Question 1

Which of the following revisions of "You give me too much work to do" BEST conveys you-attitude?

Accepted Answer

A) "You've got to cut down on my work load." 
B) "Why can't you just lighten up a little? You're always on my back." 
C) "If you could just see the amount of work on my desk, you wouldn't be asking me to do this extra project." 
D) "I feel really over-loaded.I need someone to help me on this project." 
A) "You've got to cut down on my work load." 
B) "Why can't you just lighten up a little? You're always on my back." 
C) "If you could just see the amount of work on my desk, you wouldn't be asking me to do this extra project." 
D) "I feel really over-loaded.I need someone to help me on this project."

Question 2

Setting ground rules for the group before you begin working on actual tasks can make the group operate more effectively.

Accepted Answer

A) True 
 B)False

Question 3

How should a team of writers handle the revision stage of the document they composed together?

Accepted Answer

Answers should discuss evaluating the co

Question 4

_____ listening is listening that is mechanical and inattentive.

Accepted Answer

The answer of _____ listening is listening that is mechanical...

Question 5

A team member has complained to you that no one listens to her input.Create four sample responses that demonstrate the conflict resolution strategies of paraphrasing, checking for feelings, checking for inferences, and including you-attitude.

Accepted Answer

Answers should be mo

Question 6

According to a Microsoft survey, which of the following tops the list of meeting time-wasters?

Accepted Answer

A) Long agendas 
B) Omnibus motions 
C) Diverse teams 
D) Unclear objectives 
A) Long agendas 
B) Omnibus motions 
C) Diverse teams 
D) Unclear objectives

Question 7

When you check for _____, you identify the implied meaning of the verbal and non-verbal content of criticism and try to understand why the critic is bothered.

Accepted Answer

The answer of When you check for _____, you identify...

Question 8

You are in charge of running a meeting of 40 people for which you have 15 items on the agenda for a 2 hour time period.What can you do to help ensure that you finish on time?

Accepted Answer

A) Dispense with minutes. 
B) Stifle dissent if possible. 
C) Use an omnibus motion if possible. 
D) Try to cover some of the items only implicitly. 
A) Dispense with minutes. 
B) Stifle dissent if possible. 
C) Use an omnibus motion if possible. 
D) Try to cover some of the items only implicitly.

Question 9

Identify three strategies that can help reduce the number of conflicts in a group, and explain why they work.

Accepted Answer

Answers should discuss the following:
-M

Question 10

Sarah's team is in the second week of information-sharing meetings.Which stage of team formation is her team likely in?

Accepted Answer

A) Orientation 
B) Formation 
C) Coordination 
D) Formalization 
A) Orientation 
B) Formation 
C) Coordination 
D) Formalization

Question 11

Avoiding conflict promotes group cohesion and participation.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following options is NOT a factor that you should consider when you plan a meeting?

Accepted Answer

A) Whether some participants will need to connect remotely 
B) Deadlines that may reduce scheduling options 
C) How well participants know each other 
D) Whether the participants are suitably homogeneous 
A) Whether some participants will need to connect remotely 
B) Deadlines that may reduce scheduling options 
C) How well participants know each other 
D) Whether the participants are suitably homogeneous

Question 13

If they are practicing _____, receivers actively demonstrate that they've heard and understood a speaker by feeding back either the literal meaning or the emotional content or both.

Accepted Answer

The answer of If they are practicing _____, receivers actively...

Question 14

When someone complains about a problem, is it a good idea to quickly suggest a solution?

Accepted Answer

A) Yes, because a quick suggestion shows you think quickly. 
B) Yes, because offering a solution shows that you care about the other person. 
C) No, because the other person needs his/her feelings acknowledged before discussing a solution. 
D) No, because the other person wants action, not words. 
A) Yes, because a quick suggestion shows you think quickly. 
B) Yes, because offering a solution shows that you care about the other person. 
C) No, because the other person needs his/her feelings acknowledged before discussing a solution. 
D) No, because the other person wants action, not words.

Question 15

It's never appropriate to criticize another team member's ideas, no matter how strongly you disagree with them.

Accepted Answer

A) True 
 B)False

Question 16

If a meeting will have more than one purpose (e.g.conveying information and creating a document), those purposes should be made explicit.

Accepted Answer

A) True 
 B)False

Question 17

Good agendas indicate not just the topics to be covered, but also whether each topic is presented for information, discussion, or a decision.

Accepted Answer

A) True 
 B)False

Question 18

A(n) __________ leader sets the agenda for a meeting, makes sure that everyone knows what's due for the next meeting, communicates with absent team members, and checks to be sure that assignments are carried out.

Accepted Answer

procedural

Question 19

The _____ is a seven-step process for solving problems.

Accepted Answer

The answer of The _____ is a seven-step process for...

Question 20

Which of the following options is NOT good advice for teams that need to collaboratively write?

Accepted Answer

A) If a discussion went well, assume that a draft written by one person will suffice for that stage of the writing process. 
B) Take time to get to know each other and build loyalty before starting to write. 
C) Attend all meetings. 
D) Give the team lots of time to discuss problems, in addition to the time devoted to writing tasks. 
A) If a discussion went well, assume that a draft written by one person will suffice for that stage of the writing process. 
B) Take time to get to know each other and build loyalty before starting to write. 
C) Attend all meetings. 
D) Give the team lots of time to discuss problems, in addition to the time devoted to writing tasks.

Which of the following revisions of "You give me too much work to do" BEST conveys you-attitude?

Setting ground rules for the group before you begin working on actual tasks can make the group operate more effectively.

How should a team of writers handle the revision stage of the document they composed together?

_____ listening is listening that is mechanical and inattentive.

A team member has complained to you that no one listens to her input.Create four sample responses that demonstrate the conflict resolution strategies of paraphrasing, checking for feelings, checking for inferences, and including you-attitude.

According to a Microsoft survey, which of the following tops the list of meeting time-wasters?

When you check for _____, you identify the implied meaning of the verbal and non-verbal content of criticism and try to understand why the critic is bothered.

You are in charge of running a meeting of 40 people for which you have 15 items on the agenda for a 2 hour time period.What can you do to help ensure that you finish on time?

Identify three strategies that can help reduce the number of conflicts in a group, and explain why they work.

Sarah's team is in the second week of information-sharing meetings.Which stage of team formation is her team likely in?

Avoiding conflict promotes group cohesion and participation.

Which of the following options is NOT a factor that you should consider when you plan a meeting?

If they are practicing _____, receivers actively demonstrate that they've heard and understood a speaker by feeding back either the literal meaning or the emotional content or both.

When someone complains about a problem, is it a good idea to quickly suggest a solution?

It's never appropriate to criticize another team member's ideas, no matter how strongly you disagree with them.

If a meeting will have more than one purpose (e.g.conveying information and creating a document), those purposes should be made explicit.

Good agendas indicate not just the topics to be covered, but also whether each topic is presented for information, discussion, or a decision.

A(n) __________ leader sets the agenda for a meeting, makes sure that everyone knows what's due for the next meeting, communicates with absent team members, and checks to be sure that assignments are carried out.

The _____ is a seven-step process for solving problems.

Which of the following options is NOT good advice for teams that need to collaboratively write?

Communicating in a Changing Business World

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters

Exam 6: Working and Writing in Teams

Which of the following revisions of "You give me too much work to do" BEST conveys you-attitude?

Setting ground rules for the group before you begin working on actual tasks can make the group operate more effectively.

How should a team of writers handle the revision stage of the document they composed together?

_____ listening is listening that is mechanical and inattentive.

A team member has complained to you that no one listens to her input.Create four sample responses that demonstrate the conflict resolution strategies of paraphrasing, checking for feelings, checking for inferences, and including you-attitude.

According to a Microsoft survey, which of the following tops the list of meeting time-wasters?

When you check for _____, you identify the implied meaning of the verbal and non-verbal content of criticism and try to understand why the critic is bothered.

You are in charge of running a meeting of 40 people for which you have 15 items on the agenda for a 2 hour time period.What can you do to help ensure that you finish on time?

Identify three strategies that can help reduce the number of conflicts in a group, and explain why they work.

Sarah's team is in the second week of information-sharing meetings.Which stage of team formation is her team likely in?

Avoiding conflict promotes group cohesion and participation.

Which of the following options is NOT a factor that you should consider when you plan a meeting?

If they are practicing _____, receivers actively demonstrate that they've heard and understood a speaker by feeding back either the literal meaning or the emotional content or both.

When someone complains about a problem, is it a good idea to quickly suggest a solution?

It's never appropriate to criticize another team member's ideas, no matter how strongly you disagree with them.

If a meeting will have more than one purpose (e.g.conveying information and creating a document), those purposes should be made explicit.

Good agendas indicate not just the topics to be covered, but also whether each topic is presented for information, discussion, or a decision.

A(n) __________ leader sets the agenda for a meeting, makes sure that everyone knows what's due for the next meeting, communicates with absent team members, and checks to be sure that assignments are carried out.

The _____ is a seven-step process for solving problems.

Which of the following options is NOT good advice for teams that need to collaboratively write?

Communicating in a Changing Business World

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters