Exam 8: Foundations of Individual Behaviour

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Describe the focus and goals of organisational behaviour that are covered in this chapter.

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The Big Five model of personality includes all of the following EXCEPT _________.

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Which of the following is a dimension of emotional intelligence?

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When a football coach cancels a gruelling 'meat-grinder drill' because the team is performing well, he is using which behaviour-shaping method?

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The authors compare OB to an iceberg because _________.

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Individuals tend to attribute their own successes to external factors.

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When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called _________.

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The fundamental attribution error states that individuals tend to overestimate the influence of external factors in others.

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Negative reinforcement penalises an individual for an undesired behaviour.

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Which of the following is a visible aspect of an organisation?

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_________ refers to an employee's general attitude towards his or her job.

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