Exam 9: Managing and Leading the Organizations Talent

Process development is the design and development of the work flow and connectivity of the operational requirements (processes) needed to ensure that an organization's products and services are efficiently produced and effectively delivered to the marketplace.

The organization must develop and maintain efficient and effective functional processes,which deliver to the marketplace the products and/or services which the organization offers.

Capital asset evaluation and acquisition refers to the assessment and implementation of the tasks necessary to get the required work accomplished,and how such tasks will be grouped and sequenced to ensure that the most efficient and effective processes are utilized in the production of products and/or services.

How is the Six Sigma approach different from TQM?

Small business owners should think in terms of process design,striving to deliver consistent experience with each customer interaction.

Efficient work flow refers to the variety of activities which commence with the design and development of potential new products in R&D,and extend to the post-purchase support of products and services now in the hands of customers.

Inspection reveals whether a product meets quality standards.

Customer Service refers to the management of supplier relationships relating to those parts and/or components,or finished products,which are brought into the organization in order to manufacture finished products for delivery to the marketplace.

Organized approach for the analysis of processes is part of the Six Sigma methodology?

Production goes beyond the ability to control or improve,and fundamentally focuses on the design and development of such processes as well.

Organizations must tailor their inbound logistics to the needs of their customers,ensuring that the expectations of these customers are met,and that the right product is delivered to the right place at the right time for the right price.

How should small organizations develop sustainable competitive advantages

TQM focuses on how organizations transform production and manufacturing processes to improve the way that people work.

Supply chain performance evaluation refers to the development of the supply chain structure and the accumulation of the necessary information needed to make effective supply chain decisions.

Cost reduction is the root concept of "value chain analysis".

Small business owners should think in terms of product consistency,striving to deliver consistent experience with each customer interaction.

ISO 9000 can be thought of as a management system which seeks to assimilate the concept of quality improvement across the entire organization.

is fully integrated as a core component into the strategy,processes,and communication messages of the organization.

Production management activities is an operations decision.

__________ refers to the management of the flow of materials and/or products,information,and costs through the front-end of an organization's Value Chain.