Exam 8: Foundations of Individual Behaviour

Define turnover.

This dimension of emotional intelligence allows people to sense and understand how others are feeling.

Briefly explain how attitude affects employee behaviour.

Discuss the relationship between mental health issues and workplace performance.Include what research tells us about the most pervasive mental health diagnosis and what the barriers are to addressing this issue.

_________ is the process of organising and interpreting sensory impressions to give meaning to the environment.

One of the challenges in understanding organisational behaviour is that its aspects seem too obvious to others.

A tennis player who blames a loss on his poor preparation would be likely to have _________.

The self-serving bias causes people to tend to attribute _________.

A worker with an internal locus of control would tend to blame failure on himself.

The thinking versus feeling scale on the Myers-Briggs Type Indicator® determines whether a person is oriented _________.

High self-esteem individuals tend to _________.

A race car driver would be a good occupational match for which personality type?

According to John Holland, the key to job success is how well an individual's personality matches his or her job.

Attribution theory is primarily concerned with explaining _________.

Which of the following best defines organisational behaviour?

In attribution theory, the behaviour of an individual who shows high distinctiveness and low consistency is likely to be attributed as _________.

Research suggests that a large proportion of the Iranian workforce has an external locus of control.

Values are developed when people feel that their behaviour and attitudes are consistent.

Define the halo effect.

Social learning theory maintains that models who are different from ourselves have the greatest influence on our behaviour.