positions within the company, and the date that each was hired. It would appear that top management wants to

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is

Cohesiveness refers to how tightly knit a group is and how much they act in mutually agreed-upon ways.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters