Question 1

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered

Accepted Answer

A)  Technical skills. 
B)  Interpersonal and communication skills. 
C)  Diagnostic and relational skills. 
D)  Professional and emotional intelligence skills. 
E)  Conceptual and decision skills. 
A)  Technical skills. 
B)  Interpersonal and communication skills. 
C)  Diagnostic and relational skills. 
D)  Professional and emotional intelligence skills. 
E)  Conceptual and decision skills.

Question 2

Goodwill stemming from social relationships is called

Accepted Answer

A)  Social empathy. 
B)  Social capital. 
C)  Emotional intelligence. 
D)  Emotional capital. 
E)  Empathetic goodwill. 
A)  Social empathy. 
B)  Social capital. 
C)  Emotional intelligence. 
D)  Emotional capital. 
E)  Empathetic goodwill.

Question 3

To become an effective manager you should choose one or two of the four management functions in which to become expert. An outstanding manager need only be proficient in one or two of the functions and can hire others to do the remaining ones.

Accepted Answer

A) True 
 B)False

Question 4

In the future, organizing will include creating an organization chart and having a personnel department that administers plans, programs, and paperwork.

Accepted Answer

A) True 
 B)False

Question 5

Rising demand for resources, limited supplies, and changing social attitudes have contributed to the popularity of sustainable approaches to business.

Accepted Answer

A) True 
 B)False

Question 6

Managing your costs and keeping them down requires being

Accepted Answer

A)  Effective. 
B)  Fast. 
C)  Mindful of high service requirements. 
D)  Efficient. 
E)  Collaborative. 
A)  Effective. 
B)  Fast. 
C)  Mindful of high service requirements. 
D)  Efficient. 
E)  Collaborative.

Question 7

___________ managers are typically concerned with the interaction between the organization and its external environment.

Accepted Answer

A)  Regional 
B)  Top-level 
C)  Middle-level 
D)  Frontline 
E)  Functional 
A)  Regional 
B)  Top-level 
C)  Middle-level 
D)  Frontline 
E)  Functional

Question 8

Planning involves which of the following?

Accepted Answer

A)  Analyzing current situations. 
B)  Determining rewards for goals achievement. 
C)  Attracting people to the organization. 
D)  Motivating employees. 
E)  Implementing necessary changes. 
A)  Analyzing current situations. 
B)  Determining rewards for goals achievement. 
C)  Attracting people to the organization. 
D)  Motivating employees. 
E)  Implementing necessary changes.

Question 9

The four traditional management functions, still relevant today, include

Accepted Answer

A)  Planning, leading, controlling, and organizing. 
B)  Marketing, finance, accounting, and production. 
C)  Planning, operations, labor, and contracting. 
D)  Hiring, training, appraising, and firing. 
E)  Marketing, management, finance, and accounting. 
A)  Planning, leading, controlling, and organizing. 
B)  Marketing, finance, accounting, and production. 
C)  Planning, operations, labor, and contracting. 
D)  Hiring, training, appraising, and firing. 
E)  Marketing, management, finance, and accounting.

Question 10

Actively managing your relationship with your organization includes managerial actions such as

Accepted Answer

A)  Delivering strategic value. 
B)  Building a dynamic organization. 
C)  Mobilizing people. 
D)  Learning and changing. 
E)  Doing any of these. 
A)  Delivering strategic value. 
B)  Building a dynamic organization. 
C)  Mobilizing people. 
D)  Learning and changing. 
E)  Doing any of these.

Question 11

Which of the following is a way to measure quality?

Accepted Answer

A)  Product performance. 
B)  Conformance to standards. 
C)  Reliability. 
D)  Aesthetics. 
E)  All of these. 
A)  Product performance. 
B)  Conformance to standards. 
C)  Reliability. 
D)  Aesthetics. 
E)  All of these.

Question 12

Management is the process of working with people and resources to make a profit under any circumstances.

Accepted Answer

A) True 
 B)False

Question 13

______________ is the process of working with people and resources to accomplish organizational goals.

Accepted Answer

A)  Planning 
B)  Management 
C)  Controlling 
D)  Decision making 
E)  Collaboration 
A)  Planning 
B)  Management 
C)  Controlling 
D)  Decision making 
E)  Collaboration

Question 14

Customers can be effectively involved in company decisions, especially when it comes to areas like new product development.

Accepted Answer

A) True 
 B)False

Question 15

It can be said that technology both complicates things and creates new opportunities.

Accepted Answer

A) True 
 B)False

Question 16

Being self-reliant means

Accepted Answer

A)  Taking full responsibility for yourself, your actions, and your career. 
B)  Being open-minded and responding when others have innovative ideas. 
C)  Always waiting for orders from higher in the organization. 
D)  Trusting that the organization will manage your career. 
E)  Responding to the environment before orders come from higher in the organization. 
A)  Taking full responsibility for yourself, your actions, and your career. 
B)  Being open-minded and responding when others have innovative ideas. 
C)  Always waiting for orders from higher in the organization. 
D)  Trusting that the organization will manage your career. 
E)  Responding to the environment before orders come from higher in the organization.

Question 17

The planning function can be described as delivering strategic value.

Accepted Answer

A) True 
 B)False

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered

Goodwill stemming from social relationships is called

To become an effective manager you should choose one or two of the four management functions in which to become expert. An outstanding manager need only be proficient in one or two of the functions and can hire others to do the remaining ones.

In the future, organizing will include creating an organization chart and having a personnel department that administers plans, programs, and paperwork.

Rising demand for resources, limited supplies, and changing social attitudes have contributed to the popularity of sustainable approaches to business.

Managing your costs and keeping them down requires being

___________ managers are typically concerned with the interaction between the organization and its external environment.

Planning involves which of the following?

The four traditional management functions, still relevant today, include

Actively managing your relationship with your organization includes managerial actions such as

Which of the following is a way to measure quality?

Management is the process of working with people and resources to make a profit under any circumstances.

______________ is the process of working with people and resources to accomplish organizational goals.

Customers can be effectively involved in company decisions, especially when it comes to areas like new product development.

It can be said that technology both complicates things and creates new opportunities.

Being self-reliant means

The planning function can be described as delivering strategic value.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 1: Managing and Performing

Listening to employee suggestions, gaining support for organizational objectives, and fostering an atmosphere of teamwork are all considered

Goodwill stemming from social relationships is called

To become an effective manager you should choose one or two of the four management functions in which to become expert. An outstanding manager need only be proficient in one or two of the functions and can hire others to do the remaining ones.

In the future, organizing will include creating an organization chart and having a personnel department that administers plans, programs, and paperwork.

Rising demand for resources, limited supplies, and changing social attitudes have contributed to the popularity of sustainable approaches to business.

Managing your costs and keeping them down requires being

___________ managers are typically concerned with the interaction between the organization and its external environment.

Planning involves which of the following?

The four traditional management functions, still relevant today, include

Actively managing your relationship with your organization includes managerial actions such as

Which of the following is a way to measure quality?

Management is the process of working with people and resources to make a profit under any circumstances.

______________ is the process of working with people and resources to accomplish organizational goals.

Customers can be effectively involved in company decisions, especially when it comes to areas like new product development.

It can be said that technology both complicates things and creates new opportunities.

Being self-reliant means

The planning function can be described as delivering strategic value.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters