Question 1

Which of the following is one of the top five approaches for more fully utilizing older employees?

Accepted Answer

A)  Benefit packages targeted to older employees. 
B)  Part-time work arrangements. 
C)  Skill training for older employees. 
D)  Educating managers in ways to utilize older workers. 
E)  All of these are in the top five approaches. 
A)  Benefit packages targeted to older employees. 
B)  Part-time work arrangements. 
C)  Skill training for older employees. 
D)  Educating managers in ways to utilize older workers. 
E)  All of these are in the top five approaches.

Question 2

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a

Accepted Answer

A)  Monolithic organization. 
B)  Structured organization. 
C)  Pluralistic organization. 
D)  Multicultural organization. 
E)  Diverse organization. 
A)  Monolithic organization. 
B)  Structured organization. 
C)  Pluralistic organization. 
D)  Multicultural organization. 
E)  Diverse organization.

Question 3

Which of the following is a strength of communication between diverse parties?

Accepted Answer

A)  Understanding. 
B)  Accuracy. 
C)  Efficiency. 
D)  Different points of view. 
E)  Speed. 
A)  Understanding. 
B)  Accuracy. 
C)  Efficiency. 
D)  Different points of view. 
E)  Speed.

Question 4

Define workforce diversity. What does "managing diversity" mean?

Accepted Answer

Workforce diversity refers to the variet

Question 5

The rise in the weight of the average U.S. worker may raise disability concerns.

Accepted Answer

A) True 
 B)False

Question 6

If Carmela and Penny were men, which of the following statements would be true?

Accepted Answer

A)  No sexual harassment could have occurred. 
B)  Sexual harassment would have occurred because the standard applies to male-on-male harassment. 
C)  The company would not be liable for harassment because "boys will be boys." 
D)  The male in Carmela's situation would have been harassed but not the one in Penny's. 
E)  There is not enough information to assess this situation. 
A)  No sexual harassment could have occurred. 
B)  Sexual harassment would have occurred because the standard applies to male-on-male harassment. 
C)  The company would not be liable for harassment because "boys will be boys." 
D)  The male in Carmela's situation would have been harassed but not the one in Penny's. 
E)  There is not enough information to assess this situation.

Question 7

Which of the following most likely demonstrates top management support and commitment to managing diversity?

Accepted Answer

A)  Affirmative action programs to recruit minority members. 
B)  Integration of corporate facilities (i.e., disabled access). 
C)  Establishment of support groups. 
D)  Linking management compensation to diversity efforts. 
E)  Adhering to all civil rights legislation. 
A)  Affirmative action programs to recruit minority members. 
B)  Integration of corporate facilities (i.e., disabled access). 
C)  Establishment of support groups. 
D)  Linking management compensation to diversity efforts. 
E)  Adhering to all civil rights legislation.

Question 8

In multicultural organizations, diversity not only exists but is valued.

Accepted Answer

A) True 
 B)False

Question 9

________ is a challenge of a diversified workforce.

Accepted Answer

A)  Lowered organizational flexibility 
B)  Decreased ability to respond to consumer preferences 
C)  Increased communication difficulty 
D)  Enhanced cohesiveness 
E)  A higher incidence of emotional outbursts 
A)  Lowered organizational flexibility 
B)  Decreased ability to respond to consumer preferences 
C)  Increased communication difficulty 
D)  Enhanced cohesiveness 
E)  A higher incidence of emotional outbursts

Question 10

A physical or mental impairment that substantially limits one or more major life activities is referred to as a

Accepted Answer

A)  Physical defect. 
B)  Personality disorder. 
C)  Corporeal impairment. 
D)  Disability. 
E)  Physical deficiency. 
A)  Physical defect. 
B)  Personality disorder. 
C)  Corporeal impairment. 
D)  Disability. 
E)  Physical deficiency.

Question 11

According to U.S. government statistics, _______ percent of the working-age civilian population has a disability.

Accepted Answer

A)  4 
B)  7 
C)  10 
D)  17 
E)  25 
A)  4 
B)  7 
C)  10 
D)  17 
E)  25

Question 12

According to the Americans with Disabilities Act, a disability is defined as

Accepted Answer

A)  A physical impairment that precludes someone from working. 
B)  A disabling condition that results in a lower life expectancy. 
C)  A physical or mental impairment that substantially limits a major life activity. 
D)  Any loss of limb or of one of the major senses of hearing, sight, touch, taste, smell. 
E)  Contraction of a disease that is contagious or epidemic. 
A)  A physical impairment that precludes someone from working. 
B)  A disabling condition that results in a lower life expectancy. 
C)  A physical or mental impairment that substantially limits a major life activity. 
D)  Any loss of limb or of one of the major senses of hearing, sight, touch, taste, smell. 
E)  Contraction of a disease that is contagious or epidemic.

Question 13

Work team diversity promotes creativity and innovation because people with different backgrounds

Accepted Answer

A)  Value creativity and innovation. 
B)  Require creative efforts to bring out their productivity. 
C)  Hold different perspectives on issues. 
D)  Are more homogeneous. 
E)  Increase the likelihood of groupthink. 
A)  Value creativity and innovation. 
B)  Require creative efforts to bring out their productivity. 
C)  Hold different perspectives on issues. 
D)  Are more homogeneous. 
E)  Increase the likelihood of groupthink.

Question 14

The assumption that there is "only one way" and that no other way of living should be recognized illustrates which diversity assumption?

Accepted Answer

A)  Homogeneity. 
B)  Similarity. 
C)  Parochialism. 
D)  Ethnocentrism. 
E)  Heterogeneity. 
A)  Homogeneity. 
B)  Similarity. 
C)  Parochialism. 
D)  Ethnocentrism. 
E)  Heterogeneity.

Question 15

Women make up about 47 percent of the workforce.

Accepted Answer

A) True 
 B)False

Question 16

The glass ceiling is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.

Accepted Answer

A) True 
 B)False

Question 17

Conduct of a sexual nature that has negative consequences for employment is known as

Accepted Answer

A)  Pornography. 
B)  Lewd behavior. 
C)  Suggestive activity. 
D)  Sexual harassment. 
E)  Gender harassment. 
A)  Pornography. 
B)  Lewd behavior. 
C)  Suggestive activity. 
D)  Sexual harassment. 
E)  Gender harassment.

Question 18

Black, Asian, and Hispanic workers hold approximately what percentage of jobs in the United States?

Accepted Answer

A)  Less than 5. 
B)  10. 
C)  25. 
D)  40. 
A)  Less than 5. 
B)  10. 
C)  25. 
D)  40.

Question 19

The term used to refer to all kinds of differences, including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity, and nationality, is

Accepted Answer

A)  Diversity. 
B)  Dimensions. 
C)  Selection differences. 
D)  Recruiting characteristics. 
E)  Managerial ethics. 
A)  Diversity. 
B)  Dimensions. 
C)  Selection differences. 
D)  Recruiting characteristics. 
E)  Managerial ethics.

Question 20

Which of the following would be needed for an effective sexual harassment policy?

Accepted Answer

A)  To develop an organization wide policy on sexual harassment. 
B)  To conduct sexual harassment training sessions. 
C)  To establish a formal complaint procedure. 
D)  To act immediately when employees complain of sexual harassment. 
E)  All of these. 
A)  To develop an organization wide policy on sexual harassment. 
B)  To conduct sexual harassment training sessions. 
C)  To establish a formal complaint procedure. 
D)  To act immediately when employees complain of sexual harassment. 
E)  All of these.

Which of the following is one of the top five approaches for more fully utilizing older employees?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a

Which of the following is a strength of communication between diverse parties?

Define workforce diversity. What does "managing diversity" mean?

The rise in the weight of the average U.S. worker may raise disability concerns.

If Carmela and Penny were men, which of the following statements would be true?

Which of the following most likely demonstrates top management support and commitment to managing diversity?

In multicultural organizations, diversity not only exists but is valued.

________ is a challenge of a diversified workforce.

A physical or mental impairment that substantially limits one or more major life activities is referred to as a

According to U.S. government statistics, _______ percent of the working-age civilian population has a disability.

According to the Americans with Disabilities Act, a disability is defined as

Work team diversity promotes creativity and innovation because people with different backgrounds

The assumption that there is "only one way" and that no other way of living should be recognized illustrates which diversity assumption?

Women make up about 47 percent of the workforce.

The glass ceiling is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.

Conduct of a sexual nature that has negative consequences for employment is known as

Black, Asian, and Hispanic workers hold approximately what percentage of jobs in the United States?

The term used to refer to all kinds of differences, including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity, and nationality, is

Which of the following would be needed for an effective sexual harassment policy?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Which of the following is one of the top five approaches for more fully utilizing older employees?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a

Which of the following is a strength of communication between diverse parties?

Define workforce diversity. What does "managing diversity" mean?

The rise in the weight of the average U.S. worker may raise disability concerns.

If Carmela and Penny were men, which of the following statements would be true?

Which of the following most likely demonstrates top management support and commitment to managing diversity?

In multicultural organizations, diversity not only exists but is valued.

________ is a challenge of a diversified workforce.

A physical or mental impairment that substantially limits one or more major life activities is referred to as a

According to U.S. government statistics, _______ percent of the working-age civilian population has a disability.

According to the Americans with Disabilities Act, a disability is defined as

Work team diversity promotes creativity and innovation because people with different backgrounds

The assumption that there is "only one way" and that no other way of living should be recognized illustrates which diversity assumption?

Women make up about 47 percent of the workforce.

The glass ceiling is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.

Conduct of a sexual nature that has negative consequences for employment is known as

Black, Asian, and Hispanic workers hold approximately what percentage of jobs in the United States?

The term used to refer to all kinds of differences, including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity, and nationality, is

Which of the following would be needed for an effective sexual harassment policy?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters